Customer Reviews for Stack & Store Mini Storage LLC
(U-Haul Neighborhood Dealer)

792 reviews

1621 Belair Rd   Bel Air, MD 21014
(Us Rt 1 - Next to Plaza Ford)

(410) 877-7832

Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    9 am–4 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/24/2022: 8:00 am - 2:00 pm
  • 12/31/2022: 8:00 am - 2:00 pm

Services at this Location:

Contact Us

(410) 877-7832

1621 Belair Rd
Bel Air, MD 21014
(Us Rt 1 - Next to Plaza Ford)

Services at this Location:

Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    9 am–4 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/24/2022: 8:00 am - 2:00 pm
  • 12/31/2022: 8:00 am - 2:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

Used my own eZPass transponder. UHaul keeps charging me fees for ‘violations'. I drove through the Harbor Tunnel southbound and then northbound. I have been charged more than 5 extra ‘violations' for a 4-hour trip to Rockville and back to Baltimore. Tic-tacky undisclosed, hidden fees. Would NEVER rent from UHaul again.

Kristen G. 
Rating:
5.0

Extraordinary customer service along with arranging the needs of the customer in a professional manner! This location is the only choice for me for my uhaul needs!

john N. 
Rating:
5.0

Customer did not leave a comment.

Donald F. 
Rating:
5.0

Customer did not leave a comment.

sandra B. 
Rating:
5.0

Mike was very professional and whole process was smooth and efficient.

Lori R. 
Rating:
5.0

The guy working the desk was extremely helpful!

Julia S. 
Rating:
5.0

Cleaness truck I have ever rented and the lady running the office was very nice. I would definitely recommend this location to anyone looking to rent a Uhaul truck.

Michael L. 
Rating:
5.0

Nice personnel and great vehicle

Joseph R. 
Rating:
5.0

What to improve for the next customer. Nothing . Continue what you are already doing.

bernard S. 
Rating:
5.0

Outstanding customer service

Matt J. 
Rating:
5.0

Customer did not leave a comment.

Corey R. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

we were told it was a new truck with only 4,000 miles-however, the brakes were very hard to engage making it difficult to stop- there were leaks in the Moms Attic area which leaked onto boxes and froze them to the truck because of the cold weather-in the back of the truck were extra blankets that got wet from the leaks and froze them solid to the floor making it difficult to remove items when trying to unload

CORINNEPATRICIA M. 
Rating:
5.0

Customer did not leave a comment.

Felicia S. 
Rating:
5.0

This location provided the needed vehicle quickly after another location failed to have the reserved vehicle. The staff was very friendly and helpful.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

Erin B. 
Rating:
4.0

Customer did not leave a comment.

Lenore P. 
Rating:
5.0

I was in a bind with my commercial business. I had hopes I could get a quick rental and was right. Spoke with Mike and Debbie ran with things. The rental was well organized, fast and super easy. It met my business needs perfectly. Highly recommend.

mark W. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH J. 
Rating:
5.0

Customer did not leave a comment.

Paul M. 
Rating:
5.0

Customer did not leave a comment.

CAROL A. 
Rating:
5.0

Dome light of Truck in-operable

Michael E. 
Rating:
3.0

Customer did not leave a comment.

JOSEPH D. 
Rating:
5.0

Customer did not leave a comment.

Rod B. 
Rating:
2.0

First our location was changed for pickup...we were doing mobile pickup and my husband called and said it wasnt working and was told u he had to be on the premises for it to work..well he went early am to get the truck and it didnt work.He called the emergency # that was posted and a lady yelled at him to tell him he work her and her husband up..no one came out to help him access the truck.I was able to pick up the truck around noon that day and the guy was polite.

Philip M. 
Rating:
5.0

None. The gentleman who provided the truck was great.

Dennis K. 
Rating:
5.0

Customer did not leave a comment.

Wanda P. 
Rating:
5.0

Customer did not leave a comment.

Talya G. 
Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
5.0

Used after hours from off.

SCOTT C. 
Rating:
3.0

Just left the truck in the lot when they were closed and did a virtual check out. Plenty of large parking spots.

Rebecca M. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY S. 
Rating:
5.0

Customer did not leave a comment.

Edward F. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH C. 
Rating:
5.0

Mike and Debbie are wonderful always try to accommodate you Thank you so much

LISA C. 
Rating:
5.0

Customer did not leave a comment.

ANDREW S. 
Rating:
5.0

They double checked and had the trailer repaired before pickup. Great place.

MARGARET N. 
Rating:
5.0

Customer did not leave a comment.

TROY M. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND A. 
Rating:
4.0

Customer did not leave a comment.

GARY B. 
Rating:
5.0

When a customer selects a specific location to pick up that's where the truck should be. They should not have to drive out of the way almost an hour to pick up the truck. It's really crappy service on U-hauls part. And what makes matters worse is I made the reservation a month ago....I will NEVER use U-haul again. The original pick up location was 7280 B&A Blvd Glen Burnie, MD 21061.

NICOLE B. 
Rating:
5.0

Mike was very helpful and flexible.

BEATRIZ M. 
Rating:
3.0

After hours drop off

DOUGLAS M. 
Rating:
5.0

Customer did not leave a comment.

