Customer Reviews for South Gate Pack In Ship

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of South Gate Pack In Ship

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Guadalupe C.
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Customer did not leave a comment.

Guadalupe C.
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Great friendly staff!

David T.
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Ricky D.
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Ricky D.
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Incident-less experience ????

Alfonso C.
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The staff was very accommodating. Awesome work!

Ronnie F.
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Grisel S.
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Brandi S.
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Wonderful service ????

Kionna W.
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Tiron C.
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Jorge L.
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Excelente

robert S.
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Rental truck was very clean and ran well, could have used a ramp but the price was right and the people too..!$

Oscar R.
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Amazing staff. Best Uhual pick/drop off location

VLADIMIR E.
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Customer did not leave a comment.

Sylder C.
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South gate pack and ship were great with the whole rental thing, much nicer than the folks at the actual Uhaul store. Only problem was the parking

Erika G.
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Need Better customer service you over charged me also with out my concern no phone call to let me know how much was the real cost before running my card very upset!!!

Virginia Z.
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Customer did not leave a comment.

JOSE R.
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Guy was helpful and nice.....

roldan G.
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Keep the units clean fron previous users and the one l got card boards and food left in the loading area and when l drop it they want me to clean the card boards it were there already

Yesenia R.
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Elizar C.
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ALICIA L.
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Edward P.
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Antonio G.
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Great customer service. Thank you

Antonio G.
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Excellent and expedient customer service. No improvement needed. Thank you

Martin C.
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Thomas E.
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Mario C.
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Self drop off is good but at the end costumer service wast necessary but he wasn’t much help either

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Savannah N.
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Cesar C.
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Edgar V.
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Awesome customer service!!!!!!!!! Just like the commercials.

Maria G.
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Great customer service

Randy J.
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Great, fast customer service.

ROSIE P.
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Customer did not leave a comment.

David M.
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Make sure the front windshield is clean

DIANA P.
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ANA G.
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The guy Cesar has a dam attuitude problem and I will never make buisness with that location

OSCAR S.
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Bueno, para mi fue muy conveniente y acertado, la ubicación, horas de la tienda, la atención muy buena y por asi decirlo un tanto económica, tengo poco que agregar.

SANDRA H S.
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There was not a full tank of gas in the truck. The truck had a blowout from one of the tires, and the tire crew took 2 hrs to help them. My husband, his friend and my brother had to stay in a hotel that night. Was given very bad service with that UHaul truck! I had to pay $1,500.00 dollars for a bad truck. Not happy at all!

Ajia M.
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Customer did not leave a comment.

WENDY H.
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The lady that helped us when we got the van was very helpful and friendly. When we returned it the next day a young guy helped us to return it and was very pleasant. Great customer service! Thank you!

CESAR C.
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Great people, A+ service!

Jose R.
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Everything was good. Great customer service.

CESAR C.
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A+ customer service

CESAR C.
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A+

JOSE FELIX S.
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Customer did not leave a comment.

JUAN PABLO E.
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Excellent customer service, cool calm and collected.

Dianelle W.
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CESAR C.
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CESAR C.
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lisa R.
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There is not much room for improvement here. The service was exceptional. Lupe had everything ready as promised, with a contract that clearly explained the charges. Allan was also great. He is their packaging specialist, and he offered boxes to us at a great rate! We were even able to drop the truck back off after hours, and drop the keys off in a lock box. Great rate, great service. I've already recommended this business to a friend that is moving in three weeks.

CESAR C.
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Kristofer K.
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CESAR C.
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EMMANUEL M M.
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CESAR C.
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Great customer service at this location.

Luis C.
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valerie H.
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Arnesia M.
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I would like all 10' trucks to have a ramp...

CESAR C.
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Excellent customer service, very friendly and answered all my questions, 5-Star.

ADELA D.
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Great costumer service whole process was fast and easy. Also lo ed that they were opened late. Will definitely be using this location again.

STACY C.
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REBECCA G.
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MARK F.
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JAMES W.
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do not reserve the same truck for three different parties! i have never had so much trouble with u-haul reservations before!

TODD L.
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Customer did not leave a comment.

Jo B.
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Had no problems or issues with this location. Very professional in explaining everything to us. Would use this location again.

david B.
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Great people

MAC P.
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Customer did not leave a comment.

STANELY C.
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RUBLE H.
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Not charge weekend mileage rates on weekdays or force extra insurance charges if the vehicle is needed for an extra day. Also, if the fuel tank is filled beyond the level at which it was given, give the customer some kind of refund/discount/rebate for the overage. It also wouldn't hurt to have the representative actually be in the office at the time the vehicle is to be returned. I had to wait in the parking lot for the clerk to return before I could pick up and drop off the truck I rented. Lastly, the rental rate for the appliance dolly is ridiculous. A TRUCK can be rented for double the cost of a two-wheeled dolly. Does that seem right to you?

STANLEY C.
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STEVEN K.
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DONNIE S.
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No improvement needed! Well pleased!

VENTRUS N.
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No reviews have been submitted for this location.

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