Customer Reviews for Sniders Car Care
(U-Haul Neighborhood Dealer)

325 reviews

962 W Houghton Ave   West Branch, MI 48661

(989) 345-3326

Hours

  • Monday–Friday
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday
    9 am–1 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/10/2022: Closed
  • 12/24/2022: Closed
  • 12/31/2022: Closed

Services at this Location:

Contact Us

(989) 345-3326

962 W Houghton Ave
West Branch, MI 48661

Services at this Location:

Hours

  • Monday–Friday
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday
    9 am–1 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/10/2022: Closed
  • 12/24/2022: Closed
  • 12/31/2022: Closed
No photos available
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Joaquin T. 
Rating:
5.0

The whole process was easy and the staff was polite, helpful and professional!

Michael Z. 
Rating:
5.0

Nice business. Friendly people

Gary L. 
Rating:
5.0

Customer did not leave a comment.

Martin S. 
Rating:
5.0

Everything was great.

shanee L. 
Rating:
5.0

Customer did not leave a comment.

dan M. 
Rating:
5.0

Customer did not leave a comment.

CharlesorWanda K. 
Rating:
5.0

Everything was perfect. No need to change anything. Vehicle was clean and ready to go. They hooked up my car hauler. Definitely would use them again.

William T. 
Rating:
2.0

The parking lot was very muddy and the 2300lbs trailer I rented that said it had "hydraulic brakes" on the side didn't work. I wasn't able to get the brakes to engage at all with the gain setting. This is a safety issue.

Kenneth G. 
Rating:
5.0

Customer did not leave a comment.

Nora T. 
Rating:
3.0

The office was closed and we had to use the app

loriann S. 
Rating:
2.0

The man that hooked it to my car I don't feel wanted to take the time to get it right. He spent some time to get the chains shorter but the receptor that held the ball could have been turned around to have the trailer hitch higher. Anyway the chains were dragging and I had to duct tape them up.

deanna S. 
Rating:
5.0

Real easy , no hassle with me paying and brother picking up. That was awesome! Easy return as well, just fill up and sweep out

Derald P. 
Rating:
3.0

We had to hunt for and interrupt their bbq, or wait for over an hour to return the trailer. Gentleman that left bbq to help us was ok. Probably shouldn't completely close business for lunch.

THOMAS L. 
Rating:
5.0

Great customer service, so convenient.

JASON F. 
Rating:
5.0

Customer did not leave a comment.

Gary C. 
Rating:
3.0

Didn't even know if it was the place I was supposed to drop the U-Haul at much less what to do with the U-haul once I got there there was nobody there. And it was the middle of the afternoon on Saturday.

Debbie B. 
Rating:
5.0

Customer did not leave a comment.

Volodymyr K. 
Rating:
5.0

Dropped off after hours

Kimberly J. 
Rating:
3.0

Customer did not leave a comment.

constance R. 
Rating:
5.0

Customer did not leave a comment.

RICHARD JOHN F. 
Rating:
3.0

I have a lot to unfold with your company and the terrible service I was given by your team, I will be calling in

Joseph R. 
Rating:
5.0

Customer did not leave a comment.

Paul R. 
Rating:
5.0

Customer did not leave a comment.

Robert F. 
Rating:
1.0

Customer did not leave a comment.

Stephanie N. 
Rating:
5.0

Customer did not leave a comment.

Morton H. 
Rating:
4.0

Very busy place.

David H. 
Rating:
5.0

Customer did not leave a comment.

George F. 
Rating:
5.0

I returned my trailer at 12:30 pm. The office was closed from 12:00 to 1:00pm for lunch, which I didn't know. A young man that was standing outside on his break helped me unhook the trailer. I was charged for an extra days rental, do not know why. I will be calling on this.

James H. 
Rating:
5.0

Kept a person available on Saturday just for U-Haul customer service.

Jon H. 
Rating:
5.0

Customer did not leave a comment.

GEORGE J. 
Rating:
3.0

Customer did not leave a comment.

Donald S. 
Rating:
5.0

Everyone was so friendly and helpful

michele S. 
Rating:
5.0

Great service and attitude. They were very helpful

Ted S. 
Rating:
5.0

Customer did not leave a comment.

Tiffanie H. 
Rating:
5.0

Customer did not leave a comment.

richard P. 
Rating:
5.0

The truck was dirty when I picked it up. When I checked out and reported it as dirty they charged me $25 for a clean up. I am very disappointed in the electronic check out and check in process. I also reserved the truck for 24 hours but the system only gave me 21 hours and there was no way to correct it online.

James L. 
Rating:
3.0

Parking lot is not paved. Recent rains made this a mud pit. Operator needs to invest in basic parking lot improvements (at least grade and place gravel down yearly).

Howard T. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
5.0

Customer did not leave a comment.

Renee K. 
Rating:
5.0

Customer did not leave a comment.

Timothy W. 
Rating:
5.0

Customer did not leave a comment.

jason C. 
Rating:
5.0

Great customer service.

Keven W. 
Rating:
5.0

Easy to work with

Linda W. 
Rating:
5.0

The return process was flawless.

Verna E. 
Rating:
5.0

Friendly staff

ronald T. 
Rating:
4.0

Customer did not leave a comment.

