I am use to the more traditional in person customer service . I was unaware that the pick up process was going to be app based. However I was able to use the app successfully, I just wish the requirements had been communicate more clearly.
Desmond K
Customer Reviews for Split Stop
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It’s a fricken BP Gas Station with no big U-Haul sign. It felt strange leaving UHaul there and handing the key to the convenience store cashier who didn’t speak good English. He don’t even know what to do with key. You guys need to have a standard for these mom and pop locations to follow…
MICHAEL S