I needed a truck last minute on Saturday afternoon and was pleased to find one available nearby. The virtual check-in worked fine, it just goes slow since you are a little unsure about renting a truck that is not at a U-Haul location, and you want to make sure you do everthing correctly in the process. Truck was clean and perfect size for my needs. The only hitch during the return was the app would not let me upload a photo showing gas level and mileage. The app said if I could not upload the photo to just drop the keys and that was it. Today I got a call from U-Haul, seemed it was not clear that the truck had been returned. I confirmed it was and later received an email receipt.
BRADLEY B
Customer Reviews for Socal Vinyl
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Add some signage in the front since this location was difficult to find. Luckily, a phone number was provided. The person on the phone told me to go to the back of the building which I would not have known.
Alec L