Customer did not leave a comment.RICHARD L.
Customer Reviews for Standard Repair Co
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you.DANIEL S.
We went to this facility for a rental due to the fact that the rental that used to be at Depot crossing gas station is no longer up and running with that said this location is convenient easy to get to easy to get out of very pleasant people in the office we would treat it absolutely wonderful no complaints at all they are above board on courtesy customer service making sure everything was in the truck that we needed and making sure that the truck that we did have was exactly what we had ordered and it fit my whole entire two bedroom apartment plus all the boxes that usually have everything in one load I was so grateful they are wonderful people and I highly highly recommend them to anybody else who lives in Wareham or locally that needs to rent a U-Haul they were very pleasant and easy to deal with thank you very much for all your help. We wish you well with your future endeavors and we wish you extremely success with your business with you all have a great day and thank you again. 🎉🎊🎉🎊🎉😉🎉😉Russell S.
Customer did not leave a comment.Brian H.
We were told it would be open when we got there. It wasn't. We were able to drop off but very frustratingSean C.
Customer did not leave a comment.Donna S.
Customer did not leave a comment.Michael I.
Great location, always great service and reliable availability of vehicles.Zoe N.
Customer did not leave a comment.andy P.
very helpful and pleasant to work with.Mark N.
Did not get utilities that I paid for. And the truck that if rented had garbage bags in it filled with trash.Sergei E.
Customer did not leave a comment.Richard S.
Professional and on pointDavid S.
Customer did not leave a comment.PATRICK C.
Customer did not leave a comment.Kevin C.
Best service anyone could hope for. Great job y'all!Michael W.
Customer did not leave a comment.JANET W.
Customer did not leave a comment.Al M.
Customer did not leave a comment.James H.
Customer did not leave a comment.Brittani H.
Great service, friendly staff overall great experience.ROBERT M.
Customer did not leave a comment.Theresa D.
Customer did not leave a comment.James L.
I think it's disgusting charging $170 to go from Florida but to return to Florida you charge $662. You are ripping off the consumer.Sandra L.
Customer did not leave a comment.Eric S.
Customer did not leave a comment.Helen C.
I love the after hours drop off via online.Todd N.
I didn't appreciate being called well after I dropped off the equipment. The caller said he was calling about the equipment I rented. I answered, "Yes?" He responded with, "What's up with that?" I had already dropped it off during business hours at the correct location. I don't need someone calling me and asking accusatory questions. This is after the first reservation ended with me refusing a broken trailer with the tongue supported by a stack of wood. I have pictures. I'm not impressed with this latest rental.PETER C.
Customer did not leave a comment.Jeanne M T.
The front of the cargo van's cab was full of sand, so I had brush what I could out before I started. The Trump 2024 signs all over the business lot also made me uncomfortable.Jennifer C.
Trailer was dirty when received.BENJAMIN N.
awesome serviceSean L.
Be honest and forward about mileage restrictions,over charges and be accurate on price quotes ,, have contract ready and go over it with the customer instead of giving them the keys and letting them leave before sending email contractScott R.
Very helpful staff, quick checkin.Michael R.
Customer did not leave a comment.MARILYN B.
Customer did not leave a comment.Robert P.
There was were a number of political items and paraphernalia about that made me uncomfortable doing business there.john M.
Excellent experience!KATHLEEN G.
Customer did not leave a comment.LINDA M.
Very friendly and accommodating.DOUGLAS F.
Customer did not leave a comment.DONALD B.
Customer did not leave a comment.Francis G.
Everything went very well very professional I would go back in a minuteGLEN G.
Customer did not leave a comment.JAMES D.
This company was very accommodating go there again everytimedaniel M.
I was missing the blankets for my OrderKris A.
Customer did not leave a comment.THOMAS I.
I told an employee that I was dropping off a trailer. No one offered to unhook the trailer for me, so I did it myself. I am not sure this is how a trailer return is supposed to go.David H.
Customer did not leave a comment.Kelly C.
I didn't appreciate the amount of Trump campaign signs that were on the property.ANDREW G.
very good customer serviceFRANCISWAGNE F.
