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LINDA R
Customer Reviews for Smith L and S Properties LLC.
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The auto transport was extremely dirty. I had to wash it when I got home, before loading it. It looked like it went through a muddy field before being returned.
DOUGLAS BEverything worked perfect.
MARK SWe were charged more for not putting gas in the truck which I understand, however......we were also charged for "cleaning" the truck. I literally watched my cousin sweep out the back of the truck. So, I don't know what the cleaning charge was for. Also, I think U-Haul should offer a refund to customers when they return the truck back early. We paid for 3 days, but actually only used it for 1 day.
Robin ROnline reservation was simple. The pickup process was quick.
Lorraine LTony was fantastic made for a seamless experience thankyou
RICHARD B