The lady who working there has no knowledge how to book uhaul. I went there for a U-Haul rental and there was a lady wearing a hijab, she don’t even know how to do that and at the end she asked me that did i need a coverage for that and i denied but next day when i went there to return the truck she added the coverage and misbehaving that you are the one who told me to that. Worst customer service ever.
SEHAJPREET S
Customer Reviews for Spunkys Convenience Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The windshield was dirty with bugs (had not been cleaned ) specifically requested to put the receipt in my mom’s name as she was the one moving and paying for it, was told that the U-Haul system wouldn’t allow for it but special notes were added. Receipt was not put in my mobs name as requested at the other side when dropping off as the U-Haul system was experiencing a glitch but was reassured I would receive an updated receipt showing in the name of Linda Janzen which never happened.
MICHELLE KI ordered U-Haul for park street as it’s closest to my address then was told I pick was actually on university park. I was told you could drop off the U-Haul at any U-Haul locations. We went to the location on Heese and was told we had to drop off where we picked up. When we went to the location where we picked up they said we didn’t have to drop off at the same location. Personaliy this was not a smooth experience and will probably look into other options when moving as I was clearly charged a lot more for the extra km travelled that was not needed.
JENNIFER LEvery thing was good .
SOLOMON N