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MAKESHA F
Customer Reviews for Spatterson Enterprises LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was confusion on the booking which only gave me a 2 day option which I didn’t need so I asked if it was possible to be reimbursed for the time not used(I picked up around 2pm and dropped off at the return location around 10am the next morning). I was told yes that it shouldn’t be a problem and that a note was left on the reservation regarding this. Now I’m told one way pick ups are a flat rate with no reimbursement for time not used, I would never have set this up and paid what I did if that was made clear. Everyone has been extremely friendly but doesn’t change the misinformation.
KORY MNa
DEDAN JROOSEVELT WAS VERY NICE!!
BILLY SHe accommodated me to get an early pickup and made sure my price was right. He was quick and friendly as well
MARIO MNice local place, guy helped me back it up and disconnect. He was very nice and helpful! I’m really glad it was outside of the busy area and it had so much room to maneuver.
AUSTIN CGreat customer service
DAVID SVery easy drop off and check in. Efficient. ,
John CEverything went as I expected. Friendly, professional staff.
MARK RGive the price at the time of reservation and in the confirmation email . I got a sticker shock when I went to uplift the trailer and I requested Spatterson to check drop off to an alternate location to decrease the price by over $150 .
RANDY HThis was a very smooth transaction. Location personnel were extremely knowledgeable and competent. I would highly recommend this dealer.
KYLA KNice and friendly.
SHELDRICK P