Customer Reviews for St Stephen Mobile Home Supply Store
(U-Haul Neighborhood Dealer)

87 reviews

4072 Byrnes Dr   Saint Stephen, SC 29479

(843) 567-2493

Location Hours

  • Mon: 8 am - 5 pm
  • Tue: 8 am - 4 pm
  • Wed: Closed
  • Thur-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/7/2021 - 7/28/2021: Closed

Services at this Location:

Contact Us

(843) 567-2493

4072 Byrnes Dr
Saint Stephen, SC 29479

Services at this Location:

Location Hours

  • Mon: 8 am - 5 pm
  • Tue: 8 am - 4 pm
  • Wed: Closed
  • Thur-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/7/2021 - 7/28/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Customer did not leave a comment.

JAY B. 
Rating:
4.0

Customer did not leave a comment.

Tonya M. 
Rating:
4.0

More vehicle choices. I had to rent a box truck to go with the auto transport rather than a pickup truck, at $.20 more per mile.

Jeff E. 
Rating:
5.0

Customer did not leave a comment.

Sanchase M. 
Rating:
3.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Alfred B. 
Rating:
4.0

Customer did not leave a comment.

Dwayne F. 
Rating:
2.0

Customer did not leave a comment.

Candeis G. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
4.0

Customer did not leave a comment.

Rosa H. 
Rating:
5.0

Everything was great

Vernee W. 
Rating:
2.0

The original drop off point in Moncks Corner, SC was full. No room to drop off trailer. I had to pull the trailer to another location 15 miles away. Again, no one was there. Call the 1-800 number and changed the drop off location to St Stephen, SC.

Gene L. 
Rating:
5.0

Keep up the good work

Larry M. 
Rating:
5.0

Customer did not leave a comment.

Derwin L. 
Rating:
4.0

great job very satisfied

James C. 
Rating:
5.0

Keep up the good work

Keith K. 
Rating:
2.0

Customers need to know he is closed all day Wednesday. I had to wait approximately 2 hrs and no one would answer the phone or voice mail. Tried calling uhaul customer service and no one could help me get my car off the car trailer, and to unhook the trailer from the uhaul truck so the next day the unloaded would be able to unload the truck. I am a 67 year old retired widow who really needed help in a new state and location. I was crying trying to figure out what to do after driving 5 or 6 hours. Someone dropped the ball by not noticing that my stopping there for help, was on the day he is closed. I finally called my AAA they put me in touch with a garage half hour away and he came and took my car off and unhooked the car trailer from the truck, but becuz I was driving the uhaul this service was not covered by my AAA, so I had to pay him $65.00. I am VERY disappointed once I got to S.C. The GA. Experience was fine, but after that it was a night mare. I feel that uhaul owes me a lot of money back. PLEASE CALL ME.

Peggy R. 
Rating:
5.0

Customer did not leave a comment.

Kirjarie D. 
Rating:
4.0

Customer did not leave a comment.

Sandra T. 
Rating:
2.0

It didn't have the amount of gas in it that was stated to me

Jammie C. 
Rating:
5.0

Customer did not leave a comment.

Jerry G. 
Rating:
5.0

Customer did not leave a comment.

Shakeka B. 
Rating:
4.0

Everything was great overall

Herbert D. 
Rating:
5.0

Good service

Sheila J. 
Rating:
5.0

There would not be anything I could suggest to improve the service.

Bonnie G. 
Rating:
5.0

The experience i had before this location was terrible.... i reserved a truck went to pick it up only to find out it wasnt there or available..... luckily st stephhens had one for me because i had to move that day.... honestly if i hadnt been put in such a bind i probably would have went to someone else..... honestly i feel like i should have been given a discount for the hassle and stress of it all.... thankful for the guy at st stephens who helped me out greatly.....

Trish P. 
Rating:
3.0

Customer did not leave a comment.

Victoria C. 
Rating:
5.0

After reviewing my receipt I noticed that I was opted into other charges that I didn't want to have added on

Nicholas M. 
Rating:
5.0

The gentleman there was extremely helpful and courteous.

Jena B. 
Rating:
4.0

The only issue I have and it's really my fault the rental contract stated the truck at a full take a gas once I got out on the road the truck was barely over 3/4 of a tank I did return it with a full tank of gas I'm saying this is my fault because I should've called and return to the facility right away

James C. 
Rating:
5.0

Customer did not leave a comment.

Stanley G. 
Rating:
5.0

The U-Haul representative was quick and very helpful.

Patrica R. 
Rating:
5.0

Customer did not leave a comment.

Rodess Yetta B. 
Rating:
5.0

Customer did not leave a comment.

roosevelt M. 
Rating:
4.0

Customer did not leave a comment.

Shantelle W. 
Rating:
5.0

Fast efficient and professional service.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Clint G. 
Rating:
5.0

Mr. White was very helpful in every way! All was good

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Shantelle W. 
Rating:
4.0

Customer did not leave a comment.

ken S. 
Rating:
3.0

Dropped off after hours. The only problem was the locator would not pick up my location (iPhone 6) at the the drop off site, but a uhaul rep helped me with the checkout process.

