Lorie who got me set up was great!! Nice and friendly!! I went to pick up a small enclosed trailer and was in and out in less than 10 mins
ANDREW O
Customer Reviews for Southern Charm
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They go out of their way to ensure a positive outcome
JEREMY SAbsolutely nothing….service was great, location was great, the lady was very helpful. Very smooth and easy rental experience. She even had donuts!
Lori SJust keep doing what you are doing! Awesome job!
CHRISTOPHER WExcellent location, right off the main 4 lane highway. well lighted, for after hour drop offs. The gals @ Southern Charm works effortlessly to accommodate their customers needs.
LAURIE WSouthern Charm was an emergency place after the other place did not have a truck waiting after a week's notice that I wanted one. I highly recommend it!
ROBERT DWe rent often and the Gals at Southern Charm are the best. The location is easy to access, you can’t miss it, right off the main Highway, Well lit, nice area of town, office is inside of a unique gift shop. Thank you Ms. Laurie for always taking care of us!
GARVIN CExcellent service. It was a wonderful experience. Customer service was over the top amazing. Highly recommended. She went beyond measure to make my experience amazing. Highly satisfied.
STACY JI dropped off after hours because the first place ( AAA appliance was where I was instructed to drop off) is not affiliated with U Haul.
DALE SThe people here went above and beyond, after a terrible week not only did she ensure a clean and well maintained U-Haul but made both pick up and drop off easy. She went beyond to help us find a solution to a very personal matter, that she did not even have to care about. This U-Haul experience was the best of my entire life. Thank-you so much
CHIEANNE HVery very helpful
TIMOTHY PCan't think of a thing Ms. Laurie is remarkable.
WILLIAM LLocated on main Highway, east to find, easy to get in and out of. Quick process
GARVIN CI received a $30 fill up charge and $212 fuel charge on a 178 mile trip after putting $40 in the tank. I received the truck with just under 1/4 of a tank and turned it in with the same. I was charge for 43 gallons on a 178 mile trip. The truck had a lot better gas mileage than 4 to the gallon. Management needs to pay attention to these things.
CHARLES AThe team here was fabulous and helpful.
Lori EMade accommodations for a Sunday morning pickup.
MICHELLE B