I was having difficulty with online self check in, so owner of the store came opened up and assisted me with my rental contract. Such a huge help and blessing to me, God Bless him 🙏🏼
ALICE T
Customer Reviews for SomerVille Home Furnishings
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owners are a lovely, respectful, & kindhearted people I have ever met…Gots to love them!:)
KAY FVery enjoyable experience. I would highly recommend this loaction.
CHRISTOPHER Boutstanding customer service!
KIMBERLY HVery nice fellow named Richard helped me get checked in and even offered to come in after ours to get the equipment checked back in, if needed. Breath of fresh air in this day and age of apathetic lackluster service.
RONALD FI have rented several UHauls. This by far was the best experience; the location was ideal, and the staff were very helpful.
PHILLIP GRear set of tires on trailer were worn. That should have been changed prior to it being put back in service but the trailer was definitely maintained and when I picked it up we had awesome customer service
RICHARD HFriendly service, best experience I've ever had with a U-Haul rental.
JEFFERY KExcellent service!
ROBERT JThe owners are amazing! They came in on a day they were closed to help me out. Will definitely rent from Somerville again!
THOMAS CAll was good!!
Sue TMileage was to low 40miles allow. It 51 miles from pick up where they were moving to. Extra 54.00 dollars. Not good
Jonathan GMake your website easier to navigate and stop trying to sell something screen after screen after screen. I somehow ended up with insurance I didn't want.Very annoying and ruins what otherwise would have been a great customer experience. This also increases the time it takes to pick up the trailer.
Thomas CN/A
Traci n