Customer did not leave a comment.
Michael S
Customer Reviews for Soileaus Parts & Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No concrete parking area for trailers. Passenger side marker light was not working. And to get the trailer I had cross threw multiple large mud holes nearlygettingmy truck stuck in mud. The trailer was full of trash and ants and had to be cleaned out before I could even start loading it. I was also charged an extra day because of inaccurate times and dates listed on the charge invoice also. I will be sure to warn family and friends not to used this uhaul location. And I myself will not be using it even again.
diana vHave more than one huge u haul at a time
REGINA BAll was good no complains
charles yNothing that I know of at this time.
Irma HNothing that I can think of
Irma HWhere very friendly and helpful. but it didn't look like a U-haul facility
Ian JAwesome
OTA ZAwesome experience!
Patrick MThe gentleman that was there was extremely kind. I can't think of anything that needs to improve here.
MICHAEL BGreat service, friendly knowledgeable assistance Great experience
Spencer BHad to leave the trailer in the driveway area due to recent heavy rains/ flooding / soft ground. Not an issue for me. Just wanted the owner to know why I didn't park next to the other trailers.
LINDSEY AMake sure to clean the back of the Uhual’s before renting them everything else was clean
QUINISHA EDont keep them waiting/wondering for over an hour on how to pick up a truck. Also dont change the pick up location less then 24 hours before the pickup time.
cody RU-Haul Corporate Sux Big Time. I had immense problems and U-Haul just said screw You. I had a confirmed RENTAL and the dealer gave it out to someone else. I was 10 hours waiting and so didn;t get packed until the next day. Still did not get the rental promised and was caught in a storm delaying me for another full day. U-Haul did nothing to help and billed be EXTRA. U-Haul Sux Big-Time & you will find this on every social media account.
GILBERT SDid not encounter personnel because we dropped off using our phone app
Michele DGreat service!
Patrick MOver an hour and traffic from where we lived and was suppose to pick it up in Lafayette!
Dorsey RWas a pleasant, professional experience.
JUDE FNot a big place, but the location had the trailer needed. The owner was very helpful and courteous. Got us in and out with no hassles.
Mark RDirty on the inside of the cab, dirty on the outside of the truck, dirty on the inside of the back of the truck.
Marc MThe representative was very friendly and helpful! Also checked the trailer that we rented and helped hook it up. This is how a business should be run!!!
CHARLES -everything was just fine to me. I don’t see anything that I would have to approve.
Serena WLocation was closed but easy to find, easy to drop-off and use the self check out feature on the uhaul app.
Lindsey AFriendly and ready to help.
TROY EN/A
Kattie TMr Ted is very friendly and helpful
joey lStaff was awesome very friendly atmosphere
Kelie KPrices are too expensive
juliet wThere arent any smaller trucks at this location.
Amy BOur trip was a success, thanks to Mr. Soileau. He recommended the right size trainer for what we needed.
billy lThanks UHAUL!!!
Bryan BNothing! We love you! Thank you!
Monica GNothing
Clayton HThis is his mom and he got sick Friday and hospitalized for type one diabetes they threaten to lie report stolen also my other son drop it off mamou la area
Tracelynne SThe truck was decent to drive, although we picked the truck up with only 4 miles to empty, so we had to stress about finding a gas station to fill it up quickly. We also rented a utility dolly, but did not receive it.
Kaleb SGreat service!
Jeffrey MGreat service!
Jeffrey MLock in truck had to be cut off at pickup location
MICHAEL MThe man I talked with was professional and answered any questions that I had.
JOHN WExcellent service, vehicle well maintained.
Joseph DI have this location in the past to return U-Haul rentals. They are very polite and helpful. No problems
David EThe owner of this location, Mr. Soileau went above and beyond to make sure everything was ready.
Kelly C