Customer Reviews for Stan's Place
(U-Haul Neighborhood Dealer)

215 reviews

5711 Main St   Dryden, MI 48428

(810) 796-3403

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: 10 am - 2 pm
Special Operating Hours
  • 11/29/2021 - 6/25/2022: Closed

Services at this Location:

Contact Us

(810) 796-3403

5711 Main St
Dryden, MI 48428

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: 10 am - 2 pm
Special Operating Hours
  • 11/29/2021 - 6/25/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

None awesome service

Benjamin N. 
Rating:
5.0

Loved the manager and was very helpful!

Emily D. 
Rating:
5.0

Stan was a wonderful help with the truck

KYLE R. 
Rating:
5.0

Customer did not leave a comment.

SUSAN MARIE S. 
Rating:
5.0

Customer did not leave a comment.

Stacy H. 
Rating:
5.0

Stan was able to get the trailer for us and get us the blankets we needed that were left out of the tru k on the earlier stop. He also gave us a small dolly that he had to help us out. Stan talked with support and made things happen. I was also overcharged since the truck and trailer somehow ended up in different reservations. Support called me back and issued me a credit and made sure I was good!!! Great job Uhaul on this one!!

Christopher M. 
Rating:
5.0

Stan is the best!!

ROBERT ERNEST S. 
Rating:
5.0

Excellent customer service, I forgot my hitch, rather than driving back home 16 miles round trip, Stan had one of his own he let me use and I was on my way

JOHN Z. 
Rating:
5.0

I found the truck was fine the way it was. No issues or complaints. I've rented from U-HAUL in the past, and why I chose them - excellent reputation.

Timothy D. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
2.0

Mr Stan is very friendly and very helpful. The location is off road behind a house. It's a weird setup. But Mr Stan was above average assisting us. He was extremely accommodating.

Teresa D. 
Rating:
4.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

Jason J. 
Rating:
5.0

Owner was very nice, and it was a great visit

JOHN Z. 
Rating:
5.0

Customer did not leave a comment.

brooke J. 
Rating:
5.0

Customer did not leave a comment.

Maryann L. 
Rating:
1.0

Customer did not leave a comment.

Lonny J. 
Rating:
5.0

Stan is the best!

Donald T. 
Rating:
4.0

1st, the truck wasn't available in kimbal township where I reserved it, had to drive 1 hour to pick it up. The truck was dirty and muddy inside the cab. Smelled like a dog. Choked oil, it smelt burnt.

ANTHONY G. 
Rating:
5.0

Customer did not leave a comment.

Medesto G. 
Rating:
5.0

Customer did not leave a comment.

Amanda K. 
Rating:
5.0

Customer did not leave a comment.

Veronica L. 
Rating:
3.0

Customer did not leave a comment.

Casie B. 
Rating:
5.0

Stans was absolutely the best uhaul experience. I don't think I get that good of service at a hotel let alone renting a uhaul.

Don I. 
Rating:
4.0

Customer did not leave a comment.

Robert G. 
Rating:
4.0

Nothing to do with the location but the 24/7 pick up takes a long time to do. Even with do the check in early it still took almost an hour to get the truck. Dropping off was super easy.

Christina B. 
Rating:
5.0

Customer did not leave a comment.

Mark V. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Nothing, he was very kind and very informative

Joy B. 
Rating:
5.0

Customer did not leave a comment.

THOMAS PATRICK L. 
Rating:
5.0

Customer did not leave a comment.

lafayette R. 
Rating:
5.0

Customer did not leave a comment.

david K. 
Rating:
5.0

Customer did not leave a comment.

Alexander B. 
Rating:
5.0

Customer did not leave a comment.

mary G. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

The pick up location in Dryden,Michigan was outstanding.

David R. 
Rating:
5.0

Customer did not leave a comment.

Paul R. 
Rating:
5.0

They were extremely nice and very personable

Christa L. 
Rating:
5.0

Customer did not leave a comment.

Lloyd R. 
Rating:
5.0

Customer did not leave a comment.

andrew K. 
Rating:
5.0

Customer did not leave a comment.

RACHELL C. 
Rating:
5.0

Stan was very informative and helpful. I'll use them again when needed.

THEADORE L. 
Rating:
4.0

Customer did not leave a comment.

Arthur K. 
Rating:
5.0

Pleasant experience.

Joe P. 
Rating:
5.0

Called three different locations before this one. None of them had a hitch to use to rent a car dolly. Was an emergency situation where I didn't have a hitch with me. Had to drive an extra 20 miles to Stan's place to get a dolly and hitch.

phil B. 
Rating:
5.0

Customer did not leave a comment.

RACHELL C. 
Rating:
5.0

Customer did not leave a comment.

Phil M. 
Rating:
5.0

The service was friendly and helpful, he hooked the trailer for us, and flipped our hitch to make it higher. Very helpful, nothing needed to improve. Great job.

Rochelle S. 
Rating:
3.0

Customer did not leave a comment.

Donna S. 
Rating:
5.0

Customer did not leave a comment.

michael G. 
Rating:
5.0

Stan is fantastic; easy to work with, personable and service-oriented, he runs a great operation. I've rented from him several times in the past, always been very happy with the experience - I won't rent from anyone else if he has what I need. Thanks Stan!

Mark L. 
Rating:
5.0

Customer did not leave a comment.

Tammy C. 
Rating:
5.0

Customer did not leave a comment.

Katherine S. 
Rating:
1.0

Customer did not leave a comment.

Kenneth K. 
Rating:
5.0

Customer did not leave a comment.

Danielle D. 
Rating:
5.0

Very friendly and helpful. Takes time to show/explain everything and ensure getting best deal. Good old-fashioned service.

CRAIG P. 
Rating:
5.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

Customer did not leave a comment.

