Customer Reviews for Snapbox Self Storage Audubon Point

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Snapbox Self Storage Audubon Point

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Desiree M. on

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Where as the location where we rented the truck offered awesome customer service. The difficulty we had in renting the truck took more than an hour and we had still had to leave and come back due to issues with the website. Also payment was processes incorrectly. All in all it was a mess.

Carolyn B. on

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Jessica O. on

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Stephanie S. on

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Danny D. on

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Irving W. on

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We we sent to 2 locations to get a tow Dolly the first location told us they didn't have a tow Dolly and reserved it at another location for us when we got to location 2 the system did not see the reserve and made it difficult to get the transaction taken care of. We sit in the waiting area about 45 minutes and someone at the regional office was called and had to work with the reservation in order to get it to take. We were not compensated for the system mishap and delayed the transport of the vehicle

MARCUS V. on

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Warrick B. on

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KELLEY H. on

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Tried to drop off and was told to take to other store so I did and the people at Bull Frog was very rude. Took it back to orginal place and they took it. I would definitely have a talk at the Bull frog place. If it was my business I would pull u-haul from there.

milton C. on

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areawide is the only problem to find the right equipment, but regional & local staff did good to get us rolling

tisha B. on

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Charles F. on

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Mark W. on

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Fred was very friendly & helpful