The truck we reserved wasn’t there, but the lady inside was nice and called her supervisor and uhaul to get us a different truck. But we didn’t get any refund and had to pay more for the bigger truck that was there. Also didn’t get our dolly we reserved but still paid for it.
MATTHEW A
Customer Reviews for Southside Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The people that run it are very sweet! Very customer service oriented! Just have the dolly locked down in the trucks. Thanks again for everything!
Lisa OMake sure the equipment is fully functional and safe to use.
STEPHEN RIt’s always hard returning the U-Haul, any experience I’ve had and everyone I know that’s used U-Haul can never self return one without calling support.. Other than that, employees were extremely helpful and very quick to respond id give an overall 8/10
CAMERON G