Customer Reviews for Sneeds Garage
(U-Haul Neighborhood Dealer)

51 reviews

51 Sneeds Garage Dr   Murphy, NC 28906

(828) 835-2848

Location Hours

  • Mon-Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(828) 835-2848

51 Sneeds Garage Dr
Murphy, NC 28906

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jacob J. 
Rating:
5.0

Was given attentive and fast service in picking up the truck. Thank you!

John M. 
Rating:
5.0

Customer did not leave a comment.

MISTY M. 
Rating:
5.0

This location was awesome and told us that they'd report our issues of no a/c in the truck for the 8hr drive we made. We've heard nothing from customer service about that complaint. Again, we'd like a refund for the hardship of driving a 26' truck 8 hours in the heat.

Lori B. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER D. 
Rating:
5.0

Have rented here several times. The folks are always friendly and helpful. Will return again.

HUEY H. 
Rating:
4.0

Pick up location changed and I was not notified.

FRED H. 
Rating:
1.0

We rented a truck from this location and requested the insurance but the location failed to apply the appropriate insurance. They didn't even tell us that there was multiple different products and they applied one that didn't have tow insurance. An hour later we found out because we got stuck in dirt and had to then pay additional money to have the truck pulled out of the dirt. I am furious that we were not given the opportunity to buy the proper coverage instead of then choosing the coverage for us. I would NEVER recommend UHaul again.

PEDRO M. 
Rating:
5.0

Customer did not leave a comment.

CARLTON B. 
Rating:
5.0

Nothing. I loved the sweet lady who helped us

PEGGY V. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS S. 
Rating:
5.0

Customer did not leave a comment.

Anna S. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
4.0

Customer did not leave a comment.

ANTONIO T. 
Rating:
3.0

Customer did not leave a comment.

Randall C. 
Rating:
5.0

Customer did not leave a comment.

ERIK M. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

craig P. 
Rating:
4.0

Customer did not leave a comment.

Dale B. 
Rating:
5.0

Your truck leaked on almost every single thing I had on the floor lvl. Water resistant is what I believe the truck said. My phone is water resistant and won't take on a drop of water 1 meter down for 30 minutes. I didn't submerge the truck or drive through standing water at any point. Yet I have an expensive bed and many books and items ruined from this rental. I would like AT LEAST partial refund on this rental as it's cost me more $ than I even paid for it in total.

Michael W. 
Rating:
4.0

I originally booked at a different location on a personal visit and the truck was there and we were told it was available the few days later we needed it. Then I got a call from ho saying the truck was not there but we had seen it so we had to change where we rented from but not sure why there was a mixup.

CHRISTINE M. 
Rating:
5.0

I rented a trailer and it didn't have the front support stand. Without this, the trailer is VERY hard to take on and off the vehicle. In fact even though the tires were chalked and blocked, while unhitching the trailer, it shifted and dented, scratched, and gauged my bumper. It will cost more than $1,500 to repair. If the trailer had a front support stand this would not have happened!

WILLIAM D. 
Rating:
5.0

Customer did not leave a comment.

SYNTHIA S. 
Rating:
5.0

Loved the team there. Hooked everything up for me.

GREGORY H. 
Rating:
4.0

Customer did not leave a comment.

DANIEL K. 
Rating:
5.0

Customer did not leave a comment.

LEWIS O. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL L. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

CHARLES G. 
Rating:
5.0

Very professional and courteous.

RAY B. 
Rating:
5.0

Everything was great! Simple process, super nice people! I would recommend to everyone.

Victoria R. 
Rating:
2.0

They were busy. Let people jump in front of me after I was waiting several minutes. Had trouble w computer work.

RUTH F. 
Rating:
5.0

Everything went very smoothly. The people were very kind and helpful!

MARGARET T. 
Rating:
5.0

I found that most U-Haul dealers in my area do not have cargo vans

LEWIS O. 
Rating:
5.0

Excellent service and very helpful.

DUSTIN A. 
Rating:
5.0

Customer did not leave a comment.

EDWARD P. 
Rating:
2.0

Customer did not leave a comment.

Jonathan W. 
Rating:
3.0

Customer did not leave a comment.

ASHLEY W. 
Rating:
5.0

Customer did not leave a comment.

LEWIS O. 
Rating:
5.0

Customer did not leave a comment.

DAVID T. 
Rating:
2.0

Check trucks before renting them the one we had leaked and was hard to drive as it was hard to keep it in the road seemed like it had been wrecked or something

ERICA H. 
Rating:
5.0

Very helpful upfront and friendly

ken P. 
Rating:
3.0

75 dollars per day for 15 ft. Truck is a lot of money... the advertising of 29.99 is totally inaccurate

PANAYIOTIS C. 
Rating:
5.0

process to return outside of business hours is a convenience, but time it took to drop off was VERY slow and took way too long...this is a corporate issue, not the vendor's.

Anthony M. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL G. 
Rating:
3.0

The office was filled with cigarette smoke and no COVID-19 precautions!

gregory J. 
Rating:
5.0

Customer did not leave a comment.

CURTISS H. 
Rating:
5.0

Customer did not leave a comment.

Roy B. 
Rating:
3.0

Customer did not leave a comment.

NORMAN C. 
Rating:
5.0

Customer did not leave a comment.

Jeff K. 
Rating:
5.0

Customer did not leave a comment.

HUEY H. 
No reviews have been submitted for this location.

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