Customer Reviews for State Line Auto LLC
(U-Haul Neighborhood Dealer)

93 reviews

1176 Edgefield Rd   North Augusta, SC 29860

(803) 349-3328

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(803) 349-3328

1176 Edgefield Rd
North Augusta, SC 29860

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Stephanie M. 
Rating:
4.0

Customer did not leave a comment.

Tommy K. 
Rating:
5.0

Customer did not leave a comment.

Frank C. 
Rating:
5.0

Customer did not leave a comment.

Frank C. 
Rating:
5.0

Customer did not leave a comment.

DEBORAHELAINE W. 
Rating:
5.0

There was a few Tiny nails and some dirt but I didn't care much about that.

Jacob R. 
Rating:
5.0

Quick and easy!! I would use them again if the need arises.

THOMAS D. 
Rating:
4.0

Customer did not leave a comment.

brandy D. 
Rating:
4.0

Customer did not leave a comment.

Melissa W. 
Rating:
5.0

Customer did not leave a comment.

Joseph T. 
Rating:
4.0

Customer did not leave a comment.

Christina J. 
Rating:
5.0

Great staff.

ANTHONY B. 
Rating:
5.0

Customer did not leave a comment.

ken R. 
Rating:
1.0

When dropping off at this location, I experienced an issue with the ride share feature again. Because the location was closed on Saturday night, I had to call into customer service for assistance. The representative was extremely helpful. After accessing ride share and dropping off the vehicle through the feature, I was still billed for an extra day because the location did not open until that Monday. As of now I'm still waiting to be reimbursed.

KENISHA J. 
Rating:
2.0

Had to wait 30 minutes for the employee to get to work. Got trailer over 30 minutes late. Employee asked us to move trailer by hand so they didn't have to move a van.

james C. 
Rating:
3.0

I just dropped off the units. I had no interaction with anyone. The location was kind of run down.

Dennis J. 
Rating:
5.0

The UHaul agent was very helpful, great service!

James J. 
Rating:
1.0

This location is not a good representation of the U-Haul company. They were not open and ready to go at stated time. I had to call them and let them know that I was there. The truck and trailer we're not hooked up and ready to go at the requested time. I was supposed to pick up contact free at 10 AM. I did not leave till 1055. This was due to truck not being cleaned, business not being open, and trailer not hooked to truck. The truck was also locked behind a fence, making contactless pick up impossible.

Kenneth Irvin S. 
Rating:
5.0

Customer did not leave a comment.

Sabrina T. 
Rating:
5.0

Customer did not leave a comment.

john L. 
Rating:
5.0

Customer did not leave a comment.

Marcello L. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
3.0

Customer did not leave a comment.

Stephon B. 
Rating:
5.0

Customer did not leave a comment.

JOHN F. 
Rating:
5.0

Customer did not leave a comment.

MIKE D. 
Rating:
4.0

Late night drop off ok. Other then the dirt w/ pot holes area it was fine.

Darrell W. 
Rating:
5.0

Customer did not leave a comment.

Jonathan A. 
Rating:
4.0

Customer did not leave a comment.

Kimberly G. 
Rating:
2.0

Customer did not leave a comment.

SHEILA S. 
Rating:
4.0

Customer did not leave a comment.

RANDALL B. 
Rating:
5.0

Customer did not leave a comment.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

Wayne B. 
Rating:
4.0

The couple at the pick up location was very friendly and helpful. The computer was having some issues, but that didn't affect the service at all. I would definitely recommend this as a place of business. And, I thank them for being so helpful and nice.

Jasmine D. 
Rating:
5.0

Customer did not leave a comment.

Quentin H. 
Rating:
5.0

Customer did not leave a comment.

Becky D. 
Rating:
5.0

Nothing, everything was perfect!!! Thank you, Milton Lacey

Milton L. 
Rating:
4.0

Additional charges added to final bill whaih wasn't discussed before hand.

Anthony J. 
Rating:
2.0

There were many miscommunication issues through this dealer. The truck was fine for what we needed it for but there is damage to the driver's door and fender that made a lot of noise every time the door was opened and closed which was annoying. The site that this rental was picked up at was not clean/neat.

Bob S. 
Rating:
3.0

Customer did not leave a comment.

Eddie K. 
Rating:
5.0

Customer did not leave a comment.

Katherine B. 
Rating:
3.0

Customer did not leave a comment.

kyle A. 
Rating:
4.0

Was a good experience. Only problem that I had was basically caused by myself. My license was un readable. I think uhaul should review this before to late not two hours before rental. It all worked out fine. A very good experience.

Perry N. 
Rating:
5.0

Customer did not leave a comment.

