Customer Reviews for Spurlock Ent

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Spurlock Ent

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PAM S.
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Anthony is exceptional in every way. He was flexible and accommodating to our schedule. And, he did so with a smile and a great attitude. Owner/ Manager: You certainly have a Keeper! I will take all my Uhaul needs to the Farabee store because of Anthony! Thank you so very much and may God Bless

AMY C.
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I always use Spurlocks for my uhaul needs. Wouldn't use anyone else.

Mike S.
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Customer did not leave a comment.

Brian S.
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Great people to work with.

Monica S.
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Customer did not leave a comment.

levi H.
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Second time renting and third or fourth time in with questions. The two guys I have dealt with and always seem to be there are A++++++++++ customer service. Helped me in anyway they could and just awesome to deal with!! U need a uhaul go here top notch!

levi H.
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Can't say enough been in a few times the guys there are the best to deal with so helpful and caring

AARON F.
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Everything was great

Deboroh D.
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Customer did not leave a comment.

Jeremy S.
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Perfect experience. I wish they had an actual uhaul sign outside. It says something else on the windows and I wasn't sure I was in the right spot until I looked to make sure the uhaul office wasn't in another spot.

candice L.
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Jeff and Anthony are seriously the best ! They are so professional and understanding. My mom and I just had to rent a uhaul with them way more often than planned and I wouldn't want to give service to anyone but this place. We will continue to use this location and brag about how great it is! Thank you so much !

PAM S.
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Sorry.. do not remember the young man's name but he & his wife & new born met there on a Sunday at 8 a. He was very polite and through in assisting me. He made sure I had the right ball & hitch and even left me a jack so that it was easier for me when I returned the trailer. I wish more young people had this sort of work ethic. An overall excellent experience.

MIKE E.
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TRUCK I USED HAD NO POWER STEERING IN REVERSE AND WHEN U HIT THE GAS FROM A STOP THE TRUCK SPIT AND SPUDDERED

david H.
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Staff was awesome, informative and friendly

DEANI H.
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Friendly, quick and prepared

jessica C.
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The guy that helped us was great

Debra F.
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Customer did not leave a comment.

candice L.
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Everything was great the trucks just need maintenance but Anthony already said they were scheduled to be maintenanced a few days after I rented one so I think I just came when they were due for routine check ups and tune ups! Great service from Jeff and Anthony we will definitely always come here they are polite, friendly , and professional!

matthew C.
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VIRGIL H.
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VINCENT O.
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tena G.
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The agent was awesome, very nice and quick with check in.

Matt H.
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Employee at the pickup desk was very friendly.

JESSICA W.
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James H.
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Tina Z.
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TINA S.
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Edwin G.
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Elizabeth R.
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Steve W.
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Pick up was super efficient and professional. :)

amanda G.
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Carole G.
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HEIDI W.
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Excellent customer service. Best we have ever used

Tiffany H.
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This is just a truck rental location. There is not a storage unit at this location I don't believe. Overall, great customer service.

Melissa W.
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I requested a 17' got 2 confirmations one a 17' one a 20' and when I picked it up it was a 15' It was not big enough and I had no time to deal with finding out what happened. We had to make additional trips with our own vehicles because I was not paying for more miles or gas.

joseph B.
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nothing

shatoriana O.
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David A.
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Danielle C.
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Ross K.
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Charles I.
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Robert G.
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Angela S.
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Marcelina R.
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James K.
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This was our 2nd time using this location. Super friendly, helpful customer service. If we need to rent a truck in the future they will be our #1 choice.

David P.
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Super efficient check in and out - very professional and easy to work with - best U-Haul experience to date!!! Thx dp

david D.
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Customer did not leave a comment.

Gavin R.
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TIFFANY W.
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Jinug L.
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Mike H.
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Everyone was excellent to work with and really helped us out!

Brad S.
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SARA P.
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Not rob your customers.

Steve M.
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I originally had an equipment reservation at another location. I was notified that the truck I reserved was not available (less than 48 hours until pickup). Customer service was absolutely horrible. Fortunately the staff at Spurlock Ent. saved the day. Clearly UHaul does not know the definition of “reservation.” I was told, “... you can make a reservation anywhere, but we cannot give you equipment we don't have.”

carol P.
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Customer service was good. Vehicle was not exactly clean, but this was a very busy move-out week. Concern about the sound of the brakes, but no problem stopping - just noisy. No selection available, but we were grateful to get anything for our move!

MOLLY B.
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Loved the staff and the store was super sweet! Easy to rent and return!

LEROY G.
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Spur locks are great. I will never use another location.

Brian D.
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Customer did not leave a comment.

Melissa B.
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lori D.
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Friendly staff!

james K.
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Customer did not leave a comment.

Peter K.
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I was very disappointed that my reservation was not available, and we were forced to scramble to find an alternative. Jeff and the other gentleman at the store were very accommodating, and eventually I was able to use a damaged vehicle to make the move. However, I would have expected something from Uhaul for having to go through the ordeal in the first place. My reservation was not ready!

Jerry S.
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Was in on Saturday July 11th morning. The gentleman that assisted me with hookup and documentation did an excellent job of explaining information and his customer service was excellent!

Josh J.
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Pick up in the store was very simple and drop off after hours was well explained. Truck ran great and didn't cause any issues.

Jordan K.
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Great customer service. Very helpful

wayne W.
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Great customer service. Quick in and out. Well managed.

John W.
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Customer did not leave a comment.

brittany W.
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Greg S.
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Very nice people. Only problem when he told me I was expected back at 4, he didn't say they would be closed so I just left trailer in yard.

José luis M.
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Saldiray S.
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Bill P.
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I appreciate that the staff is always willing to work with me when I need a trailer. They are great!

james F.
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At this time I can't think anything.

C G.
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I've used uhaul several times always a good experience

JACQUELINE H.
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Very efficient, professional and friendly.

WILLIAM DENNIS M.
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If you don't have the equipment at the location don't let people reserved it . I dissatisfy with uhaul not your people.

Brian D.
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The drop off location was in an industrial park but it was well lit for after hours drop off.

Aaron P.
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This location was not only run down and out of the way, it was also not the location I chose to begin with nor the location I was given my confirmation email. The truck itself was also covered in bird droppings and happened to be the worst driving truck I have ever rented.

DARIEN D.
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Keith A.
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christina L.
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Lorraine N.
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Randy D.
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Michael F.
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This was one of the best uhaul experiences I've ever had very friendly & I rent alot of uhauls

Jonathan M.
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Judy F.
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JOHN J.
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David W.
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I rented a truck to be picked up at 12 noon from another location, UHaul changed the pick up to this store which closed at noon and did not tell me. I only found out because I called the store to ask a question which they could not answer. I completed the forms online so that I could pick up the truck using my smartphone and not have to enter the premised but for some reason I still had to go inside to complete paperwork and get the key. The gas tank was not full as the paperwork indicated, we are still waiting on a credit for this.

Gary C.
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Customer did not leave a comment.

John S.
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Keep doing what you're doing.

Mark L.
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Douglas R.
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Timothy B.
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Edward H.
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Jacob G.
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Lynn D.
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BRANDON P.
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Cool store. Very helpful reps. I was late and they accommodated. Super appreciate.

randy P.
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They said there wasent enough gas left in it and i thought it was close enough not to say anything about it! Please dont charge me ok!

penny N.
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Dan D.
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No reviews have been submitted for this location.

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