Customer Reviews for Snoqualmie Ridge Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Snoqualmie Ridge Storage

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GREGORY R.
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Very friendly staff and easy to work with. Equipment worked very well. Thank you.

ROXANNE R.
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Customer did not leave a comment.

daryoush F.
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The agent and the guy outside helping me undo the equipment they were not wearing mask today I am very angry that a well-known organization like U Haul puts the lives of its customers at risk. I have multiple health issues and makes me extremely vulnerable to COVID-19 and I don't deserve this.

Bryan F.
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Great equipment and great customer service. Extremely friendly.

Kevin H.
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Awesome customer servise!

Zachary S.
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Best customer service from a Uhaul location I have ever received.

robin R.
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Excellent customer service by the gentleman who was there! Different men when I picked up and dropped off. Both were great!! Thank you, Robin

Jon sno stor K.
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Nothing - super easy check-in and out!

Angela V.
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Always excellent customer service at this location. Super friendly staff!

Karen P.
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Customer did not leave a comment.

roxan S.
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Ron and his staff were unbelievably helpful during an exhausting and stressful move. Two thumbs up!!!

Will A.
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Customer did not leave a comment.

Eric P.
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Fantastic business owner and employees

Clyde S.
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Customer did not leave a comment.

Marcus R.
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The location was great, the trailer rental worked better than expected, and the customer service was really fantastic. The customer service was the best part by far, and really made the entire experience superb.

Colette N.
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This was the best experience ever!

JILL T.
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Customer did not leave a comment.

ELIZABETH M.
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Excellent service, check in and return was easy and efficient. The employees were professional and polite.

ERMIN G.
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Customer did not leave a comment.

Kate F.
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Trailer let down was broken. Excellent customer service. Huge mix up before we got to snoqualmie though. we were supposed to pick it up in North Bend but Uhaul made a mistake. Thankfully Snoqualmie had the right trailer.

Allen F.
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Staff was very friendly and helpful. The equipment was ready and waiting for me when I got there. I would definitely use this location again and would recommend it to others.

kevin C.
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Cruise control in the trucks! :-)

tom F.
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Customer did not leave a comment.

Colby S.
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William O.
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Justin C.
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paul S.
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Richard W.
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Barry C.
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steve M.
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Nothing! It was the best experience I've ever had. I pulled up they hooked it up it took 2 minutes to check me out. When I returned it was immediately unhooked and another 1 to 2 minutes or less to check out and go home. I have never had this good of an experience with anything!

Camise G.
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Customer did not leave a comment.

Sandra W.
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Appreciated the excellent care, help, and service! Thanks

Michael L.
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Customer did not leave a comment.

JOHN H.
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The help was awesome!

david F.
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Their customer service is the best around. They actually went out of their way to get me a truck last minute. Thank you.

Mike K.
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The staff was outstanding - all of my questions were answered quickly and accurately. The team on site was exceptionally accommodating to me. The app was experiencing some issues (temporary and completely functional at the time of this writing), so the team called me the day before to arrange for an in-person pickup so that I would have to wait an extra two hours the next morning. Terrific!

Sarah R.
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Customer did not leave a comment.

Kyle T.
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Customer did not leave a comment.

curtis L.
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Great customer service

Ted W.
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Assure that the customer, WILL have a truck available for the move. Was VERY unassure about mine, until getting to the location. Very bad business when U-haul changes a reservation, and the customer is SOL on a truck, OR the customer has to travel 500 miles out of their way, just to acquire a truck. Not good business at all. Keep the customer up to date with status.

steve T.
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Customer did not leave a comment.

Brett D.
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Wonderful staff made a stressful move very easy for us.

james R.
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Needed roadside assistance two times due to the town dolly not being installed properly to my car and the 800 number help line not understanding the issue at hand, dispatching a tow truck without the right equipment. Only to wait longer for the second company to help me. I wasted nearly half my day trying to get help.

Edward F.
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Customer did not leave a comment.

James E.
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judy N.
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The service was easy and fast.

Kyle W.
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Customer did not leave a comment.

Edward F.
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Customer did not leave a comment.

Rebecca M.
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Attendant was practicing safe social distancing and happily wearing mask properly. He was friendly, helpful and easy to deal with. Speedy transaction with no issues in person or setup online prior. Remote pickup didn't work with the app bc it couldn't recognize my location but everything else went great!

Chris H.
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I couldn't be happier with the service I received! It was polite, professional, and extremely helpful.

Richard S.
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There's literally nothing that could be done to provide better service. Great experience.

Jessie R.
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They didn't have the auto carrier & said I could get one at another Uhaul the next day....however the Uhaul the next day did not have an auto carrier. Letting someone know the day before a reservation that there inso auto carrier is not enough notice.

William A.
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Customer did not leave a comment.

Douglas D.
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JOHN M.
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Facility is clean and well managed.

tom A.
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monty W.
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dave P.
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Excellent customer service.

Stephanie S.
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After a rough start dealing with other U-Haul locations I was extremely happy to find this dealer. The staff is courteous, helpful and professional. The service is definitely worth driving for even if it's a bit off your path.

Christopher H.
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Customer did not leave a comment.

