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RICKY L
Customer Reviews for Stagecoach Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We made a reservation to pickup in Farmville, VA Breezy Uhaul months ago for our daughter's graduation. The day before they called us and said they did not have a truck for us, but found another one...45 minutes in the wrong direction to pickup in Victoria. We dealt with it, but should not have had to. Very disappointing Uhaul. Really put a lot of unnecessary stress on the day.
DWAYNE SVery easy process to drop off the truck and the people there were very friendly and great to work with
TIMOTHY PVehicle was not clean and the customer service person did not try to get it cleaned . He just ignored it and kept going thru the rental process.
Donald TNothing. It was great doing business with them
JUDY CThey didn’t even have a dolly for me to use. And then they excessively charged my card. Never again
Nyesha JWe had a great experience
KIMBERLY LAttendee didn’t speak strong English but did help get trailer. Very little instruction or time spent. Didn’t let us know about the verification of equipment condition. But got the job done
Thomas RThanks for all your help.
Norman LThey ended up charging us $8 for gas when we returned the truck with exactly the same amount of gas and perhaps a little more than we received it with. We even showed them the pictures and took them out to the truck to show them it was the same.
VALERIE AI feel the price was to high for a few hours then I got charged for gas when I put the same gas back in. Will not use this location again.
Shakeyau JExcellent customer service!!! Friendly and professional.
Matthew SThey welcome you when you come in. They was great. The vehicle was great white customer service very nice people you can General .
Sabrina EImprove check in.
George WGreat service!
amy lMake sure trailer is completely hooked onto the truck, ours wasn’t and the trailer completely disconnected thank god that we were already at our destination all we could think about is how it didn’t disconnect on one of the many mountains in West Virginia and how we didn’t end up killing ourselves. And make sure it’s dispatched correctly.
ASHLEY L