Customer Reviews for Spring Garden Self Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Spring Garden Self Storage LLC

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Michael J.
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Customer did not leave a comment.

Vishnu R.
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Customer did not leave a comment.

Mary D.
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Great customer service! A pleasure to deal with. Keep up the good work.

Keith S.
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Customer did not leave a comment.

Lyndsey B.
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Davina J.
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Paul M.
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Tim B.
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I dropped off a trailer after hours, so no interaction with staff.

LORD E.
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Get your logistics fixed. I get a text to take the trailer to one place then get a call from another place asking me were the trailer was even though I already dropped it off to the address uhaul texted to me. It also explains why I got a wrong destination charge back in May for a truck rental. Fix your internal communications and logistics before it becomes a legal issue.

RENE A.
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Customer did not leave a comment.

Asaunti B.
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Get a new customer service representative that isn't racist like Yvonne . Very very rude . Wouldn't rent from this location anymore fields manager or whatever manager I spoke with was very knowledgeable and a lot more understanding and professional than Yvonne bad person to have rep your company.

Deborah F.
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Everything was great would definitely use you again

Jeffrey S.
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Provide a pick up time frame (example 12-4) instead a specific time. I could have picked up my truck earlier which would have allowed the clerk to leave earlier.

Paul J.
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I had a 10 ft truck on order for over 30 days. when I arrived they did not have one available. I received a 17 ft one instead. I was given the same price as the 10 ft. it was just way more truck than I needed.

michael S.
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Customer did not leave a comment.

Craig G.
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Customer did not leave a comment.

MARILYN T.
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Yvonne is easy to work with and totally on top of things. Equipment always in good condition unlike some UH locations.

Kay M.
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Customer did not leave a comment.

Jack W.
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would not accept my trailer although this was the drop off site. would not even go onto the computer to check my contract at my request. Had to go Orange City to the main office and was met by Mr Garcia who was professional and exceptional in helping me. U-haul has always been my go to for moving but Spring Garden Self Storage doesn't need to be in the business!

Doug D.
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Customer did not leave a comment.

Sarah M.
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The inside office area is cramped, boxes on the floors, cluttered papers all over the counter. Made me feel like they had no idea what was going on and were very unorganized. My rental pickup truck had roaches in it, I took pictures for record.

Brian H.
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I took too long to use the app to get truck and it again when I returned it.

Marvin D.
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Customer did not leave a comment.

Vincent D.
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Extremely clean and well organized. my 2nd time renting here. Would definitely recommend ad use again.

Jamie U.
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Customer did not leave a comment.

Johnny C.
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No comment.

Carolann A.
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Customer did not leave a comment.

Mara S.
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Customer did not leave a comment.

Wendy G.
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Customer did not leave a comment.

Amber K.
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William F.
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Customer did not leave a comment.

Vincent D.
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Customer did not leave a comment.

kaitlin H.
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Excellent and prompt service at pick up. Received a call the day after drop off reviewing my final bill which was very helpful. Great place to rent from!

Andrew A.
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Great friendly service!

Kenneth L.
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Customer did not leave a comment.

Stephan T.
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Continue to provide customer service with a spirit of excellence.

Jonathan G.
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Everything was great!

Scott H.
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Truck needs tune up. Ramp is not length advertised, very steep, caused excessive muscle strain

Annette M.
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They were awesome very clean truck.

Brian G.
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Customer did not leave a comment.

GAETANO F.
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Customer did not leave a comment.

jeffery B.
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Customer did not leave a comment.

Raul M.
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Rude customer service from the owner

wilfredo M.
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Is ok

jaminette F.
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Customer did not leave a comment.

Lee A.
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Customer did not leave a comment.

Sharon K.
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terry C.
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Courtney C.
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Elizabeth W.
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James W.
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Trailer was clean inside but the trailer is very old

Larry B.
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Customer did not leave a comment.

Sheila P.
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Customer did not leave a comment.

Patricia D.
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Customer did not leave a comment.

George T.
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Customer did not leave a comment.

MARTIN G.
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Excellent service. No issues. Thank you!

STEPHEN I.
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Customer did not leave a comment.

Joseph D.
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Customer did not leave a comment.

norman B.
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The truck was filthy outside and all four overhead corner caps (on the roof) were dented and/or broken. The clerk would not fill out a damage sheet because she said she had photos of the damage. However, she could not find the photos! When I demanded that she make a note on our contract about the damage, she got an attitude, like we were really being a pain in the butt. She also insisted that she had to physically run our credit card, even though it was properly recorded in our online account. This is why we do not want to rent from anyone except your large U-Haul centers!! On the positive side, she did give us extra mileage to accommodate the distance between the pickup and drop-off locations, and our home locations on both ends. I sincerely hope my credit card does not end up being run several times, and I REALLY hope no one tries to charge us for the overhead damage that she refused to properly document.

Christine P.
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Both employees were very professional and friendly. I will rent from this location again!

ROBERT A.
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Customer did not leave a comment.

Marilyn T.
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Service was exemplary. Thanks for all the help. Trailer was in nice condition.

