Not to bad of a place, a little out of the way, but it's a good place if you have no choice in the matter. I had to come to this location, because the one on Main Street had a truck/van, but it had faulty fuel issues and no other vehicle on lot to rent, so I had to go to the one on State Street!! Since I didn't have a vehicle, I had to walk to both places and I had my oldest son with my and he's 15 years old!!
TINAMARIE R
Customer Reviews for Statewide Storage Barstow
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I should have been able to pick up the truck where I reserved it on main Street in Barstow, not told that I had to go to Apple Valley which is 1/2 hour away from Barstow. I should not have had to take a larger truck than I needed which cost me more in gas than a smaller one would have. I shouldn't have had to do a shelf check when picking up the truck.
Freda CThe experience was awful in dropping off. The app freezes after i dropped the keys off I had to take pictures in the middle of a busy st. I will NEVER rent U-Haul again
Claudia pExcellent customer service
FRANCISCO MEverything worked out perfectly for me and my husband. Thanks U-Haul. God bless us all
Brittanie WThe passenger side mirror was loose, but I got a wrench to tighten it and it was fine after that Thank you
William SThank you
isidorus AU-Haul as a whole screwed me over pretty badly. Lady at the counter was really nice though. She deserves a raise
jesus mIt was 330 in the afternoon, the website and the door said they are open until 5:30pm No one was there. Waited for 30 minutes someone came back.
Darryl FThe desk clerk had an attitude.
jan rWhen I received the uhaul vehicle, it had a tire pressure light on. I lost half of a day that I paid for while having to wait for a tire replacement. The front right tire had a steady air leak from the valve.
CHARLENE VI have perfect customer service.
Yolanda SAddress pulled up from website was not correct. I had to call it get the correct address.
Lauren HGreat store and staff only down side is they wouldn't honor the free month of storage.
Jesse FGreat place to do business
PATRICK PFix card scanner so it works without having to call another location.
bob b.
tiana h