Ashley B. 
Rating:
5.0

Customer did not leave a comment.

Erick D. 
Rating:
4.0

Pricing seems to be to high. Lowering them would be better.

Robert N. 
Rating:
5.0

Customer did not leave a comment.

Patricia J. 
Rating:
5.0

Customer did not leave a comment.

Charles R. 
Rating:
4.0

Customer did not leave a comment.

richard C. 
Rating:
5.0

Customer did not leave a comment.

Glenn W. 
Rating:
5.0

Customer did not leave a comment.

vera D. 
Rating:
5.0

Great service

Stephen B. 
Rating:
5.0

Customer did not leave a comment.

Quedota R. 
Rating:
5.0

Figure out frop off locations in advance. I was scheduled to drop off 45 mins from where I was and it was suppose to be at State Line Auto. Which this made it impossible for me to check the truck in using the uhaul app.

misty B. 
Rating:
5.0

I also purchased other services through one of your partners, movinghelp.com from your site. That experience was horrible!!! The help never arrived, they charged my card and I'm being sent in circles to try to get a refund. It's not U-Haul but it does reflect badly on you to partner with disciple businesses. Guilty by association

Catherine M. 
Rating:
5.0

Very nice people running this site.

Robert G. 
Rating:
1.0

Customer did not leave a comment.

marlene B. 
Rating:
5.0

Customer did not leave a comment.

KENZIE S. 
Rating:
5.0

Customer did not leave a comment.

Misty B. 
Rating:
4.0

Only thing I would say or advise is have U-Haul trucks full of gasoline at pick up locations.

Keldric K. 
Rating:
2.0

Make rental truck free from ants

Robert B. 
Rating:
3.0

Customer did not leave a comment.

Alberto M. 
Rating:
5.0

good people

maggie L. 
Rating:
2.0

Customer did not leave a comment.

Justin P. 
Rating:
1.0

Customer did not leave a comment.

Matthew P. 
Rating:
5.0

That was the quickest and least complicated Uhaul rental I have ever had. Staff was friendly and knowledgeable.

NEVA K. 
Rating:
4.0

Customer did not leave a comment.

gabriel U. 
Rating:
5.0

Customer did not leave a comment.

Pat A. 
Rating:
4.0

Customer did not leave a comment.

marla C. 
Rating:
4.0

Customer did not leave a comment.

Alan H. 
Rating:
3.0

Very nice people running the place.

Robert S. 
Rating:
5.0

Rental was clean. Very quick and easy rental.

jason Z. 
Rating:
3.0

needs to update computer system, took to long to rent

Rowland E. 
Rating:
5.0

Customer did not leave a comment.

Dana R. 
Rating:
5.0

Very nice friendly people. Very helpful!

Randall H. 
Rating:
5.0

Customer did not leave a comment.

Wayne B. 
Rating:
3.0

Customer did not leave a comment.

debi H. 
Rating:
5.0

Customer did not leave a comment.

Barry M. 
Rating:
5.0

Customer did not leave a comment.

Wayne B. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Not one thing. It was perfect! There is not one thing that could be done to enhance my rental experience!

Mitchell D. 
Rating:
2.0

Customer did not leave a comment.

Larry E. 
Rating:
5.0

Great Customer Service. Went above and Beyond to make my move the best possible. Had everything ready to go at pick up

Chris B. 
Rating:
5.0

Great job

Patrick K. 
Rating:
5.0

Customer did not leave a comment.

Scott A. 
Rating:
3.0

The lady doing my pick up order was very distracted and it took almost an hour to get my stuff processed and the trailer hooked up. I know it takes time but she was all over the place.

Daniel E. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Very personable staff. Great place to rent a truck.

RICHARD M. 
Rating:
5.0

None

Janice M. 
Rating:
4.0

Customer did not leave a comment.

GENE J. 
Rating:
5.0

Very friendly and courteous! Fast and efficient! Made the process super easy! Nice and convenient location! Best moving experience!

Rose H. 
Rating:
5.0

This lady was very fast and efficient. She came out and met us at the truck and did the checks in person. She was very good.

johnathan D. 
Rating:
4.0

Have better communication with the Uhaul rep. I was at work and when I reserved this I filled out all the info needed and my sister even spoke with them I thought everything was done that needed to be done so did my sister and I start getting calls at work and emails from the rep saying we had the truck illegally even though he left the keys for us he told my sis yet where he put them and everything. I don't like giving my bank information over the phone to someone I do not know.

Malinda B. 
Rating:
5.0

Keep up the great customer service

Karrie L. 
No reviews have been submitted for this location.

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