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SANDRA C
Customer Reviews for Speedy Hospitality LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easiest location on the Beach. Staff helpful. A real office with coffee. Great place to rent a UHaul
MICHAEL MPickup and drop off were relatively quick and easy. The website makes it easy to get the documents together to protect both parties.
DAVID LAkalia Grant-Bell was extremely professional and was a pleasure to work with.
James WNo one answered the phone nor was there during business hours for drop off assistance.
Rudolph SIt was an after hours drop off location
Wayne BDrop off location (Joan Ave) did not have anyone on site for return, and I returned it a day early, on Friday, during normal working hours. So, they probably did not receive in as early return, therefore I more than likely did not get credited for returning early. With that said, I had no way to validate that vehicle was returned with more fuel than received.
gregory gKeep up the good work!
ANTHONY CNever ever ever go here!! Employee was over an hour late getting me for my slotted time and did not know anything in computer. Was literally on FaceTime with her manager walking her through the steps. So rude too!!!
Ayden RWe did an after hour drop off so we didn’t interact with anyone, but the lady on the phone was very helpful and told us exactly where to drop off trailer, along with pictures.
MATTHEW OI didn’t catch the lady’s name, but she was super nice and friendly.
GREGORY HI didn’t ask for the “protection plan” of $15…but it appears that I was charged for it!
Jeffrey FArrived an hour before their posted closing time and they were already closed.
PARLON SI was told to take my trailer there also, but when I arrived I was charged extra because the location doesn’t accept trailers.
JASON TLocation was dirty and so was the truck. They wanted to charge me 100.00 deposit. For using fit card.
susan LAkalia Grant--from Speedy Hospitality--Panama City Beach Florida provided excellent customer service. The service representative that replaced a blown tire was excellent. Did not get his name.
PETER VExcellent customer service!!!!
Summer WVery friendly reservation clerk, had a different very nice young lady when we picked up and returned the truck.
Gloria HEnsure if you say pick up at 8am they need to open at 8am not 8:35am. But the attendant was super nice and helpful.
RANDALL BExcellent customer service. Truck was clean and ready to go when we went to pick it up.
Sue MSome problems getting equipment connected due to uneven parking space for equip
LEE RMore then helpful
Bryan AJust quick and easy. People very nice and helpful
timothy cLocation was dirt/mud and unpaved so I’d say it would be considered below average. Otherwise great, quick delivery process, friendly helpful staff.
Mike CI've used uhaul in other places but this was the best. Ma afer was vreat
Richard HThe location and equipment were great! However I was unable to open the doors of my midsize sedan while on the auto transport, which led to frustration when I had to load and unload my car off of it.
Matthew MAkaila (hoping I spelled her name correctly) was incredibly kind and helpful!
elias S