The location is off a major high way with 3 different buildings. The drop off is up a steep hill with little to no room for error. Plus the location is closed all weekend and I was not prepped on how to properly drop the key off in this scenario.
Logan B
Customer Reviews for Smokies Storage & RV Parking
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Reservations was made on app and when I went to pick up it was $50 more than app but I had no choice because I had a schedule to keep. Never again will I use or recommend uhaul.
MICHAEL CVery friendly and helpful manager.
Rosamond RThis location is marked at all. No one there. The business in front is always asked where the drop of location is. It took months (2) for the drop off location to process the return.
MATTHEW CThere was a gate with two locks up a big dirt hill. The name on the building wasn't even the one listed. Turns out the two locks were Jimmy rigged but had no way to know that.
David T