The gentleman was very friendly, helpful and knowledgeable with all aspects of the equipment. What can be improved? idk, a free breakfast? This was probably the best U-Haul experience I've had second only to the last time I rented from this location. One large U-Haul center in Dallas and another location in north Edinburg were infuriating.
Frank D.
Customer Reviews for South Texas Welding
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service and I excellent knowledge to recommend what I needed. Great job Mr Trevino
Victor A.Very , friendly and fast service, will definitly come back again!
Artemio S.I was told different about the location drop off and was changed $10 for the dolly when I requested the $7
Zuar J.Establish a weekend or after hours drop area.
Joel Y.Everything 👍
IVAN A.Deposit should not take 7 business days to get refunded back
LUIS P.Very solid and easy to rent. Highly recommend!!
MARK C.Agent was helpful and friendly, honest and courteous.
HERMILO R.The ramp was broken and it was a safety issue but didn't recognize the issue until after taking it…the guy didn't even tell us anything just handed the keys…
ALMA T.Reservation was change without notice to this location. Location and equipment was very duty and attendant office was unhealthy and in a hazardous condition.
LEONEL B.More moving trucks.
LEONOR G.The gentleman was very friendly and even hooked everything up without me asking. GREAT customer service.
FRANK D.la unidad bien, la persona que nos atendió bien, lo único que les pedirÃamos es que no demeriten el servicio, que por ser tan buenos no decaigan y se echen a perder convirtiéndose en una empresa que de malos servicios.
Sergio T.Everything worked out great. The gentleman who is doing the leasing was very nice.
SCOTT C.Mr. Trevino Did an outstanding job from beginning to end on assisting me on the truck rental very knowledgeable & helpful too.
PEDRO G.They give a great service in that location
ABRAHAM R.Excellent customer service
RUBEN T.Great customer service and my questions were answered quickly and in a professional manner. I would strongly recommend this location to friends and family and anyone who is looking to rent a Uhaul.
EDUARDO Q.Continúe having great service
rey R.Good service.
ALEJANDRO S.First off, South Texas Welding Supply did me the favor of picking me up from the previous location, the storage place on Jackson and University, where I was suppose to pick up the reserved truck that was not available. I appreciated them doing this. Once we arrived to their location, the place is mess and hot. The only air conditioning is in the manager's/owner's office. When I got the truck it was slightly dirty with dust and empty coke bottles. Since I'm rating South Texas Welding Supply I will not give it a one star. Also, horrible service with customer service when contacted over the phone.
Heriberto B.The lever was very unprofessional. His office was a less so it took him awhile to find the keys to the truck. The lot is tight and was very muddy. The morning I was going you return it he told me he opened at 7am, got there at 7:35 and he wasn't there, he got there around 7:45. Then he didn't did a walk through and yolks to just leave the truck. I texted and called him when my reservation time was over but he didn't respond, answer or call me back. I had to call Uhaul to make sure they knew I had turned it in before the time I was supposed to, after that he texted me that Abbott my receipt.
Dina P.The uhaul truck engine light went on in the middle of a 900 mile drive. The air conditioner only worked half the time.
Porfirio W.Great service!
Daniel G.Great communication
Robert C.Keep up the good work ethics .
Jose G.Check equipment.. one of the lights wasn't working
mANUEL U.In and out.
RENE G.Friendly service very quick and efficient.
Israel V.Service was cheerful and fast. Will be going back in the future.
JAMES A S.All was good!!
eloy L.Mr. Juan Treviño gave excellent customer service. Thank you.
RICARDO R.Great attitude
doug K.Cleaner office needed.
Erika P.Juan is very informed on the equipment he rents out!! His customer service is why I will rent from him only. His personality is very positive and outstanding!!
JR G.