Customer Reviews for Southwind Storage LLC
(U-Haul Neighborhood Dealer)

268 reviews

1215 W Main St   Mountain View, AR 72560

(870) 269-5663

Location Hours

  • Mon-Sun: 8 am - 5 pm

Services at this Location:

Contact Us

(870) 269-5663

1215 W Main St
Mountain View, AR 72560

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great service and very clean facility and vehicles.

ROBERTUS V. 
Rating:
5.0

Nothing the gentlemen I got the Uhaul from was very helpful and kind

Jessie B. 
Rating:
5.0

Keep on giving great service

MALCOLM M. 
Rating:
2.0

The gentleman was very kind but did not explain the conditions of the contact to us about the fuel amounts. We were told that if we replaced the fuel to the amount that we started that was all that was expected. When we received the truck it had a quarter of a tank and we had left it on 3/8 of a tank (more than we started with) we were charged with a 30.00 dollar fee plus 10.00 for putting the gas back to a quarter of a tank.

Bryan O. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Melvin went above and beyond to make my rental experience hassle free. The equipment was exactly what I reserved and needed. I will definitely rent from this U-Haul location again. Thank you, Melvin!

SUSAN D. 
Rating:
5.0

Melvin always takes care of you. He's kind, respectful, and respected! He's always looking out for your best interest and trying to get you the best deals.

Shannon C. 
Rating:
5.0

Extremely friendly. Ease of rental. Good price

Russell D. 
Rating:
5.0

Melvin is very accommodating and a wonderful person!

Jolene B. 
Rating:
5.0

Great customer service.

Sonya S. 
Rating:
5.0

Customer did not leave a comment.

Nick B. 
Rating:
5.0

Customer did not leave a comment.

Russell T. 
Rating:
5.0

All was excellent

Ken H. 
Rating:
4.0

Customer did not leave a comment.

Jere B. 
Rating:
5.0

This place is the best , Melvin provided outstanding customer service

doris R. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
4.0

Customer did not leave a comment.

Jacqueline L. 
Rating:
5.0

Customer did not leave a comment.

Sheray F. 
Rating:
5.0

Customer did not leave a comment.

keitha K. 
Rating:
5.0

Excellent customer service

Michael B. 
Rating:
5.0

Melvin is GREAT to work with. He goes above and beyond to make it happen! Thanks MELVIN!

BOBBY D. 
Rating:
4.0

Suggest key drop off location be established. That way a customer can follow the drop off instructions from the app.

SHAWN C. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

LORI R. 
Rating:
5.0

Great experience there. Will use the again. They were very friendly and easy to work with.

Harold B. 
Rating:
5.0

Customer did not leave a comment.

Keasha C. 
Rating:
5.0

Southwind Storage was such a blessing. Melvin answered all my questions and was happy to give me quotes for different trucks so I could decide what was best for our situation. He always answered my calls and was friendly. I will recommend everyone go to Southwind Storage for a Uhaul.

STEPHANIE C. 
Rating:
5.0

Clean facility and great service. Top notch.

Jeffery G. 
Rating:
5.0

Nothing, everything was excellent

Lloyd W. 
Rating:
4.0

Customer did not leave a comment.

Lloyd Y. 
Rating:
5.0

Customer did not leave a comment.

Linda R. 
Rating:
5.0

I found service and equipment excellent.

pamela P. 
Rating:
4.0

Customer did not leave a comment.

Lloyd Y. 
Rating:
5.0

Top notch. Clean facility and friendly helpful staff.

Jeffery G. 
Rating:
5.0

Nothing needs changing

Michael W. 
Rating:
5.0

The whole experience was great.

JAMES C. 
Rating:
5.0

Gentleman on the phone is helpful and polite

Patti D. 
Rating:
5.0

Things went well like it is. Very friendly, courteous and helpful.

pamela P. 
Rating:
5.0

Customer did not leave a comment.

Keith D. 
Rating:
5.0

Customer did not leave a comment.

Patti D. 
Rating:
5.0

Make sure your trailers don't leak, the whole reason we rented an enclosed trailer was to keep things from getting wet and that didn't happen.

Jackie F. 
Rating:
5.0

Customer did not leave a comment.

Johnny R. 
Rating:
5.0

Customer did not leave a comment.

Heather C. 
Rating:
5.0

Customer did not leave a comment.

greg S. 
Rating:
5.0

Nothing. Service was excellent from start to finish!

David M. 
Rating:
5.0

Very professional.

CHARLES M. 
Rating:
5.0

Customer did not leave a comment.

Jason F. 
Rating:
5.0

Melvin was so nice and considerate and easy to talk with

susan W. 
Rating:
5.0

These folks are on top of it. I've become a regular customer at this place because of my son's racing endeavors. You won't find easier folks to deal with. They'll take good care of you.

Jeffery G. 
Rating:
5.0

This place is great. The facility is clean, orderly, and easily accessible. The staff is courteous, helpful, and professional. I rented a car hauler. U-Haul's car haulers are the best. Way better than any other car hauler I've used. Getting the car buckled down is super easy and very solid. Also, the trailer has a low center of gravity and is very forgiving in tow.

