Customer Reviews for Snyder Tire Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Snyder Tire Inc

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JENNIFER P.
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Customer did not leave a comment.

Nathan K.
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We did after hours dropoff

LORI C.
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Customer did not leave a comment.

Damon L.
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Debbie P.
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SEAN M.
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Daniel R.
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Location is easy to find, clean, and secure.

ELLEN R.
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Customer did not leave a comment.

john B.
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Keep it up

Matthew B.
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This place was able to accommodate my request since my initial reservation was moved from East Penn Self Storage to Whitehall. I get a call 2.5 hours before pick ip that truck did not cone in to Whitehall and they were looking for a truck. The ride to pick the truck up was 45 minutes plus my tolls and fuel. When i got home i had to spray the inside of cab because small ants started crawling around all over floor. I always run into issues when renting from Uhaul when i reserve equipment. This is starting to leave a bad taste. Thank you Snyder Tire for the 20' truck. The one thing I found odd was that Customers wore masks when in this location but none of the Employees did.

Daniel F.
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Customer did not leave a comment.

ZIMMERMANS D.
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Friendly and helpful staff. Great to work with. We recommend!

Joseph D.
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STACEY C.
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MICHAEL B.
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jocelyn D.
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Make sure employees spell out emails to clients to make sure it's correct if that's what you're going to send verification codes. Shorten phone wait times.

Alexis G.
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BARRY H.
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Joseph V.
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Christina D.
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Even though, I did a contact less pick up. I never received a paper contract which made it difficult when having to return the vehicle especially when estimating fuel.

STEPHEN M.
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Customer did not leave a comment.

Christos M.
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Really went above and beyond to help me.

Craig G.
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Paula D.
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Michael B.
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Robert M.
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joe M.
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BARRY B.
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Julie G.
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Joseph G.
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Thomas P.
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Daniel L.
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Return app does not work. Location finder would not log my location. Happened this rental and previous two.

Cristina S.
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Customer did not leave a comment.

Jeffrey K.
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This location was easy to find, had safe parking-- and drop-off was a breeze. The only thing that would help is if Verizon mobile service had a stronger signal in that location because I was a little worried that the photo uploads would time-out. Otherwise, it couldn't have been easier.

Travis W.
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Again, the drop off didnt work via my phone.

Wanda C.
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Customer did not leave a comment.

Fatih B.
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Grant W.
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KYLE O.
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jordan M.
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Nice people, good location, quick and easy and the truck was very clean inside and drove nicely. Thank you.

Scott M.
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A small dolly was left in the vehicle, which I made good use of, and I was not charged for this. That was fantastic. I think it would be great

Mohamed A.
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Customer did not leave a comment.

Joseph M.
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Great service from Snyder company. Will use again. !

David H.
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I originally reserved the truck at Sterling Auto Sales & Service at 2240 MacArthur Rd, Whitehall, PA. Upon arrival and waiting we realized that this location was not going to open. I called UHAUL reservations and they confirmed that this location should have opened. They were very understanding and reserved me a truck from Snyder Tire above.

Carl H.
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Cost less

Vincent C.
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Customer did not leave a comment.

Richard D.
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Not a thing. Family owned location and very personal accomodating

Robert K.
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Very friendly and accommodating.

John S.
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Customer did not leave a comment.

Cheryl G.
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Customer did not leave a comment.

Matthew M.
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You guys over charged me! Booked my debit card 53$ a day plus I had already paid 53.$ and 192. For a week ? I hope my money goes back to my account?

Peter P.
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No one there when we return truck can't really judge

Christine K.
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Customer did not leave a comment.

Anna C.
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Can't comment on drop off location only because both times it has been just to fill out the form and drop the key in the slot. 24 hr drop off.

Nancy N.
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Customer did not leave a comment.

Owen B.
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Pick up location charged us more than we reserved the truck for. Unfortunately I did not catch it when I picked the truck up. Upon dropping the truck off and explaining this to the employee, and showing him my reservation for the lower price, he adjusted the price to reflect the price that I reserved the truck for. Very professional and courteous

MIke B.
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Customer did not leave a comment.

