It was a great experience
KYLE C
Customer Reviews for Sparkies Garage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Service was great ! My question is why do these trailer have no Jack on them ??
STEPHEN MThey were very helpful. Polite and easily able to reach. 2nd time using this location and would highly recommend them if you are needing rental. Thank you.
LEANN Every nice people and very helpful iwould recommend this place to all my friends and family
Russell LThe owner of Sparky's Garage was polite and very helpful. I would recommend my friends this location
SUSAN BThe people there was very helperful and kind I like my visit there and wish everyone would go there for move and auto needs
CONSTANTINO PI lived in Lafayette Indiana and there was a location 3 minutes from my house but I had to drive 40 minutes to Attica Indiana. If I were to recommend a location I would recommend the closer one.
AUSTIN HVery conshensious.!
WILLIAM CNOT the locations fault as they had just recieved the equipment that morning, but a tire strap broke forcing me to buy straps to get home. It didn't appear abraided, probably just dry rot due to age. There were also few good tie down locations for using my own straps to secure the towed vehicle. More frequent maintenance and better positioned tie downs would be beneficial to avoiding customer inconvenience.
Bryan WThey friendly and very helpful and help doing everything nice people good people and rhe lady was very nice and help out with everything come to Sparkies Garage / Uhual
DENNIS DThe Personnel here were wonderful they fixed the previous U-Haul locations mistakes for me so that I could do another run the location looked a little well used but again the people there were wonderful
CARRI CThe guy & lady was very nice & helpful. It was me & my sister to pickup a trailer to drive back to New Orleans. Once we got there the Guy hooked it up to the uhaul, as he was finishing up it began to rain. I went inside to do my paperwork wow it was raining but not so hard. Once we gotten done hegave me the instructions on how to hook the car up. I asked him are me & myself has to do it he said yes. As I was going out to the truck it began to pour down. The guy came out to guide me on the trailer but the rain did not stop. He said let's wait a minute for it to lack up he went in the build me & my sister got in the truck. We waited for about 20 minutes, once it slowed down he came out dress in his rain gear to help us. He guide me up there & began to hookup everything all in the rain wow my sister & the lady try to hold the umbrella over him. But he was more worried about us getting the car hooked up correctly wow he was getting rained on. That was a sweet thing for them to do. They could have close they doors and left us the figure it out ourselves. So for thst we was truly appreciated fir that.
NICOLE PStaff was very unhelpful. Cab of truck was dirty, and there were papers in the box of the truck.
ALAN AConvenient location, good service.
MICHAEL PNone
Brian PThe trailer came off the ball and slammed into my jeep. The coupler failed and the chain brake did not activate. Damaged my bumper chain rings. However, Bobby at Sparkies is looking into making sure this doesn’t happen to someone else in the future. But now I have to replace my bumper. Like I said very nice people and he is currently working on resolution I believe.
Scott BVery nice experience. Sparky accommodated me with good service(even when I changed the pick-up date),provided me with a good vehicle with which I had no trouble with at all. I would recommend using his business.
Todd HNothing for this place.
Tony DThough I don’t think I should have had to pay for an extra day because of the DOT ground stop due to the snowstorm…they were VERY nice.
Guy Kreally good people and help you out will be glad to send people there
scott mPlease let customer know exactly where you're located
sandra mUsed this location in Attica to move my things and they were great! They had exactly what we needed, explaining everything so we understood where to drop off and were even willing to be flexible on the time we needed for drop off. They were extremely professional and very nice and easy to deal with. They even took the time out to make sure all checks were done properly to ensure safety on the road. I would highly recommend this location!
Kortney DNice people good truck clean very friendly people very helpful will be going back to them
jimmy mSmooth check in/check out. Were very accomodating when I had an unaticipated change in schedule.
Bryan WVery friendly and paid close attention to details making sure everything was hooked up safety
Jason MNobody likes moving but having something local to ease the pain is a plus👍
Andrew CIt was great the staff worked very hard to make sure my travels were safe
sarah hWe were extremely satisfied!
james WI was charged more then double what the website quoted when I made my reservation. The checkin process was very difficult, the links sent for recording my drivers license would not work and the reservation would not process without that.
Bryan Wvery friendly and polite ppl i would definitely recommend them to all my family and friends. they have my business always . thank you
cassie svery friendly highly recommended
kathy lHe was a very helpful and good person enjoyed tall to him
daniel sThere was a change in the drop off location from the original and a notification would have been helpful in planning and timing. Overall I am very satisfied with the process service and truck. I don’t hesitate to recommend U Haul.
Darlene M