APRIL B. 
Rating:
5.0

Don't change anything! Stan was a pleasure to work with, and his operation runs top-notch!! Thanks Stan!!!

Mark L. 
Rating:
5.0

Nothing! Thank you for helping us out on such short notice.

Kris R. 
Rating:
5.0

Customer did not leave a comment.

david V. 
Rating:
5.0

Great experience again.

Rockne F. 
Rating:
5.0

Make sure the truck has more than 3/8 tank of gas. What happened to pick up full return full?

Dallas S. 
Rating:
5.0

Customer did not leave a comment.

Sheila S. 
Rating:
5.0

Customer did not leave a comment.

Paul C. 
Rating:
5.0

I think the price to rent was a lot for a trailer to my destination for 6X12 .

John N. 
Rating:
5.0

very satisfied

linda T. 
Rating:
5.0

Nothing it was great

Richard M. 
Rating:
5.0

Very nice place and nice people

michelle D. 
Rating:
5.0

Great customer experience

Kelly S. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Excellent experience.

Richard W. 
Rating:
5.0

Customer did not leave a comment.

David V. 
Rating:
4.0

don't pre order deal with Stan direct awesome guy

joah R. 
Rating:
4.0

We had to drive over 30 minutes to pick up.

Jim C. 
Rating:
5.0

Customer did not leave a comment.

ken S. 
Rating:
5.0

Nothing, Stan's a great guy.

Tim J. 
Rating:
5.0

The operator went above and beyond to ensure a positive experience. He even assisted me with a flat tire change-out when I noticed a flat on my truck.

Christopher F. 
Rating:
5.0

Customer did not leave a comment.

Kyle K. 
Rating:
5.0

Everything was good and employees were great

Amanda C. 
Rating:
2.0

Customer did not leave a comment.

Melissa C. 
Rating:
5.0

This location always provides the highest level of personal attention and takes care of us like we were family. Nothing to improve. Perfect.

Dwayne E. 
Rating:
5.0

Customer did not leave a comment.

david K. 
Rating:
5.0

Customer did not leave a comment.

JULIE C. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Scott H. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

This 26 ft truck was the worst truck I have ever drove, no manual in truck, no explanation of how to drive it to where the motor isn't revving 4500, when slowing down, and burning a ton of gas 5 to 6 mpg top loaded with about 5000 lbs ,but with a 10 speed transmission thought for sure it would be better, read it got 10 or so ,well it might have if someone new about figuring out how to switch gears ,I was told to put in D and push the tow button off and ,wow what a joke ,had no power at all to climb up and down the mountains, scared to death was gonna get in a wreck or cause one ,don't dare pull out in any traffic, thought I was going to blow the motor or trans at any moment, even stopped and had a technion come out and check to see ,I explained everything in depth and he ran a check on the computer called uhaul and then the big surprise, i don't see anything wrong so if you don't feel safe then call and get a different one otherwise drive it till it breaks down, here's the kicker, ask him to take it for a test drive so I could show him ,he days new if I can't see a problem right now then oh well when it does then call them again, so they don't even give a shit when you are worried about preventing it from breaking,when with all my questions you would think someone might no something but nope ,I had to drive this damn thing over 600 mile clenching the wheel and worried about breaking down, and if I did who was going to transfer my load from truck to truck,,I no operators can't do much, but if your telling them all the same things and nobody has an answer or wants to help ,make me just sick ,I had a budget to work on and I'm way over and had reservations,that are way messed up ,missed drop off dates, which cost me more money because of this truck, i missed 2 days my 1 st day on my new job ($300 per day ) and the next since didn't get in till 2:30 am(I had to try and figure out how to do everything in a matter of hrs so don't miss another spent 3 to 4 hrs trying to contact Uhaul,finally Uhaul personal answer and i explain everything saying were sorry for the drop off issues is there anything they can do to help us out with unloading since adriving 18 hrs and stopping so much from the stress and worried about blowing it up or getting hit and being charged for it I get sorry I'll make up a file got no friends here to help me unload and I couldn't get a storage unit till next day and its Monday they had to work so I asked Uhaul personal if by chance if they would help and all I got was they will put it in a file if I could get people to unload it and to go online and fill out for helpers to do it, but I was having trouble with my phone signal here ,now lost reservations for my hotel and my company got charged because I was a no show there,($265) ,couldn't drop off the car hauler so got to pay ($156) more,and maybe uhaul might pay you back ,so I fly around and get a storage and a drop off point for the car hauler,now I get to try and find help

derrick R. 
Rating:
5.0

Great customer service at both pickup and drop off.

Sheri V. 
Rating:
4.0

Stan did everything he could to help get my contract finalized and get the auto transport removed, but even after he talked to his manager I was told I'd have to dispute the bill with corporate. He tried his best to fix an error that wasn't his and I appreciate his professionalism and prompt follow up. He was the shining star in what was an overall crap experience.

Jeff B. 
Rating:
5.0

Super-fast service. Had an urgent need to rescue a broken-down vehicle... ordered a car dolly and these guys literally saved the day by having one rented and on my truck within 30 minutes. Great experience.

Christopher F. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Great people.

Brian M. 
Rating:
5.0

The vendor was very friendly,informative, and helpful. I had an excellent experience.

willie T. 
Rating:
5.0

Stan is awesome ! What a kind and genuine person who treats you like family.

Sean S. 
Rating:
4.0

Customer did not leave a comment.

Jeffery B. 
Rating:
5.0

Customer did not leave a comment.

Carl F. 
Rating:
5.0

very nice easy to work with recommend to everyone

Tammy C. 
Rating:
5.0

Customer did not leave a comment.

GEORGE G. 
Rating:
5.0

Customer did not leave a comment.

Lewis B. 
No reviews have been submitted for this location.

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