Customer Reviews for Smith Enterprises
(U-Haul Neighborhood Dealer)

726 reviews

8370 E 109th Ave   Crown Point, IN 46307

(219) 663-4336

Office Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/26/2025: Closed
  • 6/12/2025: Closed
  • 6/13/2025: Closed
  • 6/19/2025: Closed
  • 7/4/2025: Closed
  • 7/5/2025: Closed
  • 7/6/2025: Closed
  • 9/1/2025: Closed
  • 10/13/2025: Closed
  • 11/11/2025: Closed
  • 11/27/2025: Closed
  • 12/24/2025: Closed
  • 12/25/2025: Closed
  • 12/31/2025: Closed
  • 1/1/2026: Closed

Show All Hours

Services at this Location:

Contact Us

(219) 663-4336

8370 E 109th Ave
Crown Point, IN 46307

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/26/2025: Closed
  • 6/12/2025: Closed
  • 6/13/2025: Closed
  • 6/19/2025: Closed
  • 7/4/2025: Closed
  • 7/5/2025: Closed
  • 7/6/2025: Closed
  • 9/1/2025: Closed
  • 10/13/2025: Closed
  • 11/11/2025: Closed
  • 11/27/2025: Closed
  • 12/24/2025: Closed
  • 12/25/2025: Closed
  • 12/31/2025: Closed
  • 1/1/2026: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

DANIEL P 
Rating:
5.0

Customer did not leave a comment.

Ron M 
Rating:
5.0

Great Customer Service and very smooth process! Highly Recommended!

BRETT T 
Rating:
5.0

Customer did not leave a comment.

DAVID W 
Rating:
5.0

Customer did not leave a comment.

GLORIA T 
Rating:
5.0

Customer did not leave a comment.

Bradley R 
Rating:
5.0

Customer did not leave a comment.

Larry C 
Rating:
5.0

Customer did not leave a comment.

Eric H 
Rating:
5.0

Customer did not leave a comment.

Quoc N 
Rating:
5.0

Customer did not leave a comment.

JUANITA E 
Rating:
5.0

Customer did not leave a comment.

DAVID H 
Rating:
5.0

Customer did not leave a comment.

DANIEL B 
Rating:
5.0

Customer did not leave a comment.

James B 
Rating:
5.0

Very friendly knowledgeable and courteous staff.

Frank L 
Rating:
4.0

Customer did not leave a comment.

BENJAMIN S 
Rating:
4.0

For the price, the equipment I been using over the years with this this company, are generally all their vehicles while miles are not high the use has been hard. I understand the cost savings and the right off from the older equipment. Wouldn’t better if you renewed your fleet more often, better equipment is equals $$$

Larry C 
Rating:
5.0

Amazing service thank you!!

Germaine G 
Rating:
5.0

Customer did not leave a comment.

Suzanne D 
Rating:
5.0

Customer did not leave a comment.

Paula B 
Rating:
5.0

Aimee is excellent !

TIMOTHY A 
Rating:
5.0

Customer did not leave a comment.

Vince S 
Rating:
5.0

Customer did not leave a comment.

JOEY S 
Rating:
5.0

Amy is beyond Awesome and Very Helpful every time we rent. The community is LUCKY to have her at this location. She's delightful and professional. Frankly, can't say enough great things about her operation of this location.

TIMOTHY A 
Rating:
5.0

Customer did not leave a comment.

OMAR A 
Rating:
5.0

The lady at the uhaul also runs our post office at the same time in Winfield, Indiana. It was just about closing time on a Saturday but she took real good care of us. She was kind and considerate and we were very appreciative.

Crystal w 
Rating:
5.0

Customer did not leave a comment.

Michael C 
Rating:
4.0

Customer did not leave a comment.

Rondell F 
Rating:
5.0

Customer did not leave a comment.

Tim P 
Rating:
5.0

Great Van, Amy was very helpful!

Ronald b 
Rating:
5.0

Customer did not leave a comment.

CHUCK P 
Rating:
4.0

Nice

Kevin R 
Rating:
5.0

Customer did not leave a comment.

Marc C 
Rating:
5.0

Customer did not leave a comment.

OWEN B 
Rating:
4.0

Customer did not leave a comment.

LAUENT S 
Rating:
5.0

A big shoutout and a big Thank You to Amy. She’s awesome and gives great customer service. I’ve rented 3 times from this location and will continue to because of Amy’s great customer service. Thank You Amy

Jesse A 
Rating:
5.0

Pleasant and professional service

marek s 
Rating:
5.0

Amy, was an amazing person to work with! She was pleasant and well knowledgeable. They explained everything from start to finish and set my mind at easy with my first auto transport.

Jeffrey V 
Rating:
5.0

Customer did not leave a comment.

DAWN G 
Rating:
5.0

The young ladies were great, thanks.

Marshall R 
Rating:
5.0

Great customer service at both locations!

Diane E 
Rating:
5.0

Customer did not leave a comment.

