Customer did not leave a comment.
Michael R
Customer Reviews for Speedy Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The guy who I rented the Uhaul from “Shameel” if I’m not mistaken. He is great at what he does! He was working the register and getting customers in and out the store left and right . Thank you for your services.
SHAWANDA PI don't want to wait in a long line to provide reservation information I already submitted online. They should have that U-Haul app that allows you to confirm and unlock the rented truck from the phone so we can be on our way!
Shanetra JThe guy that rented the U-Haul was patient and very helpful. Thanks
Marteka KThey didn’t have the particular vehicle I reserved online and they didn’t accommodate for the inconvenience
SIRLKIES MGood
RAVITEJA NTruck has exhaust leak and steering needs repair. Could not keep in lane.
CHRISTOPHER WExcellent!!! A profound blessing!!! Thank you to owner and staff
EDITH LThe truck smelled like weed and was very dirty. Then when I returned I paid for gas to bring the car back to where it was. They charged me another 10.80 for gas saying it’s lower than when I returned. They refused to come see the truck with me and just said “leave you’re good” and then added this charge after I left.
ROBERT GCustomer service could use some help
DONNA BYou dropped my online reservation! Upon discovering this I was able to survive my Saturday move but 2 hours later that I had wanted!!! When I got to the location to pick up the truck, guess what?’!?! I was sent to another location to get my truck !! They were out of equipment !!❣️😬😤
KAREN AI reserved a dolly and blankets but when I picked the truck up I was told that they didn’t have. The location charged me for the items that they didn’t have and I realize that only when I was back at home.
LUIZ-PHELIPE DAC stopped working and engine light indicator said transmission issue
Michael MThe ac no working!
francusco cCalled me three days prior to my appointment to change locations which was ok. Day of appointment I went to the “new” location and they didn’t have either of my two truck rentals. They then informed me that there was no pickup trucks available and they were going to cancel that reservation. They then sent me to a different location, which I did not get to pick, and it was in a very unsafe part of town! This location was a gas station where they were very dismissive and uninformative.
Mackenzie SThey are kind and friendly I rather go here than to one of the regular locations the gentleman that works on the evening shift is a great guy my 3rd time using this U-Haul service and I highly recommend them
DELOISE gI will NEVER EVER use U-Haul again. I was swapped to this location from the one I selected and was confirmed for at the last minute. The convenience store was not able to assist in any way. I did not get the dolly or hand truck as ordered. Communication was a major issue. Horrible experience that I protect myself from in the future by never making the mistake of using U-Haul. Don’t want a callback. Don’t want to speak to anyone.
David GWe were on hold for twenty minutes at a time when a simple one word answer would have sufficed. Also hate the everything done on a reservation app
william mI was charged for moving supplies, dolly, and additional time. I asked the guy for a receipt and he kept telling me he would email me. They never let me see anything. When I originally ordered the van, I did it through the U-Haul location, however uhaual located a can for me at a satellite location. There were no moving supplies at that location and I never requested a dolly.
Edrecka D