The owners were nice and helpful. The location is awful. They are new to U-Haul so they didn't have the dollies or the furniture pads we paid for. We had to go to another spot for those. The address was typed in wrong to the text I was sent and we ended up at the wrong location at first. It was a mildly annoying morning. Again, the people were lovely and did their best to help us. 10/10! However, I didn't realize the uhaul was inside the smoke shop when the representative called me to change locations on where we were picking up the truck. I don't go into such stores and was annoyed to have to be there for a uhual truck. Lovely people! Wretched location. It's not a safe location. It's not a place for U-Haul. Bruce at the actual U-Haul store up the street, where we should have been sent to, was AMAZING! He went above and beyond to help my roommate and I figure out where we were supposed to go when the address I was sent was wrong. He helped us when we came back to pick up the dollies and pads. He was outstanding! He tried to just move over the reservation to his location, but since we also hired movers on the same reservation he thought it best we go to the correct location. The truck was fine. The equipment was fine. Again, the owners were lovely, really. That location is not at all lovely. OH and the movers were amazing! 10/10!
Jennifer M
Customer Reviews for Snack Shack Smoke N More
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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