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Customer Reviews for Smiths Auto Body Shop
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Smiths Auto Body Shop
Dealer was friendly and very helpful.
Was supposed to have 36 blankets. Had 0. They called and found some 20 miles away in Lexington, but we had to go pick them up.
It would be very hard to improve on the service you get from Mr. Smith and his staff in Decaturville, TN. they are awesome! THANKS again for a wonderful U-Haul experience.
God Bless this man as he was beyond helpful! Best experience with Uhaul I have ever had!
nice people
Very nice
No one was there.
I had no problems.!!
ho about a hug !!!?
Everything was fine and Kathy was very helpful.
I went through the check in process online, to save time. When I arrrive at Smith's, I had to go through the whole process again, because she tried to add $25 for insurance onto my ticket. Took 20 minutes, so no time savings at all. Trailer was in grass 2ft tall, and in rough shape.
They are just AWESOME at this location. Will use them again.
For the amount of time and mileage used, was too much expense. Used the truck 3-4 hours, put about 25 miles on truck. Total expense pushed $100.
Mr. Smith was vey helpful
Real helpful and professional people.
Very professional and very courteous excellent to do business with
Great experience, clean trailer, towed well. Needs a better turnaround for return, though.
Great hometown service. They saved me a trip to Jackson.
Mark and his team were awesome. Love the location and the wonderful hospitality! Thank you for your kindness in making this move as smooth as possible!
Excellent first time experience! Highly recommended!
Great service
I was running late picking up the truck, and these people waited for me to arrive. They were amazing with their customer service and hospitality!! I would rate them 110% and A+..
Excellent, friendly, professional service! Will rent again!
Trailers need jacks on them.
Keep up the good work.
Easy access
The 4 x 8 trailer was older than I am and I am on Social Security. The door was minature, more like a window than a door and I had to remove the mirrors from my scooter to get it through the door. The tie-down rails were loose from the walls and did not afford any stability. The walls were held together with Bondo and spit. It is not really safe to rent this trailer out to someone going more than a few miles, and I was making a 200 mile plus trip, as known to the rental site. The agent hooked the trailer up with the chains dragging. When I asked about that, he said it would be fine. Well, the chains dragged until the links broke and left me stranded over a hundred miles from home in a scary neighborhood.
Have more trucks available.
price was not disclosed before rental ..too high a price dont understand
Very helpful and professional.
Auto carrier had a shimmy that was noticeable even at slow speeds and empty. Had there been another car trailer in the Perry County area I would have returned it to swap for a better trailer. It was an aggravation for the entire 600 mile trip. Otherwise, trailer was clean and complete.
nothing they were great
Great
Staff was very helpful at rental location. I got stuck in the mud and he sent a tow for me.
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