You guys took all my money and overcharged me
Shanita M
Customer Reviews for Speedway Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The guy we talked to was excellent. He was professional and quick with checking out the truck and getting us on our way. The location was a little hard to find.
GREGORY DEverything was professional in order
KATTIE TFirst of all, the address is not correct. I wouldn't recommend because apparently my rental was not checked in properly. I got a phone call from a representative that said I had not returned the rental. She was very rude. Then she said I should have dropped it off at the Old Hickory location. Well, I didn't pick it up there so why return it there? I want the location pick up to know it is returned. Then I got another call the next day saying the rental wasn't returned. Some how the problem was fixed and I told them about the address as well. They had charged me for an out of town fee. I had returned the item before 5pm. I picked it up at 9:23.
Billy MMy appointment was at 1pm, no one was there to give me the trailer until 1:45 pm.
RONNIE F