PAUL L. 
Rating:
5.0

Customer did not leave a comment.

s657894764784 S. 
Rating:
5.0

Customer did not leave a comment.

IVAN L. 
Rating:
4.0

Customer did not leave a comment.

JUSTIN J. 
Rating:
3.0

Customer did not leave a comment.

Erica S. 
Rating:
5.0

Customer did not leave a comment.

KEITH W. 
Rating:
5.0

Customer did not leave a comment.

Bill B. 
Rating:
5.0

Customer did not leave a comment.

MICHELE B. 
Rating:
1.0

The truck was in horrible co edition smelled like pee on the inside. Truck drove horrible something was wrong with alignment or steering truck was all over the road almost got in multiple accidents. K

Shalamar H. 
Rating:
5.0

Customer did not leave a comment.

Steven F. 
Rating:
5.0

Customer did not leave a comment.

Kathleen G. 
Rating:
4.0

Customer did not leave a comment.

Mayor T. 
Rating:
4.0

The equipment I rented worked perfectly well, except it was a full day of driving through rain and the trailer had a small leak somewhere near the front of the box. No of our things got very wet, thankfully!

Louis M. 
Rating:
3.0

I ordered my truck from one location, checked in online the day before, but I was sent to another location. This put us back 30 minutes! The guy that did help us though was very courteous and had everything ready to go. The truck was very nice and we didn't need the pads, but I appreciated that they were clean.

Stephanie E. 
Rating:
5.0

Customer did not leave a comment.

Angela H. 
Rating:
5.0

Everything was great.

Rebecca A. 
Rating:
4.0

representative was ahead of everything making the pickup very quick and easy, (3 mins)

RONALD L. 
Rating:
5.0

Mike was wonderful and very helpful. Definitely would recommend this location to friends and/or family....

Michelle G. 
Rating:
4.0

Customer did not leave a comment.

JERRY J. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN G. 
Rating:
5.0

Service was great. Everyone and everything was great. Nothing to recommend at this time. Thanks

ramona H. 
Rating:
3.0

The cab was dirty. And the people I dealt with were unfriendly - pick up and return. The truck ran well and did the job but you cannot undo a bad first impression!

Gina S. 
Rating:
5.0

Customer did not leave a comment.

Jesus O. 
Rating:
5.0

Customer did not leave a comment.

SEAN F. 
Rating:
5.0

The "in-person" service and the equipment quality was top-notch but the reservation process is a complete mess. The "reservation" does not actually reserve requested equipment. Attempting to confirm the availability of my "reserved" equipment required talking to three different people who all gave me different instructions and information. I will prioritize UHaul competitors (such as Penske) until UHaul modernizes their reservation process. I like UHaul and I wish I could keep coming back but the lack of a dependable reservation is too nerve-wracking to tolerate when I am trying to get my possessions moved out of a property in a scheduled manner.

Justin P. 
Rating:
3.0

Customer did not leave a comment.

Kelly M. 
Rating:
5.0

Mike the service person was outstanding. His knowledge of the equipment and its capabilities and capacity were very impressive. The station the truck was returned to was equally pain free we were in and out quickly with a great attitude towards customer service

michael C. 
Rating:
4.0

Customer did not leave a comment.

Ronald P. 
Rating:
4.0

Customer did not leave a comment.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

Youssef H. 
Rating:
5.0

Customer did not leave a comment.

Terri A. 
Rating:
4.0

Hard to find -- Google Maps brought to wrong location.

James S. 
Rating:
5.0

Customer did not leave a comment.

shawn K. 
Rating:
5.0

Customer did not leave a comment.

Barry B. 
Rating:
5.0

Great customer service, was very helpful. The trip went without any snags.

kimberly S. 
Rating:
5.0

Customer did not leave a comment.

brandon M. 
Rating:
5.0

Great and friendly service!

Connor R. 
Rating:
5.0

Customer did not leave a comment.

Carter W. 
Rating:
5.0

Customer did not leave a comment.

David E. 
Rating:
5.0

Very efficient, friendly, and helpful!

Deborah F. 
Rating:
5.0

Customer did not leave a comment.

Garland L. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

Stephan T. 
Rating:
5.0

Customer did not leave a comment.

jane W. 
Rating:
5.0

Well done............appreciate the info, details and support

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Deborah F. 
Rating:
5.0

Customer did not leave a comment.

Jason B. 
Rating:
5.0

Customer did not leave a comment.

lisa N. 
Rating:
5.0

Customer did not leave a comment.

michael R. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY K. 
Rating:
5.0

Customer did not leave a comment.

Gregory S. 
Rating:
5.0

This location has always been an A+

David T. 
Rating:
5.0

Customer did not leave a comment.

Linda G. 
Rating:
5.0

Customer did not leave a comment.

John J. 
Rating:
5.0

You need to add a preference for cruise control enabled trucks. Mine did not have cc and it made the drive to GA a bit uncomfortable.

MARCO C. 
Rating:
5.0

Customer did not leave a comment.

susan W. 
Rating:
5.0

Customer did not leave a comment.

Gregory G. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top