Jeff G. 
Rating:
5.0

Melvin Baker, Manager, was a life saver for us. We had a highly upgraded Audi Q7 that had a tire blow out when hitting a rock near Mountain View on Friday afternoon of Labor Day weekend. Audi Roadside Care arranged to have it towed 3 hrs away to Little Rock but we needed to find our own transportation. We were stranded in Mountain View and there were no rental cars available in a 60+ mile radius so we called U-Haul. Melvin had a 20 Foot Van available and arranged to have me picked up so that I could rent it and return it on Tuesday to a location near the Audi Dealer in Little Rock. Great service, very friendly and the vehicle met our needs for the weekend and getting our vehicle back. Thanks!

GREGORY E. 
Rating:
5.0

Customer did not leave a comment.

randy P. 
Rating:
5.0

Customer did not leave a comment.

Kellee M. 
Rating:
5.0

He really help me out, please tell him Thanks for me.

Mark O. 
Rating:
3.0

Customer did not leave a comment.

Shanna H. 
Rating:
5.0

Customer did not leave a comment.

Sheran G. 
Rating:
5.0

The BEST company to deal with!!!

LIZ K. 
Rating:
5.0

These folks are great. The facility is clean and the staff is friendly and very helpful. Hassle free. I'll definitely be doing business here again.

Jeff G. 
Rating:
3.0

Customer did not leave a comment.

STEVEN M W. 
Rating:
5.0

Customer did not leave a comment.

LIZ K. 
Rating:
5.0

Melvin was very nice and we appreciate his service.

randy P. 
Rating:
5.0

Customer did not leave a comment.

Robert F. 
Rating:
5.0

I was going to purchase boxes but they cost to much. I ended up buying boxes at Lowes for about .60 cents each which was a savings of $1.90 each.

Paul R. 
Rating:
5.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

Service was great.

Steven R. 
Rating:
4.0

Customer did not leave a comment.

Paul B. 
Rating:
4.0

Customer did not leave a comment.

carl W. 
Rating:
4.0

No one was at the location, but they sent the entrance for the drop off in a timely manner.

James D. 
Rating:
1.0

Location was closed at 2:00pm, my return time. If it hadn't been for a storage unit customer, I would not have been able to drop the truck off.

Randy L. 
Rating:
5.0

Customer did not leave a comment.

Karen N. 
Rating:
5.0

Melvin is the man!

John A. 
Rating:
5.0

Nothing

John A. 
Rating:
5.0

Customer did not leave a comment.

Ken B. 
Rating:
5.0

Customer did not leave a comment.

Shawna B. 
Rating:
5.0

I was very satisfied. I can't really think of anything at this time.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

Jesse M. 
Rating:
5.0

Customer did not leave a comment.

janet T. 
Rating:
5.0

Customer did not leave a comment.

RICKEY B. 
Rating:
5.0

Did absolutely everything perfect...cordial and extremely accommodating...thank you!

CAROLE S. 
Rating:
2.0

I dropped off on a Sunday. There was someone there but had little to no concern to my issues with the battery and the trouble I had on the trip to my new location. If this is representative of what U-Haul stands for as customer service, I suggest you step back and re-evaluate what the consumer expects. There was no place to provide feedback at this location. If who ever was not there I had no way to leave feedback on the battery avoiding the next customer experiencing the same as I did

David H. 
Rating:
5.0

Customer did not leave a comment.

Kendall S. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
3.0

Customer did not leave a comment.

joseph D. 
Rating:
4.0

No one was there. Wad told to leAve keys and contract in the vehicle. The man was very nice!

Metzger A. 
Rating:
5.0

The agent was very knowledgeable and helped me in every way he could without being pushy. I would say that every business could use more people like him

David D. 
Rating:
5.0

Went in on a Sunday to rent a trailer, I called the phone number on door and he came right over. He had some trouble with his computer but he went above and beyond to make sure I got a trailer that day. Excellent customer service! I highly recommend!

tiffany G. 
Rating:
5.0

Customer did not leave a comment.

Jean P. 
Rating:
5.0

Great experience. Personnel was very good. Extremely pleased with drop off location.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Brenda D. 
Rating:
5.0

Customer did not leave a comment.

Stephan R. 
Rating:
5.0

Customer did not leave a comment.

LARRY P. 
Rating:
5.0

Customer did not leave a comment.

LARRY P. 
Rating:
5.0

Customer did not leave a comment.

DONALD C. 
Rating:
5.0

Had a wonderful experience great customer service very friendly.

Renee S. 
Rating:
5.0

Customer did not leave a comment.

Troyce B. 
Rating:
5.0

Customer did not leave a comment.

Katherine P. 
Rating:
5.0

Melvin Baker the owner is top shelf material, what a great business owner, I highly recommend this business. He goes out of his way to service his clients.

STEVE S. 
Rating:
4.0

Customer did not leave a comment.

misty H. 
Rating:
5.0

Everything was exactly like it suppose to be on both ends of the trip. ??

dan C. 
No reviews have been submitted for this location.

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