This location is a disaster. I thought I rental from the other uhaul location on Gateway. This location is at a rundown motel. Half the equipment is blocked in by a semi-truck that wouldn't start, which the lady thought was my trailer. The trailer I rented was nearly blocked in by a uhaul truck and a customers car. I had to shovel snow and direct the maintenance guy to move the truck slightly so we could pull the trailer out between the semi-truck, the uhaul truck and the customers car. The experience was extremely stressful since this was a one way rental and there were no other trailers in town, if I couldn't have gotten it out. I don't understand the need for this location when you have a real store 5 minutes away.
KEVIN G
Customer Reviews for StayInn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Lots of issues with the tablet to check out.
Andrew EThe staff were excellent. Very professional and kind.
JAMES TThe site was easy to find and the person was helpful to help with hookup and all explanations.
MICHAEL W