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GERARD L
Customer Reviews for Speed Trix
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing, everything was perfect.
GEORGES SGreat service! Can't wait for my next location!
GUILLAUME LEverything went really well !!
Robert TExcellent service. Personnel accueillant, sympathique et très aidant. Bravo!
SIMON DI rented at this location and would have preferred to drop the trailer off at hawkesbury location once I was done, this would have brought my invoice up from 73$ to 173$ should i have done this. Not a fault of the location itself but the uhaul rental system. This was annoying and unfortunate at this was an extra hour and a half waste of time for me to do so.
STEVE CFacturation polaire, demande de renseignements non répondu
Daniel LTrès mauvais retour. Mauvaise expérience avec ce U-haul.
JULIE GStaff went above and beyond, very polite, professional and courteous. Definitely recommend renting from this location.
SAMI BYou call 1 day before to tell me I have to drive 40 km for my truck = 80 km before moving. I put gaz for my 30 km that I really use and you charge me 50$ of gaz.
GUSTAN BBon service
SERGE CNo need for change. Everything was good!
GEORGES SThe group of people I felt with were fantastic Efficient and polite. Made me feel very welcome.
ADRIENNE FJe suis recu par une demoiselle polie, gentille, que de bon mots. Tres bien recu, je retourne volontiers.
YVES LRien/nothing. All good. Parfait.
SIMON DRate per mile is pricey
benoit lTrès bon service
Daniel RThis is my 5th uhaul rental and this location by FAR is the best. Very polite personal, smiling and kind. No pressure into taking extras, no hidden fees. Also I didn't realize this was also a motorcycle shop. I'll definitely visit them again for parts/accessories.
Maurice RIf they rent from speed trix nothing they are super people to deal with!
Earl MMelanie was very accommodating and helpful.
Alison PSuper gentil
BENOIT JStaff made experience pleasant and effortless. Great to have local service without having to go to larger towns. Merci!
Sebastien FExcellent service sur toute la ligne
Claude VExcellent and beyond. Melanie amazing person
Laurentiu MExcellent service , ont ce revois au mois de Mai.
will mI was written that the office should be open, Finally no. Someone on the side took our keys - no proof that he is working there... The application was not running again, impossible to make the return on it.
Elodie LRien. Tout est parfait. C est ma meilleure expérience avec U-Haul, depuis que cet établissement s`en occupe.
SERGE GThe lady at the counter made arrangements to have me dropped off at my next location - talk about a service above and beyond! THANK YOU!
Mathieu BLe service est impeccable. Le camion fonctionnait très bien. La section arrière de la fourgonnette dessous le tapis de caoutchouc était pas propre. Avait juste besoin d’un cou de balais que l’ancien locataire n’avait probablement pas fait.
Claude CSuper et merci beaucoup pour votre cordialité, Melanie -jy
Jean-Yves TExcellent service
gaetan lPerfect as or is
GAETAN Hbon service courtois et rapide
mario dTrès bon service et bonne équipement tout était super bien
Gerard BThanks a lot.
Fabrice wPour ma part tout a été parfait
Claude VI don't see much to improve as the U-Haul service at Speed Trix location was above my expectation.
Georges SI was in touch with Melanie about renting the uhaul. I told her I needed the truck a 8am. She phone ne me asking for I'd. I told her for some reason I cannot upload my I'd on the site. She told me to try again and that she will call back if it didn't work. No problem. But no call and since I was getting things prepared for the move, I could call myself. Tried to come get the truck at 8 as agreed and found out they are not open until 10. Ok again not a problem but it did put me 2 hours behind schedule when we have people taking over the house we were leaving. At 10 I finally get the truck but it has no gas in it. I was given a discount which was nice,I took a photo of the needle on the guage to show that it was lower than what they recorded on the inspection, not a big issue but I almost didn't make it to our house. I did go over the kms, as we had to do more loads than expected, I brought the truck back on time, and put in more gas than what I left with. Slightly over a quarter. I look at my bill and it's almost $100 more than what I paid at pick up due to mileage. Honestly I think it's a bit much for the mileage concidering how I stated I needed a different way to give the Id information and didn't have the option prior to picking up the truck, the fact that the truck was almost empty on gas, and that I filled it more than what I was left with so that the next customer isnt rushed to get gas when they need to get their move going. I would have liked to go over the invoice when I dropped off, but the gentleman wasn't able to I guess. Not sure if use this location again but we will see.
Michael BExcellent service !
René PWaiting for a reply from speedtrix, a charge was added for 222.00 on my credit card when i did only below 100km more, not sûrement why, If it would not be of this extra charge, it went excellent. Expecting to be fixed.
francois lYou’ will Nevers get best-services sommes were elses! The best-seller Customer service! Thanks alls. Rockysyl 😁
Sylvain HI wouldn’t recommend a u haul at all, its cost me 400$ for a day with the gaz when i thought it was going to cost 200 $ max. Movers would have been beter. We should have to paye the millage and the gaz its ridiculous
Britany MGreat services
Paul RSo easy! Excellent trailer.
Ken Sunfortunately money is very important to you, that is the impression left by the suggestions at each stage of a rental. If I want boxes I ask, blankets I ask, plastic wrap I ask….
Francis PDropped off at night, so not much to say.
Mira KVery friendly and good communication.
Scott PVery good service A 1
jeanclaued s