Customer Reviews for Southwind Storage LLC
(U-Haul Neighborhood Dealer)

237 reviews

1215 W Main St   Mountain View, AR 72560

(870) 269-5663

Location Hours

  • Mon-Sun: 8 am - 5 pm

Services at this Location:

Contact Us

(870) 269-5663

1215 W Main St
Mountain View, AR 72560

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Linda R. 
Rating:
5.0

I found service and equipment excellent.

pamela P. 
Rating:
4.0

Customer did not leave a comment.

Lloyd Y. 
Rating:
5.0

Top notch. Clean facility and friendly helpful staff.

Jeffery G. 
Rating:
5.0

Nothing needs changing

Michael W. 
Rating:
5.0

The whole experience was great.

JAMES C. 
Rating:
5.0

Gentleman on the phone is helpful and polite

Patti D. 
Rating:
5.0

Things went well like it is. Very friendly, courteous and helpful.

pamela P. 
Rating:
5.0

Customer did not leave a comment.

Keith D. 
Rating:
5.0

Customer did not leave a comment.

Patti D. 
Rating:
5.0

Make sure your trailers don't leak, the whole reason we rented an enclosed trailer was to keep things from getting wet and that didn't happen.

Jackie F. 
Rating:
5.0

Customer did not leave a comment.

Johnny R. 
Rating:
5.0

Customer did not leave a comment.

Heather C. 
Rating:
5.0

Customer did not leave a comment.

greg S. 
Rating:
5.0

Nothing. Service was excellent from start to finish!

David M. 
Rating:
5.0

Very professional.

CHARLES M. 
Rating:
5.0

Customer did not leave a comment.

Jason F. 
Rating:
5.0

Melvin was so nice and considerate and easy to talk with

susan W. 
Rating:
5.0

These folks are on top of it. I've become a regular customer at this place because of my son's racing endeavors. You won't find easier folks to deal with. They'll take good care of you.

Jeffery G. 
Rating:
5.0

This place is great. The facility is clean, orderly, and easily accessible. The staff is courteous, helpful, and professional. I rented a car hauler. U-Haul's car haulers are the best. Way better than any other car hauler I've used. Getting the car buckled down is super easy and very solid. Also, the trailer has a low center of gravity and is very forgiving in tow.

Jeff G. 
Rating:
5.0

Melvin Baker, Manager, was a life saver for us. We had a highly upgraded Audi Q7 that had a tire blow out when hitting a rock near Mountain View on Friday afternoon of Labor Day weekend. Audi Roadside Care arranged to have it towed 3 hrs away to Little Rock but we needed to find our own transportation. We were stranded in Mountain View and there were no rental cars available in a 60+ mile radius so we called U-Haul. Melvin had a 20 Foot Van available and arranged to have me picked up so that I could rent it and return it on Tuesday to a location near the Audi Dealer in Little Rock. Great service, very friendly and the vehicle met our needs for the weekend and getting our vehicle back. Thanks!

GREGORY E. 
Rating:
5.0

Customer did not leave a comment.

randy P. 
Rating:
5.0

Customer did not leave a comment.

Kellee M. 
Rating:
5.0

He really help me out, please tell him Thanks for me.

Mark O. 
Rating:
3.0

Customer did not leave a comment.

Shanna H. 
Rating:
5.0

Customer did not leave a comment.

Sheran G. 
Rating:
5.0

The BEST company to deal with!!!

LIZ K. 
Rating:
5.0

These folks are great. The facility is clean and the staff is friendly and very helpful. Hassle free. I'll definitely be doing business here again.

Jeff G. 
Rating:
3.0

Customer did not leave a comment.

STEVEN M W. 
Rating:
5.0

Customer did not leave a comment.

LIZ K. 
Rating:
5.0

Melvin was very nice and we appreciate his service.

randy P. 
Rating:
5.0

Customer did not leave a comment.

Robert F. 
Rating:
5.0

I was going to purchase boxes but they cost to much. I ended up buying boxes at Lowes for about .60 cents each which was a savings of $1.90 each.

Paul R. 
Rating:
5.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

Service was great.

Steven R. 
Rating:
4.0

Customer did not leave a comment.

Paul B. 
Rating:
4.0

Customer did not leave a comment.

carl W. 
Rating:
4.0

No one was at the location, but they sent the entrance for the drop off in a timely manner.

James D. 
Rating:
1.0

Location was closed at 2:00pm, my return time. If it hadn't been for a storage unit customer, I would not have been able to drop the truck off.

Randy L. 
Rating:
5.0

Customer did not leave a comment.

Karen N. 
Rating:
5.0

Melvin is the man!

John A. 
Rating:
5.0

Nothing

John A. 
Rating:
5.0

Customer did not leave a comment.

Ken B. 
Rating:
5.0

Customer did not leave a comment.

Shawna B. 
Rating:
5.0

I was very satisfied. I can't really think of anything at this time.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

Jesse M. 
Rating:
5.0

Customer did not leave a comment.

janet T. 
Rating:
5.0

Customer did not leave a comment.

RICKEY B. 
Rating:
5.0

Did absolutely everything perfect...cordial and extremely accommodating...thank you!

CAROLE S. 
Rating:
2.0

I dropped off on a Sunday. There was someone there but had little to no concern to my issues with the battery and the trouble I had on the trip to my new location. If this is representative of what U-Haul stands for as customer service, I suggest you step back and re-evaluate what the consumer expects. There was no place to provide feedback at this location. If who ever was not there I had no way to leave feedback on the battery avoiding the next customer experiencing the same as I did

David H. 
Rating:
5.0

Customer did not leave a comment.