Robert W R.
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Our charges were messed up from the place we rented due to the changing of the rental truck (engine light was on upon pick up). Snyder tire was wonderful in fixing the charges and giving us the proper credit and billing for the correct truck we turned in. SUPERIOR SERVICE AS ALWAYS!!

Vincent I.
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Ordered truck a week in advance. Needed an appliance(refrigerator) hand truck and a dozen furniture blankets. Picked up truck and there was a normal hand truck and 7 blankets. Now I wasnt charged for the hand truck and I was only charged for half the cost of the blankets but I ordered a refrigerator hand truck and a dozen blankets because I needed them. The fact that my bill was changed makes me realize that this was known before the truck was left for me to pick up. With the business being closed i had no one to contact about this and had to make due with what i was given. I think a week to make sure the items needed were available should be sufficient. If not a phone call so I could make other arrangements would have been nice.

Sean M.
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Customer did not leave a comment.

Sara H.
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I was upset that I was suppose to get a uhaul at 3am at a different location. I had called to verify with the place the day prior and they told me that I had to pay and get a code to put into the box on the back of the building to get the key. I was unable to do so as I was informed there was no key there for the truck by phone customer service. I then lost 5 hours of moving because I had to wait for Snyder Tire to open to get a truck from since the original place opened at 9.

ANTHONY O.
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Customer did not leave a comment.

Nicholas S.
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Alex B.
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Uhaul changed my reservation because the original location rented the trailer to another party 14 hours before I was to pickup the trailer. Made me drive an hour to pickup the trailer. When I gave my phone number a UHaul rep, my contact info self populated and I just verified the data. Someone changed my phone number so no one could call me to discuss the situation. When I called to discuss the matter, your dispatch person ( Roxanne ) was rude, condescending and misleading.

Kevin E.
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Very understanding and helpful

Eric E.
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Customer did not leave a comment.

Carbon Co E.
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Great place, great people. Very professional and personable.

Lee S.
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Customer did not leave a comment.

DAVID Z.
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Nothing

Leigh J.
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Customer did not leave a comment.

Sean M.
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Customer did not leave a comment.

GERALD M.
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Stop having the customer upload photo after photo to authenticate themselves and then ask for someone else's phone number to be called for a reference. What should have taken 3-5 minutes took 25 minutes till I was able to even get the keys for the truck

Matthew V.
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Customer did not leave a comment.

GAIL R.
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Rental vehicle not cleaned after prior use. Previous driver smoked [ashes in door and odor remained]. Safety warning on dash display [seat belt light and check air bag displayed].

ronald B.
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very friendly. Only disappointment is that once again U-haul switched the pick up location the day before my rental. Why do you list pick up locations that that are changed last minute. Understand the "equipment is not available at the location I selected". But every single time? Next time, I won't be using U-Haul because I'm sick of the bait and switch.

Selene P.
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Customer did not leave a comment.

Dorris H.
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John H.
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My customer experience was perfect.

Bonnie W.
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LYNN K.
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No problems.

LANCE J.
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I actually was promised the trailer at a location close to my home but when I called to remind them I would be in in the morning she told me she did not have what I needed when I needed it so I got it from a different location. Not nice. Where I got it from was fine just not my first choice of locale.

Erik W.
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Customer did not leave a comment.

Terry B.
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jim C.
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Lower rates ??

jeff P.
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The whole process went smooth. Everyone was friendly and courteous. I will use this location again for our next move.

Danielle E.
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Customer did not leave a comment.

Michael H.
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business closed, dropped off after hours

Michael H.
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business closed, did after hours drop off

Rion S.
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Customer did not leave a comment.

Dennis A.
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Dale M.
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Customer did not leave a comment.

Cajetan B.
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Tom M.
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The pick-up location was not the location that I selected when making my on-line reservation to pick-up the U-Haul trailer. It was 20 miles from my home, and UHaul made this an inconvenience to me. This was a bait and switch strategy that made this customer very unhappy.

Lisa G.
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Customer did not leave a comment.

Richard S.
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Customer did not leave a comment.

Rick H.
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Customer did not leave a comment.

JoAnne C.
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Diane K.
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Customer did not leave a comment.

Lori T.
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Stephen R.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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