Customer did not leave a comment.
ASHLEY B
Customer Reviews for Southern Powersports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very nice and helpful
Frank RExcellent customer service and they know what they are doing. They came out and hooked everything up for us and showed us proper connections. Very helpful!
Joseph MRenting a 26' uhaul is not a 24hr move. When your loading a truck then driving then unloading. Thos is not the pickup or drop-off place issue. This is a corporate issue. It was not made clear when ordering on line. I chose a pickup time but never saw the drop-off to be 24 hrs latter only saw the next day.
Steve GThe gentleman working in the front was super helpful and nice. The process was easy and fast!
CHRISTI TNothing! Everything went great! No issues at all!
GARY TThere was nobody there in early afternoon. Also, I was given one drop off location by a U-Haul representative on the phone (Jayshar) - that location had staff inside and two U-haul trailers parked outside, but I was told by another U-haul representative, on the phone, that the location was not signed up yet, and told me to go to the location described above, that was unmanned.
PHILIP MGreat service. Tow dolley worked great well maintained.
DAVID TAwesome experience
Daniel CFriendly staff
MICHAEL TBest that I have ever been to
DEWAYNE TSuper helpful. Able to accommodate a change order request on the spot.
MICHAEL BI was told they were open Sunday. I booked with them for that reason because I always have issued using the mobile check in. When we got their they were closed, they had the wrong size truck AND I had issues with the mobile check in as usual. I was also quoted $160 and ended up paying almost $300 not including the gas to fill it back up!
MICAH MFirst time here and the gentleman was very friendly and made sure everything was in great shape, got me taken care of quickly.
Jerry MEveryone I encountered helped me quickly and with respect. Everything worked great.
Cam UEasy turn-in and professional, customer oriented staff. Thank you.
Larry Lhese folks were flexible, knowledgeable, accommodating and everything in between…patient and just plain hospitable:..Nothing todays world allows for graciousness. I apologize for my late response. Keep tight, Thank you
Karen MNo further comment.
Resume CLocation closed. Not able to find drop spot. Had to guess.
Gary SCharging 6 gallons for 30 miles, is outrageous. And and added fee of $30 for EZ fuel is adding insult to injury. A total of approx $60 in "fees" for a daily rental of $39.95, tells me this is bait-and-switch system. I will try my utmost to avoid u-haul in future.
Herman BVery nice people at the return. Overall, a good experience.
Buddy sTruck was 60% full when picked up but noted as full on contract. SCAM No one there to receive truck during normal published biz hours Filled Truck $65 We only drove 35 miles
don sI ordered small truck was given bigger truck and was supposed to be charged 19.99 but was charged for larger truck…hmmmm
Joyce hCustomer service by locstion personnel was excellent. Personnel have been great, moves in pick up locations frustrating and inconvenient.
SHARLA DThe people were very friendly and helpful.
Charles GGreat people to work with!!!
PHILIP LMore signs to indicate that uhaul is there
Alexandria FGood people, proactive and willing to go above and beyond.
Patrick AOutstanding customer service. Probably the best I've had!
MIKE M