They charged $144 extra just for a little extra miles and gas
CRYSTAL D
Customer Reviews for Spin Cycle Wash N Dry
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service was great. Vehicle was clean and well maintained just had one issue with my latch not closing. Over all I would recommend to a friend and return to the U-Haul location in the future due to fast, respectful service and clean vehicle
Rebecca NI could not seem to process the return online. I submitted the picture of the odometer and processed payment on the extra miles I drove, but the online app got stuck on submitting pictures of the outside truck. It was dark and not in a safe area. I haven’t yet received a confirmation email that I returned the truck at 8:02 tonight. The woman working there was polite and helpful, but the online system to return was not working.
LISA LDropped off after hours and no drop slot or box. Called customer service and no where able to drop so had to wait till open business hours.
Brandon G