Kendall S. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
3.0

Customer did not leave a comment.

joseph D. 
Rating:
4.0

No one was there. Wad told to leAve keys and contract in the vehicle. The man was very nice!

Metzger A. 
Rating:
5.0

The agent was very knowledgeable and helped me in every way he could without being pushy. I would say that every business could use more people like him

David D. 
Rating:
5.0

Went in on a Sunday to rent a trailer, I called the phone number on door and he came right over. He had some trouble with his computer but he went above and beyond to make sure I got a trailer that day. Excellent customer service! I highly recommend!

tiffany G. 
Rating:
5.0

Customer did not leave a comment.

Jean P. 
Rating:
5.0

Great experience. Personnel was very good. Extremely pleased with drop off location.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Brenda D. 
Rating:
5.0

Customer did not leave a comment.

Stephan R. 
Rating:
5.0

Customer did not leave a comment.

LARRY P. 
Rating:
5.0

Customer did not leave a comment.

LARRY P. 
Rating:
5.0

Customer did not leave a comment.

DONALD C. 
Rating:
5.0

Had a wonderful experience great customer service very friendly.

Renee S. 
Rating:
5.0

Customer did not leave a comment.

Troyce B. 
Rating:
5.0

Customer did not leave a comment.

Katherine P. 
Rating:
5.0

Melvin Baker the owner is top shelf material, what a great business owner, I highly recommend this business. He goes out of his way to service his clients.

STEVE S. 
Rating:
4.0

Customer did not leave a comment.

misty H. 
Rating:
5.0

Everything was exactly like it suppose to be on both ends of the trip. ??

dan C. 
Rating:
5.0

Melvin was very helpful and such a kind person. We will definitely recommend this place.

mike C. 
Rating:
5.0

Incredible experience, the owner Mr. Baker was top notch and went out of his way to help me. Thanks

STEVE S. 
Rating:
5.0

Great job!

ANNA C. 
Rating:
5.0

Southwind Storage was extremely helpful. I do have a complaint about U-Haul. I reserved a truck in Batesville for 9 a.m. I called to make sure the truck would be on sight. They informed me one was not available till after 2 p.m. To get one at 9 a.m. the time I had one reserved I had to pick it up in Mountain view, AR. That was a 40 mile drive. I paid the additional mileage on the truck.

david F. 
Rating:
5.0

NOTHING to improve. GREAT helpful friendly customer service! Keep doing what you're doing!

Lilith T. 
Rating:
5.0

Customer did not leave a comment.

robert R. 
Rating:
5.0

Just keep up the good work and everything will be ok

lois A. 
Rating:
5.0

Customer did not leave a comment.

ROBERT R. 
Rating:
5.0

Iy was a very pleasent experience.

johnny W. 
Rating:
5.0

Customer did not leave a comment.

HAROLD F. 
Rating:
5.0

Hello. I am a disabled widower. I have rented from this location on two occasions. Each time was awesome. The owner is extremely kind, very helpful, very considerate, explained everything, offered equipment, etc. He was very knowledgeable. Whatever I was in need of, he would look up for me if needed. Helped me by giving me shorter route, made certain I understood how to use car dolly, very helpful in so many ways. If your in need of a Uhaul or a storage unit. I would highly recommend them at Southwind Uhaul & Storage... @Highway 66 West; Mountain View, Arkansas 72560 It was a kind, helpful as well as a memorable experience that I will never forget. It's rare these days to find good people with a Great&caring heart. I am grateful to have had the pleasure of doing business with this company both times. May God Bless them, just as they deserve, for their help, consideration & devotion to their community, elders, & business. Thank you; Southwind Uhaul & Storage for all that you do. My opinion, you can't find "Anything to improve for the next customer, because: you're already at the top of the list"!! For your next move, or storage needs... Go to Southwind, Mountain View, Arkansas

MARY W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM L. 
Rating:
4.0

Very friendly people. Very helpful given the circumstances.

Johnny L. 
Rating:
5.0

Melvin was very helpful and considerate

bob R. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Melvin Baker Was Great need alot more people just like him...

JEFF E. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH W. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Customer did not leave a comment.

CHARLES P. 
Rating:
5.0

Southwind took care of everything for me!! The other uhaul in town were NO help, they didn't even offer to get me the rental unit I needed. But Southwind found exactly what I needed with no problem!

lorin H. 
Rating:
5.0

The agent was very kind, also helpful to save me money, very knowledgeable as well. I don't think there was anything more that could've been done. He went above his call of duty. I am grateful and blessed. I appreciate his kindness and help. It was the best experience as far as having to move, he explained how things worked, showed me options to save money. If I ever have to move again or if I had a friend that needed to, I would recommend him and this company. Thank you and God Bless.

mary W. 
Rating:
5.0

Multiple brake light connectors on each trailer. In my case the trailer had a three prong style connection, while my truck had a large multi point plug style connection. Not a HUGE deal, but I had to stop moving each evening when it got dark.

DOUGLAS K. 
Rating:
5.0

Customer did not leave a comment.

jeremy F. 
Rating:
4.0

Customer did not leave a comment.

rolean B. 
Rating:
5.0

Customer did not leave a comment.

monica D. 
Rating:
5.0

Customer did not leave a comment.

Ginger M. 
Rating:
5.0

Excellent Servie

SAMMY S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

Jan P. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
No reviews have been submitted for this location.

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