Customer Reviews for South Umpqua Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of South Umpqua Rentals

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Richard H. on

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Customer did not leave a comment.

CONNIE J. on

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I had a good experience

Alicia A. on

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Arnold M. on

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dewey H. on

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No comment @ this time.

Raymond H. on

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I am okay with how things went at the return location. I deal with them quite often.

Cathy M. on

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dan N. on

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staff friendly and helpful

koleta W. on

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the owner/operator at this facility takes time to fully explain all the requirements one should be aware of when renting a U-Haul piece of equipment. He was very helpful, and we recomment this dealership to one and all!

lisa W. on

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Steven E. on

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Justin M. on

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Richard P. on

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Thank You !!!

dewey H. on

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Not @ this time, thank you!

Donna O. on

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Nothing

Darrell L. on

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dewey H. on

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No comment @ this time.

HEATHER B. on

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peggy F. on

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Lara A. on

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Equipment was clean. Vehicles check engine light came on halfway through my trip. Staff was friendly and explained contract well.

dewey H. on

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Nothing @ this time.

julie W. on

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leanna P. on

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Grady P. on

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South Umpqua rental is absolutely an awesome place to rent !

PRESTON P. on

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Fantastic people. Great place to rent from.

dewey H. on

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No comment at this time. Thank you!

Nathan D. on

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The trailer leaked and got all of my stuff wet

Donna W. on

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Joseph A H. on

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I confirmed that returning the trailer before closing time at 5:30 was okay, the person who answered the phone failed to mention that closing time had changed to 5 but was not yet posted online. Their error cost me $38 and turned the whole ordeal into a rush. I will never rent from this location again.

amy L. on

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The truck ran excellent through three states, Uhaul employees were superb and helpful. Thankyou

Larry S. on

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CLYDE E. on

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jeffrey M. on

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keep doing what you're doing

Savanna M. on

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Fernanda B. on

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Excellent service and everyone is very friendly and helpful

Cheryl L. on

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Mike and his crew were very helpful. They made the whole experience good for us.

ed L. on

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The truck had 1/8 tank of gas but was noted as 1/4 tank. At drop off time I was charged an additional $28 due to their mistake. I even stopped at the door to let them know of their error which they said they would fix.

gerald B. on

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dave E. on

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they were very helpful and made our turn in very quick and easy. So thankful as we were very exhausted.

dewey H. on

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Keep up the good work. Mike runs a good store.

smith S. on

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Scott M. on

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larry D. on

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Have Mike help everyone. He's great, a compliment to u-haul.

James W. on

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dewey H. on

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Staff was very helpful & friendly. Truck was great!

Maureen D. on

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Very pleasant and helpful staff.

dewey H. on

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Everything went well today. Thank you!

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Very friendly and knowledgeable. Great service.

joe B. on

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BRUCE R. on

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This was a long distance one way rental, the equipment was old had tire problems and trailer light problems. Ended up pulling the trailer without lights on the back for 2 days, not good!

Shawn F. on

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lisa K. on

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I believe that if your plans don't go as planned , as they did for me, that when you rent a uhaul and you give an estimated time of bringing the uhaul back and you can't meet that time that it shouldn't be that big of a deal if you are willing to pay for having the uhaul for an extra day. I felt bad for not having it back but it was only half loaded and I couldn't not finish what we started. So I think if you rent a uhaul that you can keep it until you are finished.

dewey H. on

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No improvements @ this time.

Russell L. on

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tara lyn W. on

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dewey H. on

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No comments @ this time.

Carrie C. on

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Harrison J. on

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Employee had a problem with the computer, so it took awhile, but that was a computer problem

Charles H. on

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The staff here is incredible. Very nice and courtious