Excellent easy drop off super friendly
Lorraine W
Customer Reviews for Southern Grace
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The trailer I had reserved two weeks prior to my pick up date was not at the location I wanted to pick it up at. I was called a little over 1 hour prior to my pick up time to inform me of the issue. I had to travel around 20 miles to pick up the trailer I wanted at the closest location. This was very inconvenient but they really worked with me at reducing the cost of my rental to compensate for the inconvenience. The pick up location did a great job once I got there.
JON JWasn't my original drop off location but Uhaul sent me there to drop off truck. The place I had picked was open 24 hours so had to do the self drop off at this location.
Tim HNothing the lady was very nice and answered all my questions. It was very easy to rent and use. Thanks
Margaret JVery convenient location! But, the service was even better. The owner ensured we received what we needed and made the process easy. Thank you!
Ronnie W