Kourosh V.
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I greatly enjoyed dealing with everyone at Snoqualmie Ridge Storage. Excellent customer service, dependable and pleasant people are in charge at this location. I never had any surprises during the year that I stored my household belongings here. folks were helpful and kind during move in and move out dates! Highly recommend using this storage facility. Kourosh Vahdani

Kenneth S.
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This is my second time renting and have used Uhaul many times over 3-4 decades and this location is the best. Super friendly and helpful. Thanks, Ken

charlie W.
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Thanks

Edward F.
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Customer did not leave a comment.

ALVIN E.
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A smooth and simple place to work with.

Michael W.
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Customer did not leave a comment.

Barbara F.
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Absolutely the best service. Excellent! I love using Snoqualmie's location to rent trucks whenever I have a larger item to pick up. It is a lot cheaper and quicker then delivery.

Justin U.
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Customer did not leave a comment.

Terrence W.
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I would NEVER think of going anywhere else for moving/truck rentals. Ever. From day 1 in 2015 (the first time I rented from here) I've ALWAYS been treated amazing by staff, given clear instructions and expectations. They are so friendly and UHAUL should be proud they are a part of the company. They make difficult moves so much easier. Cheers!

Kelly T.
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The trucks need inspected and maintained on a regular basis. The truck I rented today was high mileage 170K and the front steering is gone, worn out and sloppy. Needs a rebuild.

George B.
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Customer did not leave a comment.

Travis B.
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Customer did not leave a comment.

Timothy M.
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waldo C.
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Courtney A.
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Customer did not leave a comment.

Terran S.
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Customer did not leave a comment.

Peter L.
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Customer did not leave a comment.

Travis B.
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Michael is amazing. Great customer service. This place always has the best experience I've had at any uhaul location

Mark C.
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The 12x6 covered trailer we used worked great, no problems at all. The gentlemen that helped us was awsum, thank you very much

David B.
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Customer did not leave a comment.

STEPHEN R.
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Rhonda E.
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Fantastic service. thank you.

Brian S.
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Excellent experience as usual. Truck was extra clean.

Florence C.
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Customer did not leave a comment.

Alan S.
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I rented a trailer and it would be great to have some tips on how to best distribute the weight of the load in the trailer to improve how the trailer sways.

Kenneth S.
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The guys helping me were awesome and helpful in every way. Definitely the best Uhaul is experience I've had over many years. Thank you!

Jared L.
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Customer service was good but i'm not happy I only had the option to rent for 3 days when I only needed it for one. Ended up paying a lot more. I will not be using U-Haul again for long trips.

Michael W.
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Great onsite help to get loaded. Super friendly.

Aaron S.
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Customer did not leave a comment.

Mindy W.
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Customer did not leave a comment.

James M.
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Lower the cost per mile...I think $0.99/mile is ridiculously high

Denita B.
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Customer did not leave a comment.

Francis B.
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Customer did not leave a comment.

Ian S.
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Customer did not leave a comment.

COLIN F.
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Customer did not leave a comment.

Doug H.
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The trailer bed had quite a bit of tree debris in it - needles and pine cones. Otherwise, desk employee and hook-up employee did an amazing job!

Kerri W.
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Customer did not leave a comment.

Tricia R.
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The guys at Snoqualmie Ridge Storage are always helpful and go out of their way to accommodate me. Thanks Ron, Jimmy, and Sherwood! I'm happy to do business with you.

Victor S.
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The staff was incredibly friendly and helpful!

Barry P.
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What a great experience. Even though I showed up late in the day just before closing they were friendly and helped me every step of the way. Great customer service!

greg s. | Overall Experience |
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This is a very well lit, secure & conveniently located storage facility for anyone in the Snoqualmie Ridge area. The employees are very friendly & helpful & there are many sizes of storage available.

Justin F. | Overall Experience |
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The staff is very helpful and the facility is exceptionally over the top CLEAN!!

THOMAS M. | Overall Experience |
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Sherwood and Ron were exce4llent to work with!! They were always friendly and helpful. I would absolutely recommend Snoqualmie Ridge Storage to anyone looking to store their stuff!!! Thank you guys

RUSSELL S. | Overall Experience |
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Great service

amanda w. | Overall Experience |
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Very friendly and helpful staff. Facilities are clean and we'll maintained.

sally b. | Overall Experience |
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This was the best experience that I've ever had with a storage company. The facilities were well-kept and secure. The owner and staff were friendly and accommodating. Highly recommend!

doug d. | Overall Experience |
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Good experience, friendly staff and helpful.

SHERRY C. | Overall Experience |
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Thank you for your kind patience while waiting for me to turn in my key.

SALLY B. | Overall Experience |
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This is a well run, clean and secure facility. The best I have ever seen. The staff are incredible to work with.

JULIE E. | Overall Experience |
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Everything about the storage unit was great. I just wish the cost was lower since we had rented it for nearly 2 years. I was happy that they gave us a discounted rate for the first few months.

BEN S. | Overall Experience |
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Excellent and courteous staff. Always felt safe and secure.

Paul S. | Overall Experience |
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very clean

deryle h. | Overall Experience |
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After reserving a 5x8' unit by phone a couple of weeks ahead of my arrival 01JUL2018 for $80 I was instead given a larger unit (not needed) for $120 I was screwed out of $80, and not told.

JOHN M. | Overall Experience |
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Awesome people! Ron, Jen, and Jimmy!!

No reviews have been submitted for this location.

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