Customer did not leave a comment.Mark L.
picked up rental after hours via uhaul iphone app. 5 furniture were ordered, but were not in the truck - can I get a refund for the furniture pad charge? Cell phine service at that location is only 1 bar , which made the pickip process slow.David H.
Customer did not leave a comment.DEREK D.
This location was super easy to work with. Highly reccomend.william N.
Customer did not leave a comment.Zachary C.
Customer did not leave a comment.COSME G.
we dropped off using mobile app.. no personnel were thereRobert G.
Customer did not leave a comment.JEFFREY F.
Customer did not leave a comment.MICHAEL P.
Customer did not leave a comment.Al M.
Great service. Nice and smooth!!DAVID P.
Customer did not leave a comment.Patricia D.
The woman I talked to whose name was Brenda was a very kind and helpful person... great experiencerichard A.
Customer did not leave a comment.andrew C.
Customer did not leave a comment.Gretchen C.
Why nobody at uhaul is wearing masks. I think should be mandatory for all employees and customers. Regards Mentar DukaMentar D.
Customer did not leave a comment.james S.
Customer did not leave a comment.henry S.
Most of all, the directions to the pick up location, taken from the U-Haul web site were terrible! We went 10 miles out of our way to get the truck. I never received a "confirmation" email and had to repeatedly call U-Haul to get information I needed. We drove past several U-Haul distributers on our way to get our truck ?! It was un-clear to me how to use the after hours drop off app, so I waited 'till the business was open to drop off. Seems to me that this ordeal should have been much easier than it was. I was told at pick up that the truck had been checked in with a full fuel tank, but when I drove away, the fuel gage read just over 3/4, not a huge deal, but just added to my frustration. The woman at pick up was however wonderful to deal with and understood our frustration. A world wide company being in business for so long should have it's "stuff" together much better than this !!!CHARLES T.
Every thing was great. We did most of the order on line but the woman at the office let us know she was available if we needed anything.Patricia C.
Customer did not leave a comment.IRENE T.
I would have rather my trailer been at the location it was supposed to be. 3 miles from my house.. When I got there it became clear Uhaul had failed to get me a trailer. I had to drive an hour to find this location.joel S.
Customer did not leave a comment.KATELYN D.
Brenda was very helpful & friendly. She made renting a U-Haul a whole lot easier.Andrew M.
Got lots of emails from uhaul asking to do online prep for picking up the truck but each time, it said I had done it. So making that easier would be helpful. And in the end using the clerk at the location was far more efficient than doing it online.donald W.
24 hour drop off is very convenient. easy lot to maneuver trailer around.Mark M.
The online reservation took over 30 minutes to endure.Brendan D.
lady behind counter is the reason i will be backThomas S.
Pretty convenient. If anything, identifying it as a UHAUL location and finding things such as the key drop were a little difficult, but not terribly so. This is presumably due to its function as a uhaul location being strictly secondary to its main business.Elias P.
Great service.Lew A.
The lady running the show was fantastic.Philip H.
Customer did not leave a comment.pat B.
Customer did not leave a comment.Fabiola R.
Customer did not leave a comment.Elisa M.
Customer did not leave a comment.Colin M.
Nothing. Excellent experience!Michael S.
My reservation was changed without being asked. Different pick up location and smaller truck than I was led to believe was available, no furniture pads which I had ordered, etc. For the second time, the online, phone checkin did not work. Drop off time was changed without being asked and the changes led to starting my move an hour later and the truck being returned an hour later.Robert F.
Service was great Nick was very helpful and handled everything quickly. I would definitely recommend their service to friends and family.jay K.
Best equipment/vehicle rental experience That I have ever had.JAMES Z.
Charged my credit card 44 dollars extra, 2 days after. Not happy.Joseph P.
Customer did not leave a comment.MICHAEL W.
Person on site was very helpfulPaul J.
Clean parking lot. Security cameras safe.BENJAMIN C.
Customer did not leave a comment.PAUL L.
Customer did not leave a comment.Jennifer S.
When the reservation was made, it was made for a 5 x 8 trailer. I was called that none were available, but that a larger unit was available. I was told that I would be charged the rate of the smaller unit. I now have a $100 charge for a trailer. The cost was to be $39.Mitchell B.
Customer did not leave a comment.Karen O.