Andrew M 
Rating:
5.0

Customer did not leave a comment.

andrew m 
Rating:
5.0

Customer did not leave a comment.

Patrick M 
Rating:
5.0

Amy, the agent who took care of me as usual was professional, personable, and just good to work with.

ambrose p 
Rating:
5.0

Customer did not leave a comment.

Daniel E 
Rating:
5.0

Customer did not leave a comment.

ROBERT G 
Rating:
5.0

This is my second time renting a trailer. Amy has taken care of me both times. She’s great, professional, quick, and does mufti-tasks. Amy has provided me with a high level of service. Dear U-Haul Amy is a keeper make sure you treat her right, outstanding employees are hard to find. I’ll see you for my next rental. Thank You Amy

Jesse A 
Rating:
5.0

Ammie is awesome and a true value you can always count on.

TIM A 
Rating:
5.0

Customer did not leave a comment.

MARK T 
Rating:
5.0

Customer did not leave a comment.

Zeljko N 
Rating:
5.0

Amy is amazing and so easy to work with! VERY CLEAN. Available at last minute. This is my #1 Uhaul place now!!

Jodi A 
Rating:
5.0

Very professional and courteous staff

Aaron M 
Rating:
5.0

Customer did not leave a comment.

Cecil G 
Rating:
5.0

Customer did not leave a comment.

DEBRA H 
Rating:
5.0

A++

Jordan L 
Rating:
5.0

Customer did not leave a comment.

Mario D 
Rating:
5.0

Nothing, Aimee is Perfect !!!!

TIM A 
Rating:
5.0

Customer did not leave a comment.

Andrew F 
Rating:
5.0

Staff was great

Mark E 
Rating:
5.0

All good and ready to go

Zeljko N 
Rating:
5.0

Great management at this location. She is a natural with customer service. I would recommend to everyone to rent at this location when the need for a truck is necessary. Thank you!!!!

JOSEPH M 
Rating:
5.0

Customer did not leave a comment.

Jerry C 
Rating:
5.0

nothing, just stay the same, friendly, helpful, accommodating. will be back again,

Joseph R 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Actually, nothing everything was great. People was courteous and equipment was just fine. Thank you.

JOHNNIE J 
Rating:
5.0

Customer did not leave a comment.

Sandra M 
Rating:
5.0

Customer did not leave a comment.

Thomas g 
Rating:
5.0

Customer did not leave a comment.

CLYDE L 
Rating:
5.0

Everything was great personal was friendly and very helpful will Recommend

donald m 
Rating:
5.0

Everything was perfect.

BRIAN V 
Rating:
5.0

The owner of this location is so nice and helpful! She made closing my business feel so at ease when it came to the uhaul! Happy New Year!

JESSICA S 
Rating:
5.0

Well run company with great customer service.

DARYLE K 
Rating:
5.0

Customer did not leave a comment.

donald m 
Rating:
5.0

Customer did not leave a comment.

van t 
Rating:
5.0

Everything was great!

Marlon B 
Rating:
4.0

Every thing fine

donald m 
Rating:
5.0

Fantastic service, woman who gave me the keys was very nice and answered all my questions. 10/10

Alex R 
Rating:
5.0

Customer did not leave a comment.

EILEEN K 
Rating:
5.0

Customer did not leave a comment.

Michael F 
Rating:
4.0

Customer did not leave a comment.

STEVE T 
Rating:
5.0

Aimee is Fantastic, professional, super accommodating and always positive and helpful. She's a HUGE asset to the Uhaul brand and always a pleasure to deal with.

TIM A 
Rating:
4.0

Customer did not leave a comment.

david l 
Rating:
5.0

Customer did not leave a comment.

Todd K 
Rating:
5.0

Amy is always great. always clean. always takes care of everything. RENT FROM THIS GUYS

Jordan L 
Rating:
5.0

Customer did not leave a comment.

Patrick M 
Rating:
5.0

Customer did not leave a comment.

john l 
Rating:
5.0

Customer did not leave a comment.

Yash P 
Rating:
5.0

Customer did not leave a comment.

TERRYANN S 
Rating:
5.0

Customer did not leave a comment.

David M 
Rating:
5.0

Customer did not leave a comment.

Audra A 
Rating:
5.0

Customer did not leave a comment.

Chris W 
Rating:
5.0

Customer did not leave a comment.

George P 
Rating:
5.0

Customer did not leave a comment.

RICH B 
Rating:
5.0

Customer did not leave a comment.

michael m 
Rating:
5.0

Customer service was outstanding!!!

Jeffrey P 
Rating:
5.0

Customer did not leave a comment.

Zeljko N 
Rating:
4.0

The facility had just what I needed and on duty agent (Amy) was awesome - handled my altered reservation seamlessly and was very considerate offering good advice and plenty of personal assistance. Kudos!

ERIK E 
Rating:
5.0

Customer did not leave a comment.

DAVID O 
Rating:
5.0

Customer did not leave a comment.

GINA Z 
Rating:
1.0

Customer did not leave a comment.

Peter H 
No reviews have been submitted for this location.
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