Customer Reviews for Stack & Store Mini Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Stack & Store Mini Storage LLC

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john O. on

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Nothing, everything was a great experience, no problems.

Pamela B. on

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Great experience!

Greg L. on

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R Kevin H. on

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Kuo-Chen W. on

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douglas T. on

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Once again fantastic. By the time I had parked it, the gentleman was unhooking the trailer, chocking it and letting me know he had me on his screen. He informed me he could email me the receipt allowing me to leave quickly. BEST CUSTOMER SERVICE EVER

RAY S. on

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Joshah J. on

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James B. on

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Hours are different from the hours at uhaul.com. Had I been 10 minutes later, I’d have missed my pickup time.

Edward F. on

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tony P. on

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All was good. Truck ready when stated. Receipt emailed the next morning. Perfect.

debbie L. on

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Mike was very helpful, especially since I had never done this before

Gerald S. on

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Bob R. on

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Very efficient staff!

John S. on

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Robert W. on

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Carol P. on

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Kristen S. on

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Christopher T. on

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John K. on

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Quick pick up and drop off. Easy to find location along major thoroughfare. Store manager was exceptionally helpful.

jack S. on

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If everyone has same experience with manager Mike Klunk as I did, nothing more could be expected. He was outstanding in all respects

Sean B. on

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Customer service was A+++++. Definitely will return here again when renting a trailer!

Mark B. on

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Merrill H. on

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Glenn P. on

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David C. on

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Frederick K. on

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Carissa M. on

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Peter F. on

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Staff was helpful and ready for me. Helped me hook up trailer, test the lights, and got me on my way within minutes of arrival. Two thumbs up for sure.

James P. on

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I brought the trailer back late, because I was unable to get it back before closing. I had it parked and ready 10 minutes before opening the following morning. However, the attendant was a little rude/gruff with me as I apologized for not getting it back in time. He wouldn’t help me (perhaps because they weren’t yet open) so that I could pay my added fees. He assumed I was going to argue with him about tacking on late fees and jumped into a loud defensive rant about why he had to charge me when I was just making sure I was okay to leave and that he could get paid. As it turns out, he charged it to a card i had mistakenly given him the day I picked up the trailer. He refused on that day to rerun the correct card for me, because he said it was too late for me to switch from my personal to my business card. I don’t know if he needs more training on how to use the computer or if he is just too lazy/busy to offer good service. I just felt a little like a problem he had to deal with rather than a valued customer. On the other hand, he did a great job hooking it up to my truck, and the trailer was perfect for what I needed. I will definitely be back often to rent it in the coming summers for my summer camp trips.

Kathryn T. on

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Gerald S. on

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Bob C. on

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Great - fast - turn-in experience! Thanks.

MARK O. on

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