Partner service rep that works with the young man who processes my payment was nasty she had a attitude was yelling at me on the phone and very disrespectful
KENNETH R
Customer Reviews for Snapbox Self Storage Island Ave
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My pick up experience was horrible. I picked my rental 1.45hr late because the previous renter returned the truck late. The customer service was horrible.
SHAWN MGreat job
HA LPeople were great and very friendly I appreciate them
HA LThe staff at this location is very professional, knowledgeable and customer friendly. Mary the lead person was especially accommodating when I arrived early three hours early to put vehicle. A great experience all and all.
Maurice NThank you for your service great job
ha lGreat
Ali KIt took me about 45 minutes for my reservation to be completer. I couldn't upload my picture at first until I spoke to a U-Haul representative over the phone. The guy who worked in the store was actually asking me my information after the U-Haul representative had already put my reservation through. I think he was just trying to do his job and make sure everything was ok on his end.
JOHN WI was over charged, and the representative was not too knowledgeable about the trucks, I didn't think I will be using uhaul too much anymore.
alphanso wCustomer service was great. She and the gentleman were very helpful. With information needed. Thank you so very much and I would do it again with your company
Margaret D