Continue to provide excellent customer service with reasonable/unbeatable pricing. :
LAMISHA G
Customer Reviews for Space Shop Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The lady that helped us with the rental did a great job.
JEFFREY Rencourage online check in. I was in and out in less than 5 minutes. No complaints.
James ZThey didn’t have what I rented available; however, they did give me a bigger truck for the same price. It was a little dirty inside…sticky residue on surfaces. The passenger seatbelt was looped behind the seat and locked. It took my son about 30 minutes to get it undone. The blower on the AC also cuts out quite a bit.
MELANIE HReservation was for 9AM but the facility does not open until 9:30 AM.
Frank TAgents were professional, and friendly and went out of their way to find our desired vehicle. Thanks for making our move easier.
HENRY RThe manager working was amazing. Absolutely amazing…. I would recommend the place just because of her. The truck inside was not clean at all as far as the steering wheel the cupholder door and the door felt like I should’ve lol and use sanitizing wipes before I got in it.
Robert HUhaul needed some maintence on the steering & brakes.
Christy HLocation was fine, clerk very helpful and friendly. "Mobile pick-up" was terrible. I was at the location in rural GA, with barely a bar of reception. Suddenly, the "easy" mobile pickup decided to require a passport, current lease, or two phone contacts from me. Why would I carry around a passport or a lease contract when picking up a truck that I had already checked in for successfully. No warning was given beforehand that any such documents may be required. Support was utterly useless. Looking at you "Crystal". Crystal literally hung up on me while I was trying to find a way to check out the truck I had driven an hour to. Absolute garbage. Avoid U-Haul, any other service can only be better.
Thomas P