Brandon F. 
Rating:
5.0

Customer did not leave a comment.

Curt S. 
Rating:
4.0

Customer did not leave a comment.

STEVEN E A. 
Rating:
5.0

Friendly and efficient. Even helped me find a good source for additional business I needed to get done. Would highly recommend them if you need trailer or truck rentals.

RICHARD EARL C. 
Rating:
5.0

Customer did not leave a comment.

JASON ANDREW E. 
Rating:
5.0

Not much everything was just great couldn't be any better

KENNETH MICHAEL S. 
Rating:
5.0

Helpful and friendly, that's pretty much a perfect business:)

GREGORY S. 
Rating:
3.0

well im very very disasstified when we got to are location an was unloadind half of are boxes was soaked an rip an all are clothes bedding an an towels was completly soaked with water we had to go an get new boxes an re pack what we could ive never never seen a mess like we went thruit took everything to get to mich an now we have to wash an dry allare clothes bedding towels an are matterees was soaked all the way thru vety very unhappy with uhaul i had my mothers urn in a boxed an it wascomplety wet it look like someone turned a hose on all are belongings i feel i should get half of my money back

SAMUEL M. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL JAMES M. 
Rating:
5.0

Customer did not leave a comment.

JESSICA LYNN C. 
Rating:
5.0

Customer did not leave a comment.

Terry C. 
Rating:
5.0

Very helpful and friendly

DENNIS DEAN L. 
Rating:
5.0

Customer did not leave a comment.

ROBERTA LYNN K. 
Rating:
5.0

Need to get more trailers back in MI.

RUSSELL LEE P. 
Rating:
5.0

Nothing

RANDY G. 
Rating:
5.0

Always a pleasure to rent from this location. Always very friendly and fast service. Equipment is always clean and in great condition.

JOEL DONALD P. 
Rating:
5.0

The people were nice and very helpful and when I had questions explained it all . Your rate was also better than Home Depot .

MARTIN ALLEN K. 
Rating:
5.0

Customer did not leave a comment.

DAVID MICHAEL T. 
Rating:
4.0

Help customer adjust mirrors. I do thank them for pulling the truck out of the water hole for me

DOUGLAS EDWARD Z. 
Rating:
5.0

Customer did not leave a comment.

Bradley G. 
Rating:
5.0

Customer did not leave a comment.

RONALD LEE O. 
Rating:
5.0

Customer did not leave a comment.

RANDY G. 
Rating:
3.0

Customer did not leave a comment.

john S. 
Rating:
1.0

Dirty equipment said I used kore gas when was same level and didn't give me a receipt because I paid cash

KENNETH JAMES V. 
Rating:
4.0

Customer did not leave a comment.

nancy F. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL GENE B. 
Rating:
4.0

First 2 I was sent to was out of business in Standish Mi. Second location sent to had no trucks and not open. Finally 3rd location in West Branch helped out.

John E. 
Rating:
5.0

Customer did not leave a comment.

SANDRA N. 
Rating:
5.0

Although their rental equipment selection is limited a phone call before a visit will help you decide an alternative trailer to rent. They are very helpful.

DOUGLAS D. 
Rating:
3.0

No one was there.

RONALD B. 
Rating:
5.0

Customer did not leave a comment.

Robert N. 
Rating:
3.0

Customer did not leave a comment.

Jessica H. 
Rating:
5.0

Always great, fast and friendly service at the Uhaul location at Snider's Auto in West Branch.

JOEL P. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
3.0

windshield was filthy inside & out; cereal on top of rear deck.

EDWARD DALE M. 
Rating:
5.0

Longer hours for returns would be nice. We only needed trailer few hours and it was very heavy and difficult to unhook.

JERI ANN N. 
Rating:
4.0

Customer did not leave a comment.

GARTH G. 
Rating:
5.0

Customer did not leave a comment.

TERRI G. 
Rating:
4.0

Customer did not leave a comment.

Patricia B. 
Rating:
5.0

Sniders in West Branch are by far the best uhaul dealer to go to. Fast. Friendly. Fair.....

MICHAEL ALEX S. 
Rating:
5.0

Customer did not leave a comment.

Daniel W. 
Rating:
4.0

Customer did not leave a comment.

RICHARD EDWARD T. 
Rating:
5.0

Initially the truck I reserved was not available but the young lady at the counter worked the issue out quickly thank you

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

JOHN MICHAEL C. 
Rating:
4.0

Customer did not leave a comment.

Randall S. 
Rating:
3.0

Customer did not leave a comment.

Eric P. 
Rating:
3.0

Do not close for lunch.

THEODORE ANTHONY D. 
Rating:
3.0

Difficult to drop off the truck there was limited parking for a large truck.

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

Melanie S. 
Rating:
5.0

Excellent customer service picking up vehicle at Sniders. Did have some issues with the truck during trip though so noting that here. The radio did not work which was not ideal for a long trip. Also rained and truck box leaked damaging 2 mattresses.

MARKCHESTER K. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Daniel Z. 
Rating:
5.0

Nothing that I could see to improve the good service I received it was fast I was well on my way thank you

EDWARD CHARLES A. 
Rating:
5.0

Nice staff. Easy pick up.

ANGELA ANN R. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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