Customer Reviews for Soucy Auto Repair & Auto Electronics

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Soucy Auto Repair & Auto Electronics

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JOSEPH F.
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I dropped the truck off at this location on October 3, 2020 at about 2:30 pm. There was no street number on building and if it hadn't been for a U-HAUL trailer setting off to the side I wouldn't have known that I had the right place. No one was around even though my understanding was someone would be there until 5:00pm.

STANLEY L.
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STEVEN B.
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Tania G.
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Jayne P.
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Great folks!! No improvement needed!! Very accommodating!

Tammy S.
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Clean the truck!!mine was dirty and trash everywhere...

Karen C.
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Customer did not leave a comment.

JORDAN DANELLE G.
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The guy tries to fix our order and said he could not. Never again will I use U-Haul.

Daniel H.
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Dirt parking lot with many water filled potholes. Limited parking. But location is friendly and convenient.

CURTIS J.
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Customer did not leave a comment.

Daniel H.
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The proprietor of this location is a friend. The location is good for northern Maine, but would probably earn fewer stars elsewhere due to dirt parking lot and limited customer parking due to garage's work load. Staff is friendly and helpful.

EDWARD W.
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Joshua F.
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Dan is always so helpful and accommodating. We really appreciate him!

Sam A.
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Paul I.
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Lawrence H.
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Prices are too high, I left more gas in the truck than what I left with and didn't get a reimbursement, I optd out on insurance but got charged for it anyway. Over all not such a good experience.

Hilary E.
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Dan has been wonderful about accommodating me and my needs. Super friendly and efficient. Very grateful for him.

Robert L.
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Please have 2 employees lift larger trailer tongues to prevent back injuries.

Robert J.
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Uhaul was not clean, did not get dollys the owner was very rude and disrespectful.

Kenneth C.
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Was charged $57 extra just at this location and $20 extra at a second location for the trailer. Whomever called and let me know this location didn't have both pieces of equipment I needed had us drive 60 miles out of our way to get the trailer. They said we'd get an extra 100 miles. Nope ended up being over by 30 miles.

Smith F.
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Kelly J.
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Lynn S.
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rebecca R.
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Paul M.
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ANGELA G.
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ryan B.
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More equipment

John S.
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Paul M.
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John B.
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Diane L.
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Very friendly , smooth transaction truck was in great condition!!

PATTY D.
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Make sure u can drop it off at another location closer to ur move. I had a hard time & couldn't drop it there

HEATHER R.
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No walk through done. Gas was way less than what was noted on the paperwork. When we returned the truck we filled the truck with more fuel than was in there but due to the fact that this company lied we lost 30.00 plus dollars in our deposit. Completely unfair to us.

Todd B.
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Brian G.
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LINDA M.
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Friendly and customer service was excellent. Very impressed with service went above and beyond normal rental experience. Thank you. I will recommend location to friends and neighbors.

ANTHONY C.
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make aure the vehicles heat works. this unit did not and it was a cold rainy day and only cold air would blow out when even off

Genevieve M.
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Login was absolutely wonderful and helpful. I would recommend this location to everyone!

Ricky G.
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Customer did not leave a comment.

carol D.
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The attendant, Gary, was very helpful and also very polite and even though they were technically closed, he allowed us to drop off the trailer on Saturday. Excellent service all round.

Heather R.
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The truck we rented had a broken headlight and we had to repair it for our trip. This cost us money and re did not receive a refund for it. Also the gas was at less than 1/4 tank at pick up which required us to fill it prior to our move then leaving us with a loss of fuel because we over filled the tank.

Linda B.
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The vehicle was not too dirty but the prior people didnt sweep the back out. Nails and screws were on floor. The inside console and floorboard were a bit dirty and muddy but not outrageously bad.

ALBERT D.
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Paul M.
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great people to deal with, very helpful and courteous.

collin B.
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Dan was very accommodating and professional. He made the transition easy. Thank you Dan.

william S.
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Very friendly and helpful. Was a quick and easy pickup of the trailer. If in need of U-Haul, I would without a doubt use them again. Thanks for professional and friendly demeanor.

james G.
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Customer did not leave a comment.

Thomas J.
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Have tons of snow up there, but still very accommodating. Drop off went quick and smooth.

Gary C.
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Very nice people.

Constance S.
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handle fell off the back door when went to open

DOUG C.
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the person incharge took me right away even when he had other customers waiting.he checked me in fast and i was on my way.

Brian I.
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Louis S.
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Louis S.
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Cecil L.
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Brian G.
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James P.
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Dan was great!

DARRELL K.
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Jesse T.
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Everything worked properly, and it cost less than I had expected. I would definitely use this service again.

mary B.
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john L.
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DARRELL K.
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Drop of was simple and the nearest to my unload destination but was 30 miles away

glen T.
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ed C.
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Edward H.
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David M.
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nice people there

Alan J.
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The windshield wipers didn't work very well. I feel like that should be part of being well maintained. It was very loud inside the cab at about 45 mph and up. It was like I was inside a wind tunnel. I tried making sure the door was fully closed more than once. It was loud enough it was difficult to listen to the radio.

PHILIP S.
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Uhaul is horrible. You guys took money from my account when you had no right too. Rios said because of the situation that happened in caribou that there would be NO Extra charges .I am very pissed.

DIANA H.
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Customer did not leave a comment.

Jerry H.
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Agent went above and beyond to produce a truck that was promised to me by U-Haul, but unavailable on rent day. Agent drove 120 miles round trip to pick up a truck for me to rent. U-Haul failed to provide agent with a truck. U-Haul should be ashamed of yourself. The Agent, Dan Soucy went above and beyond to provide the truck for me. U-Haul did nothing to help me, accept keep me on hold for 45 minutes.

Shelby T.
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Customer did not leave a comment.

Diana J.
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All went smooth at both ends! Thank you!

richard S.
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Nothing

Heather G.
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Dwight G.
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BETH M.
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Nothing!!

Alex C.
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Dan Soucy runs an excellent and proficient operation. It's a valuable service for the area. I would definitely recommend Dan's shop and Uhaul location to friends and family alike

Dwight G.
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Customer did not leave a comment.

PATTY D.
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Ann D.
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I rented a uhaul online weeks in advance and I got a call a few days before telling me about had to drive an hour to pick one up and pay more for it and plus the extra miles!!!! Then was charged more when I went pick the truck up. Would look elsewhere next time.

Nathan M.
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Customer did not leave a comment.

ALICE E.
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All was well. It was ez to pick up and very clean your men did a great job. I was very happy. Thank you ??

Jack B.
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Tight parking when returning the truck

Bret P.
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MATT B.
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DAVID T.
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I have rented plenty of uhaul trailers in Bangor and houlton. Dan Soucy and his guys are excellent, professional, and prompt. As a business owner myself , I would feel very privileged if I had a company like soucy auto representing me.

Marcel D.
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David W.
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Tim M.
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KEITH H.
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brian M.
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Tim M.
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Mike M.
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I dropped the trailer off after hours with no problems

Michael T.
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Dennis A.
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Misty P.
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I was very pleased with the service I received and will recommend this location to friends.

alexandria G.
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Soucy Auto Repair was extremely helpful, flexible, personable, and accommodating

HOWARD D.
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RICHARD M.
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Lou P.
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The windshield fluid was out or the windshield sprayer did not work or the fluid was frozen.

No reviews have been submitted for this location.

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