Delaney S.
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Customer did not leave a comment.

stephen P.
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Outstanding customer service. Very helpful. Best place to rent a uhaul in Volusia county!

Christopher O.
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Customer did not leave a comment.

robert R.
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the steering was not in good condition on the vehicle

Tane'qua G.
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Customer did not leave a comment.

Angela H.
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Customer did not leave a comment.

mustafa A.
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Am sorry for the misunderstanding I want to different location by mistake and the office on spring garden is perfect and well managed

Kenneth V.
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Since the equipment is separate from the office, I suggest that your online reservation system discloses that.

Earl S.
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Customer did not leave a comment.

Jessica R.
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Customer did not leave a comment.

Gail P.
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Ocar R.
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Sandy S.
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Simon P.
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Angela V.
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Scott J.
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Roseta H.
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John P.
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B more considerated

Linda S.
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Best u haul place in Deland

Jose B.
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I was trying to upload my ID on the app but it didn't do it. Can you please fix the problem, thank you....

Eugene G.
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Customer did not leave a comment.

Melanie H.
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Great customer service at Spring Garden Self Storage. The truck was in excellent condition. The rental transaction smooth and easy. Thank you.

Sarah B.
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I cant tell you how wonderful this experience was!!! Yvonne made it soo easy and not stressful for me. It was a last minute rental and she made it super easy for me. Another location was suppose to help me and I'm still waiting for a call but after 20 min and I didn't hear from anyone I called Spring Garden Storage and she knew Exactly what I needed. I will be back and recommend them for sure! They will be who I call for my next move.

gabriel M.
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Need follow up the conditions on the trucks in my experience my truck stinks very bad !!! Not a great experience!!! Need improvement.

Gregory G.
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Equipment kept in a large area. Makes it easy to maneuver in and out. Easy drop-off. It took a little longer than usual to pick-up because U-Haul network was acting slow. Not the fault of the location. She did her best to expedite. Would definitely rent from this location again!

James A.
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Great team at this location.

Dan O.
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Customer did not leave a comment.

Kaley G.
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Customer did not leave a comment.

Sharon S.
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Customer did not leave a comment.

Clay T.
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Customer did not leave a comment.

Karen G.
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Customer did not leave a comment.

Seth B.
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The U-Haul truck that we rented was very clean, however the cargo area leaked.

Shirley B. | Reservation |
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I am not putting items in storage. This reservation was cancelled S. Burke

Anthony B.
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Claudia was great to work with.

Brandon S.
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They finally fixed the problem that the last two U-Haul involved in the situation couldn't

Carlene N.
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Customer did not leave a comment.

Gerald G.
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Customer did not leave a comment.

Emma G. | Reservation |
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Front desk staff is awesome. greeted us with a friendly smile.

Stephanie J.
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Yvonne and Claudia were very nice and went out of their way to help us with our situation. Its people like that that would bring me back again and again

Brenda L.
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Nothing

Florencio R. | Reservation |
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Great customer service

Iris M. | Reservation |
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I decided to move closer and did not need the facility. They were prompt in answering questions about the unit.

Dean R. | Reservation |
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Great customer service! Made me feel welcomed and important. Loved the experience

BREANNA D. | Reservation |
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Had no issues

Jose A. | Reservation |
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Everything was very easy

Roseta H. | Overall Experience |
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Everything was excellent except the hours. I like the 24 hrs access because of my job. But great everything else.

ARTECIA G. | Overall Experience |
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The storage unit was nice always monitored and they have moving trucks very convenient. Stored there for two years great customer service!

Jason M. | Overall Experience |
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Great storage facility with plenty of space In the hallways and where you drive at. Easy access!

William R. | Reservation |
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Called facility and cancelled reservation due to change in plans.

Jennifer T. | Overall Experience |
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I Loved my time with Spring Garden. Yvonne and her staff were always polite, helpful and courteous. I will always stop in and say Hello whenever I am back in Florida. Thank you for everything ❤

Tiffany T. | Reservation |
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Do not utilize Uhaul storage reservation for this location. Location does not accept reservations and is on a first come first serve basis. Why is this an option if it isn't available to reserve?

Julie H. | Overall Experience |
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Great place!

Glenn M. | Reservation |
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It is a typical storage unit. It is good that I can drive up to it and load/unload.

HAYDEN E. | Overall Experience |
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Met my needs well, helpful, friendly staff.

Jessica K. | Reservation |
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Friendly people and good for the price.

Michael M. | Reservation |
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Fine.

ARNOLD M. | First Impressions |
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Facility very clean. Wait to get assistance longer than expected. Need more help. Person was very helpful and attentive once able to assist us.

ZOE M. | First Impressions |
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Great customer service! Clean, secure, and convenient.

DENEAN M. | First Impressions |
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Manager was very friendly and helpful. Facility is clean and easy to access

KEVIN S. | First Impressions |
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The unit was ready for me right away as promised. The paperwork was easy and I had no issues. The facility is clean the condition of my unit was as expected.

KAITLIN J. | First Impressions |
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Very clean and the staff is very friendly

No reviews have been submitted for this location.

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