Todd S. 
Rating:
5.0

I went to 2 uhaul drop places and they were full. Long story short, ended up having to take the trailer back to where I originally picked it up.

raymond B. 
Rating:
5.0

it's all good thank you very much

William B. 
Rating:
5.0

Customer did not leave a comment.

Scott P. 
Rating:
5.0

Customer did not leave a comment.

Edna B. 
Rating:
5.0

Customer did not leave a comment.

maxine W. 
Rating:
5.0

The attendant in Saint Stephens was extremely helpful and very nice!

JAMES T. 
Rating:
4.0

There were 2 leaking spots in the inside of the of container. When I called and spoke with Mr. White concerning the leak he was very appreciated for the information and said he would take care of it.

JIMETTA D. 
Rating:
1.0

Customer did not leave a comment.

Olythia F. 
Rating:
5.0

everything checked out well and it was in in excellent condition easy usage.

EVALYN L. 
Rating:
2.0

Middle of the day, and not a soul around when we dropped off the trailer, nor the next day when we went by on the day of our move.

Thomas H. 
Rating:
3.0

Customer did not leave a comment.

DWAYNE F. 
Rating:
1.0

Uhaul completely messed my reservation, I sat at the original pick up business for over an hour. I called uhaul and their response was, we are the business has having someone and they were having computer issues. I was on hold for so long, I was able to find a new pick up location on my own, and yes while still on hold. Then I go to turn the truck in and AGAIN my reservation was incorrect. The contract started I was returning the truck to st Stephen , when I clearly said one way in town. We have used uhaul SO many times and never dealt with the inefficiency I felt with.

Catheryne E. 
Rating:
5.0

Chose rental in Kingstree, and was given Andrews as a location. While in Andrews to pick up truck, staff rented my reserved truck to another customer. I was forced to loose 2 hours of my time to go to yet another location to pick up a truck. Very upset that this was allowed to happen. The St Stephens location was closer to my address, and had 5 trucks available. Total waste of my time and inconsiderate. I was actually in the Andrews location when the other customer came in. Still very upset that U-Haul allowed this to happen.

ken E. 
Rating:
2.0

Customer did not leave a comment.

Peter E. 
Rating:
5.0

None

JOYCE D. 
Rating:
5.0

I didn't appreciate having to drive that far and pay for mileage because it wasn't available where I live. But they personally were excellent

Wanda B. 
Rating:
3.0

Customer did not leave a comment.

ORA B. 
Rating:
3.0

Customer did not leave a comment.

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

HAROLD B. 
Rating:
4.0

Customer did not leave a comment.

ROOSEVELT M. 
Rating:
5.0

Customer did not leave a comment.

TERESA M. 
Rating:
5.0

Everything was great, mileage could've been a little lower, but overall service was excellent.

MIKLE J. 
Rating:
3.0

NA

DEVONNE W. 
Rating:
3.0

We had requested pick up in Kingstree and were disappointed to be sent 30 minutes away to pick up the truck. St. Stephen location was fine - we just were frustrated with U-Haul's reservation system that did not provide for pick up where we had reserved.

ROBERT E. 
Rating:
3.0

Customer did not leave a comment.

JAMIE N. 
Rating:
3.0

Customer did not leave a comment.

JAMIE K. 
Rating:
2.0

The location need some help and training on the systems. Very little knowledge of the Uhaul system.

DArrin W. 
Rating:
3.0

Customer did not leave a comment.

JONATHAN N. 
Rating:
5.0

Customer did not leave a comment.

Grayson L. 
Rating:
5.0

Customer did not leave a comment.

LAVONDA S. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
1.0

The truck was not inspected, had water damage, had a flat tire!!

MELISSA R. 
Rating:
5.0

The gentlemen who helped me at the St. Stephen location was very nice and helpful. He had me checked in and on my way in a very timely and professional manner. Thank you for the great service!

stephen J. 
Rating:
3.0

Customer did not leave a comment.

MELISSA R. 
Rating:
5.0

Customer did not leave a comment.

THIMOTHY R. 
Rating:
5.0

Customer did not leave a comment.

JARMAINE J. 
Rating:
3.0

Customer did not leave a comment.

IOMIA G. 
Rating:
3.0

Customer did not leave a comment.

Elery R. 
Rating:
5.0

Customer did not leave a comment.

tiffany H. 
Rating:
3.0

Customer did not leave a comment.

TOLLIVER H. 
Rating:
3.0

Customer did not leave a comment.

JEFFREY W. 
Rating:
1.0

I spent an hour waiting for the guy to do the reservation, I ended up going home and did it myself online. I was so frustated by the time i finally got the uhaul that i did not realize that the person changed the reservation i made on line. I chose a SC location and when I got to my destination I realized that the guy had me going to Loreto ON. It was quite a hassle from start to finish.

Patricia C. 
Rating:
3.0

Customer did not leave a comment.

BRITTANI S. 
Rating:
5.0

Customer did not leave a comment.

JOYCE S. 
Rating:
3.0

Lower fuel fees and lower one way rental fees

MARTESE B. 
Rating:
4.0

Customer did not leave a comment.

JOHN W. 
No reviews have been submitted for this location.

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