Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We had a slight emergency which required a tow dolly. As always, the folks at Southern Bama Bait and Tackle were extremely helpful and professional in renting us the U-Haul we needed. Thanks for saving the day!!!
adam a
Rating:
3.0
Time it took me to get the equipment in this location
Orlando G
Rating:
1.0
I was charged twice for a truck I used only 4 hours.
Lauren T
Rating:
2.0
Nice folks, not well trained sadly.
JOHN M
Rating:
5.0
Would like uhaul to verify with the drop off location before accusing me of not turning it in.
Ken C
Rating:
5.0
Customer did not leave a comment.
Kristine P
Rating:
5.0
Customer did not leave a comment.
Merry Y
Rating:
1.0
Drop off location agent was busy with their gas station business and not care much about the Uhaul return. I waited 25 minutes to get email receipt.
bao t
Rating:
5.0
Customer did not leave a comment.
Jacqueline A
Rating:
5.0
Customer did not leave a comment.
Dakota B
Rating:
5.0
Customer did not leave a comment.
Cindy M
Rating:
3.0
Too far from residence
James M
Rating:
2.0
Customer did not leave a comment.
Ashley H
Rating:
1.0
They didn't not go outside with me to inspect the vehicle they did not go over the gas mileage or the paperwork with me. I'm not satisfied and will never use this location again.. they was very rude to me
Ebony N
Rating:
5.0
Customer did not leave a comment.
Scott P
Rating:
5.0
Customer did not leave a comment.
DEbora H
Rating:
5.0
Customer did not leave a comment.
LEBARON B
Rating:
5.0
Customer did not leave a comment.
Jacob S
Rating:
1.0
Make sure the third party have clean and reliable equipment. Make the third party accountable for the equipment they rent out
charnetta H
Rating:
3.0
Customer did not leave a comment.
Stephen S
Rating:
4.0
Customer did not leave a comment.
JAMES D
Rating:
5.0
Southern Bama had the trailer I needed when I needed it. Been using them for several years.
JOE H
Rating:
3.0
Customer did not leave a comment.
Dennis S
Rating:
5.0
Customer did not leave a comment.
Matt S
Rating:
5.0
sometimes you don't need to change anything-everything was great.
Billy G
Rating:
4.0
Customer did not leave a comment.
OLEN M
Rating:
4.0
Customer did not leave a comment.
JOE H
Rating:
5.0
Customer did not leave a comment.
Edward C
Rating:
3.0
Very friendly. But, I advised that we were not happy with the rental truck and that it should absolutely not be rented out until it is repaired.
JODI B
Rating:
2.0
We reserved a pickup at a closer location but u-haul changed our pickup location to a less than desirable place that was out of the way from our original pickup.
Mark D
Rating:
5.0
Customer did not leave a comment.
Gale S
Rating:
5.0
I was renting a truck and a appliance dolly southern BAMA didn’t have one they called several nearby uhaul the Spring Hill uhaul had one southern BAMA made a reservation I drove to the Spring Hill uhaul they said they were out and was sorry the computer showed 5 they sent me to the government uhaul they were out they called several other uhaul’s I ended up going to budget to get a dolly they let me have one at
no cost just rent a truck from them next time
JOHNNY S
Rating:
5.0
Customer did not leave a comment.
Anil M
Rating:
3.0
Customer did not leave a comment.
STEPHEN m
Rating:
5.0
Customer did not leave a comment.
JANE H
Rating:
5.0
Everything went great and they were helpful.
Jill B
Rating:
3.0
Uhaul was not swept out and the door was wide open on pickup.
Rebecca M
Rating:
5.0
Customer did not leave a comment.
Rosalind G
Rating:
1.0
Customer did not leave a comment.
Roxanne e
Rating:
5.0
Very satisfied!
Mabel H
Rating:
5.0
Best experience ever!!
Rosalind G
Rating:
5.0
These people know how to run a business and how to treat their customers. No complaints whatsoever with these people.
MARK J
Rating:
5.0
Very Polite, Very Helpful.
Mark J
Rating:
5.0
Customer did not leave a comment.
Carl M
Rating:
4.0
Customer did not leave a comment.
Brandon M
Rating:
3.0
Car dolly brake lights were not working
Their customer service was excellent
Mary M
Rating:
5.0
Very nice people, quick and efficient and knowledgeable. Would definitely reccomend.
Matthew L
Rating:
4.0
They were very nice and helpful. They went out of their way to accommodate me and ensure I didn't have to go to another location to pick up my van.
Richard F
Rating:
5.0
Quick, easy. No problem.
Tim G
Rating:
5.0
Everything is excellant
LEO B
Rating:
1.0
My truck broke down
DEONTE F
Rating:
5.0
Friendly Customer Service and Convenient Location
CHARIS H
Rating:
4.0
Customer did not leave a comment.
Laurel W
Rating:
4.0
Customer did not leave a comment.
MASON H
Rating:
5.0
Customer did not leave a comment.
ADA B
Rating:
5.0
All was good
Thomas R
Rating:
5.0
Customer did not leave a comment.
David M
Rating:
3.0
Location is not just a u-haul facility. Saying that, dropping off the trailer was quick.
Paul G
Rating:
4.0
Customer did not leave a comment.
Donny S
Rating:
5.0
Customer did not leave a comment.
wendy c
Rating:
1.0
Customer did not leave a comment.
David M
Rating:
5.0
Customer did not leave a comment.
Harold H
Rating:
5.0
Purple were very friendly and helpful
Darlene W
Rating:
5.0
Customer did not leave a comment.
Donny S
Rating:
5.0
Customer did not leave a comment.
Nick C
Rating:
5.0
Customer did not leave a comment.
Florence S
Rating:
4.0
Customer did not leave a comment.
Donny S
Rating:
4.0
Customer did not leave a comment.
Paul W
Rating:
4.0
Customer did not leave a comment.
Eric N
Rating:
4.0
It was easy and the agent was very helpful
David B
Rating:
5.0
The office is a convenience store/gas station.
Billy D
Rating:
5.0
Customer did not leave a comment.
David M
Rating:
5.0
Very friendly and courteous!
Adrian D
Rating:
4.0
Very helpful.
Alfred t
Rating:
5.0
Customer did not leave a comment.
FRANK O
Rating:
3.0
Customer did not leave a comment.
Mertie C
Rating:
4.0
Customer did not leave a comment.
FRANK O
Rating:
5.0
Customer did not leave a comment.
Howard J
Rating:
3.0
Customer did not leave a comment.
Charles C
Rating:
2.0
They told us one price and information and when went back it was something else I have rented from uhaul before with no problem but I would never rent from this site again and I don’t recommend them
BEVERLY B
Rating:
5.0
Customer did not leave a comment.
Annie M
Rating:
5.0
Customer did not leave a comment.
sylvanus e
Rating:
5.0
Customer did not leave a comment.
latan g
Rating:
5.0
Customer did not leave a comment.
Judith J
Rating:
5.0
Customer did not leave a comment.
Stewart T
Rating:
2.0
The Uhaul employee does not arrive till 9am, so a very nice store owner helped me at 8am. He was very efficient and nice. But not a real uhaul location.
Patricia F
Rating:
5.0
Customer did not leave a comment.
Rodney k
Rating:
5.0
Customer did not leave a comment.
James P
Rating:
5.0
Customer did not leave a comment.
Marilyn M
Rating:
5.0
Customer did not leave a comment.
Lathevia B
Rating:
5.0
Can't think of anything. The people at this location are awesome, very helpful and accommodating.
DOUGLAS B
Rating:
1.0
I am not paying for an additional day please credit my account back in the amount of $39.
