Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Trailer looks very used. However it worked fine. Would love to have had hooks to secure loads in 2/3 and 1/3rd way in.
Steve W
Rating:
5.0
Nothing. It was easy and fast to rent the trailer.
GAYLON B
Rating:
5.0
Customer did not leave a comment.
Richard S
Rating:
5.0
Customer did not leave a comment.
SETH H
Rating:
5.0
The vehicle should be clean when a person returns it! Mine was a mess on the inside of the back of the truck! So I made sure it was clean for the next person I would not do someone that way! Uncaring people should not be able to rent a truck if they are going to leave it trashed! Something y’all should think about.
David T
Rating:
5.0
Customer did not leave a comment.
MARK W
Rating:
5.0
Nothing
David T
Rating:
5.0
Very friendly and helpful
Elvin W
Rating:
5.0
Clean inside of units.
JAMES S
Rating:
3.0
The rated was not what they told me it would be
james l
Rating:
5.0
My entire experience with everyone was very helpful and professional
Charles W
Rating:
3.0
Need bigger trucks only had 1 - 10’ truck available. Also rented an appliance dolly and it was not in the truck. Store does not open on weekends
Roy O
Rating:
3.0
First off I was put out of my comfort zone when I made reservations way ahead of time and my Truck wasn't ready for me in the location that I was supposed to pick it up at, I was put into inconvenience mode by having to drive 45 mins to pick up my truck at a different location.
I arrived at my location and a U-Rep while assisting me with my truck notice that my vehicle wasn't properly hooked up with chains but was only supported by cloth ties I was bewildered to hear that because that could have been an accident so trouble that I couldn't imagine my experience with the truck was horrible!!!! This was my 5th time using U haul 😢
Marscilla D
Rating:
5.0
We had to switch the drop off location to a location closer to our destination. The young lady running the office at Southern Glass was awesome. She walked us thru the process and made sure everything went smoothy!
JAMES S
Rating:
5.0
Customer did not leave a comment.
PAMELA E
Rating:
4.0
Customer did not leave a comment.
BILLY W
Rating:
3.0
Customer did not leave a comment.
Joey J
Rating:
5.0
Customer did not leave a comment.
ROY S
Rating:
5.0
Customer did not leave a comment.
Jeffery B
Rating:
4.0
Have rents on site.
Johnny T
Rating:
5.0
Customer did not leave a comment.
ZACKARY W
Rating:
3.0
.
Nicholas M
Rating:
5.0
Customer did not leave a comment.
BRYAN A
Rating:
5.0
Customer did not leave a comment.
WALTER S
Rating:
5.0
Everything was great.
Paula M
Rating:
5.0
Customer did not leave a comment.
Andrea V
Rating:
3.0
Have an actual knowledge of open and closing time
Shavaunta B
Rating:
5.0
Customer did not leave a comment.
ELAINE D
Rating:
5.0
I have no complaints
MIRIAM M
Rating:
5.0
Austin made the process, he worked efficiently and was very courteous. He is a very good representation of the Uhaul brand.
ADAM N
Rating:
4.0
Customer did not leave a comment.
JUDY C
Rating:
5.0
Customer did not leave a comment.
PAUL R
Rating:
5.0
Customer did not leave a comment.
Robert P
Rating:
5.0
Customer did not leave a comment.
Traci t
Rating:
3.0
Customer did not leave a comment.
Jessica K
Rating:
5.0
Customer did not leave a comment.
VICKIE B
Rating:
5.0
Customer did not leave a comment.
Bryant H
Rating:
5.0
Customer did not leave a comment.
Randy S
Rating:
5.0
Customer did not leave a comment.
Paul R
Rating:
5.0
Customer did not leave a comment.
Jayme N
Rating:
5.0
Again, everyone was polite and friendly.
Vickie T
Rating:
5.0
Customer did not leave a comment.
Shawn B
Rating:
5.0
Customer did not leave a comment.
JOHN A
Rating:
5.0
Easy pickup and drop off with friendly and professional staff!
keely l
Rating:
5.0
Customer did not leave a comment.
GARRY L
Rating:
5.0
Customer did not leave a comment.
DONALD S
Rating:
5.0
Customer did not leave a comment.
JOHN S
Rating:
3.0
Business was closed the day I dropped off
JOSHUA M
Rating:
5.0
Customer did not leave a comment.
Bryan J
Rating:
5.0
Great service. I always use this location. Hard workers, friendly, and they always go above and beyond to meet my every need.
Wanda M
Rating:
2.0
Customer did not leave a comment.
Angie G
Rating:
5.0
I was In and out in a few minutes
Graham H
Rating:
5.0
Customer did not leave a comment.
Kevin G
Rating:
5.0
Customer did not leave a comment.
Graham H
Rating:
5.0
Customer did not leave a comment.
Bruce P
Rating:
5.0
Customer did not leave a comment.
JANICE G
Rating:
2.0
The management had attitude like I was interrupting her day. Also I paid a cash deposit of $100 I should
Receive a cash deposit back not a refund check plus my mattress and box spring got wet somewhere in truck it leaked and I had wet furniture and bed
WILLIAM C
Rating:
5.0
They were very nice to us
LILLIAN M
Rating:
4.0
Customer did not leave a comment.
Anthony F
Rating:
5.0
Customer did not leave a comment.
Donna S
Rating:
5.0
Customer did not leave a comment.
Justin S
Rating:
5.0
Customer did not leave a comment.
Kiana C
Rating:
5.0
Customer did not leave a comment.
Jerry B
Rating:
5.0
Customer did not leave a comment.
CRYSTAL W
Rating:
4.0
Customer did not leave a comment.
Donald C
Rating:
5.0
Fast friendly service!!
ZANE W
Rating:
5.0
Customer did not leave a comment.
jerry b
Rating:
5.0
Truck had some minor damage but ran well. I was in and out in a few minutes. Great customer service and great company representation. I will travel the extra distance to come here again.
Earl D
Rating:
5.0
Great service!
Randall B
Rating:
4.0
Customer did not leave a comment.
Hayden W
Rating:
5.0
Nashville location drop off was easy peasy.
Cynthia B
Rating:
5.0
Customer did not leave a comment.
jimmy m
Rating:
5.0
Customer did not leave a comment.
ANGIE L
Rating:
4.0
No comment at this time.
Maurice C
Rating:
5.0
Customer did not leave a comment.
grag p
Rating:
5.0
Customer did not leave a comment.
Debbie P
Rating:
3.0
Customer did not leave a comment.
steve w
Rating:
5.0
Customer did not leave a comment.
JAMES J
Rating:
5.0
Customer did not leave a comment.
HOWELL P
Rating:
5.0
Customer did not leave a comment.
BRYAN W
Rating:
5.0
Lady at the desk did a amazing job. Was in and out really quick.
Randy C
Rating:
5.0
Customer did not leave a comment.
Jeffery K
Rating:
4.0
Customer did not leave a comment.
gary m
Rating:
2.0
They don't seem to care about the uhaul side of the house they just care about their glass company.