Customer Reviews for Standard Repair Co

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Standard Repair Co

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Fabiola R. on

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Customer did not leave a comment.

Elisa M. on

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Colin M. on

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Michael S. on

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Nothing. Excellent experience!

Robert F. on

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My reservation was changed without being asked. Different pick up location and smaller truck than I was led to believe was available, no furniture pads which I had ordered, etc. For the second time, the online, phone checkin did not work. Drop off time was changed without being asked and the changes led to starting my move an hour later and the truck being returned an hour later.

jay k. on

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Service was great Nick was very helpful and handled everything quickly. I would definitely recommend their service to friends and family.

JAMES Z. on

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Best equipment/vehicle rental experience That I have ever had.

Joseph P. on

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Charged my credit card 44 dollars extra, 2 days after. Not happy.

MICHAEL W. on

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Paul J. on

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Person on site was very helpful

BENJAMIN C. on

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Clean parking lot. Security cameras safe.

PAUL L. on

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Jennifer S. on

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Mitchell B. on

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When the reservation was made, it was made for a 5 x 8 trailer. I was called that none were available, but that a larger unit was available. I was told that I would be charged the rate of the smaller unit. I now have a $100 charge for a trailer. The cost was to be $39.

Karen O. on

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Charles W. on

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Very good customer service.

david m. on

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Francis N. on

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The store manager was very professional and helpful.

Wayne L. on

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I am appalled that 1/4 tank of gas would cost $42.50. Frankly that is an outrage. At the time I tried to return the vehicle, approx. 11:30 PM, there were no service stations open; thus I could not put in the necessary fuel. It found it very difficult to find the location for the drop off and no key deposit box was evident, as there were no lights on at the location.

MATT C. on

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The pick up time was scheduled for 8 am. The worker didnt get there until 8:30 and then didnt know how to work the computer system to give me the truck. Left there around 9 when i wAs suppose to have the truck at 8 am. Also wrongfully charged me insurance and never even asked me if i wanted it. Which i did not. Very poor experience

Donald H. on

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I didn't see any uhaul boxes or tape or other uhaul merchandise there to buy or rent other than vehicles.

Mark M. on

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Very slow checkout, took over 1/2 an hour. Problems with the computer. Van was fairly clean but smelled. Booked an appliance dolly that online said they had. Did not have one and neither did the other 2 uhaul rental places on the same street. Need to keep better inventory on hand as far as extras go. The guy helping me was doing his best and was very apologetic for not having the Dollie. Overall it wasn’t a terrible experience but could be much better.

Thomas M. on

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Janet A. on

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Michele P. on

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Excellent service!

Matthew C. on

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I would prefer to drop off the truck with an actual U-Haul representative rather than just leaving the key and contract in a key drop box. Who's to say that individual the next day doesn't take the truck for an afternoon drive, rack the miles up, and then charge me extra without anyone knowing? Your system of pickups and drop offs is really poor.

Roberta L. on

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lindsey d. on

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Tristan F. on

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Personnel training - employee did not know login info; no physical contract copy issued or signed - online copy sent and from arrival at rental location to departure took over 30 minutes

Thomas K. on

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Customer did not leave a comment.

JASON F. on

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Customer did not leave a comment.