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SHARON C | Overall Experience
Customer Reviews for SpacePro Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Stick to what was said. After asking is it cost any more to drop off at another sight, the lady said "no". I was duped. No refund of deposit.
GUADALUPE VI am very pleased over all with my experience. The facilities are modern and clean.
Pedro P | Overall ExperienceLocation did not have knowledgeable staff, nor did they have any of the ancillary equipment that I had PRE-RESERVED. Staff barely knew how to complete the contract in the system and was not helpful in finding other arrangements for the missing equipment
IAN CMy stuff had mouse pop a over & found 3 dead rats. The sad part is the stuff I had there were my kids stuffed animals & toys😒
Jessica A | Overall ExperienceRight rear tire monitor turned on shortly after departure.
Hidalgo CGreat location. Friendly staff woman, whom helped us attach the trailer correctly!
Rebecca FThe service was great and the instructions to pick up was simple but the front seat had left over flower seeds thrown but I made sure to put that down on the instructions when picking it up.
Melissa CAMAZING SERVICE.. I HIGHLY RECOMMEND SPACE PRO. THANK YOU FOR EVERYTHING. 🙏
Roberto G | Overall ExperienceExcellent service provided by the owner. Owner was courteous and expedient. I am definitely a returning customer.
Abiud JI decided to go with another facility because when I showed up the facility was already closed and it wasn’t even past the posted closing time. Very inconvenient.
Kelia L | ReservationMake sure that you're trucks are fully maintained and ready for the next customer so they won't have to go through a hot sweaty trip that should have taken us 16 hours but, instead took us 26 hours
Elma DN/A
jesus vkeep doing what is working for this location. great owner and staff.
Ricardo GFirst time ever renting a car dolly, everything went well as expected. Thank you Amber for making my car dolly rental quick and easy.
Maria GThe process was very simple and fast. The attendant very kind and nice. Thank you. I will be back anytime I need your service again
JOSE EMy experience has been that they add insurance on the contract even if you tell them you dont want it knowing that they wont see you again. I probably wont ever rent from UHaul again for this reason. Even the dealer at this location admitted that. He specifically told me he does not like UHaul for unethical billing practices.
OMAR RThe young lady here was super helpful and sympathetic to our situation. She immediately filed for us to get our refund and all went well. I will continue to use Uhaul in the future.
NORMA ANothing. Everything was fast and easy.
Rene VEverything was perfect. And the salesgirl amber was a delight.very helpful and very knowledgeable.good experience
JOEL LWell for one by not having the pick up trying to screw me of 100$ when i went online after my inital encounter with the pick up location. Then sending out a trailer with a broken passenger tail light ( blinker and brake light)
Timothy GNothing. Yall did excellent.
Cassandra JThe young lady took 1.5 hours to get me check out. The man lie said I had to pick up the 15 ft truck there now on Fri when I had sch on Saturday. I will never again rent from uhaul
Henry RVery polite and excellent customer service very knowledge and Great advisor. Thank Renee Gomez
Deborah RThank you for the welcoming atmosphere of arriving into a new town. Excellent customer service, clean & friendly.
Solomon SN/A
Thelma U