Customer did not leave a comment.Frank W.
Customer Reviews for Steel City Storage
(U-Haul Neighborhood Dealer)
Smock, PA 15480
(On Rt 51 just 2 miles north of Uniontown adjacent to UPS Hub)
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat-Sun: Closed
Special Operating Hours
- 9/2/2022: 8:00 am - 5:00 pm
- 9/5/2022: Closed
- 9/11/2022 - 9/18/2022: Closed
- 11/24/2022 - 11/25/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Leonard G.
uHaul representative was knowledgeable.Understood my needs. Completed all necessary paperwork work in short timer. Explained to me important UHaul contract details. Offered additional UHaul insurance. Explained what equipment was needed for hookup. Installed the trailer on my vehicle and conducted safety check of trailer and lighting functions. Provided me with paperwork and folder. And above everything. Was polite,respectful and friendly. Thank YouBARRY R.
Customer did not leave a comment.Leslie M.
Very Friendly and extremely efficient .... Was in and out quickly with no issues...Harvey F.
We dealt with Angela, and she was great. Very helpful and made sure everything was good. We would use this service again. Highly recommend Thank youDANA W.
🌟🌟🌟🌟🌟 Great Staff, fast and friendly service !!!!Harvey F.
Pick was fast and convenient for any time that you needed to pick up the truck. The truck was spotless! Cab and and bed was very clean.John P.
Customer did not leave a comment.marlyn D.
Customer did not leave a comment.SAMUEL D.
Great Company & Great People to do what was best for the customer... Thank you!!! Uhaul for going above & beyond the call of DUTYLEWIS H.
Angela was super and went out of her way to help me with a difficult issue. Thanks Earl TrumpEARL T.
I was very upset that the location we were supposed to drop off was difficult to reach. When I finally did I was told they were closed and suggested a drop off point 30 miles away. This one was only 12 mikes away. Also, when I picked up the vehicle I only had to drive local roads. After packing the truck and heading out on the highway, as I approached 60 mph, the engine started making noise. At a rest stop, after restarting, the engine accelerated to the point I had to shut it off. I drove over 300 miles on a 70 mph turnpike at the average speed of 55 to 57 mph. It was a long trip. I was just happy to not break down and have to unload and reload my cargo. I feel the truck should have been checked out after the last renter. It had to be doing the same thing. I reported it and hopefully it will be resolved. I am thankful for Angela at the drop off location for being so helpful and accommodating.James M.
None neededROY F.
Customer did not leave a comment.ROBERT S.
Customer did not leave a comment.THOMAS H.
The tire was noticeably low. We pointed it out to the representative. She suggested that we go to the gas station 2-3 miles away. We added air to the tire. The pickup location was more than the 35 miles we were told. The next day the tire was low again. My husband drove to the location that we made our reservation. There was a nail in the tire. We had to wait more than 3-4 hours before the tire was repaired. It was an extremely unpleasant experience. The truck was in disrepair and bad to drive.DEBRA S.
Have a tong jack so the loaded/unloaded trailer can be separated from the towing vehicle. A user should not be required to haul a jack in order to detach the trailer, especially when loadedSTEVEN T.
Can't think of anything. Everything was great! Thank you!Allen S.
Rental process was quick and seamless, great customer service - would definitely rent frim this location in future if the need arises. Very satisfied ~ANITA M.
Customer did not leave a comment.TERESA M.
No improvement needed Friendly service Fits my schedule Works with me as to when I can pick up even at 2 am !TERESA M.
It was pretty clean. It had one flashing light that did not work. The person working there was helpful and friendly.GERARD G.
Angela is helpful ........John K.
Customer did not leave a comment.Raymond P.
I didn't receive a return location till I called to find out my return location. I then had to drive 25 minutes away from to location I requested then 25 minutes back.KEITHGUY S.
Customer did not leave a comment.Jerome K.
Customer did not leave a comment.Glenda M.
The address given is for a rear property entrance that is now closed so you need to go back onto the busy highway crossing traffic. The driver's side back LED light was very dim in the parking light mode. As a brake light it was fine.DAVID H.
Great experience! Very convenient. I would rent here again.CRAIG L.
I had to keep it a few extra days and the lady was nasty about it and said i was costing her money but yet she was charging my credit card daily so she got paidDAWN M.
The owner was very nice to work with. A pleasant experience. Nice trailer. Worked perfectly.WILLIAM A.
Quick and easy rental. Angela helped with hook up, made sure everything was working correctly. We felt safe and satisfied with the overall rental.Elizabeth M.
Customer did not leave a comment.Daniel L.
Always a good rental at this location. 5 stars!Scott J.
Customer did not leave a comment.Raymond P.
Angela was very helpful and very professional I will be using U-Haul again.Brian M.
Customer did not leave a comment.Richard M.
Customer did not leave a comment.charlotte Y.
Driver side front tandem tire was bald with fabric showing . Problem in wire harness all lights went out . Had brake and turn signal.William D.
Angela was amazing, she made sure we had exactly what we needed and very knowledgeable.Jennifer P.
Customer did not leave a comment.Janet G.
Customer did not leave a comment.Jeff R.
Customer did not leave a comment.floyd C.
Customer did not leave a comment.Terry S.
Friendly, clean good serviceTerry S.
Gas and brake pedals just alittle too close together,kept hitting the gas when braking and visa versa.Theodore B.
angela is great, she knows her businessSHEREE P.
Customer did not leave a comment.CHELSEA G.
Customer did not leave a comment.LAUREN T.
Customer did not leave a comment.LAUREN T.
Angela, the U-Haul rep, who did the rental was very courteous. competent and professional. I intend to do all of my rentals at her location.Franklin D.
friendly and accomadatingSHEREE P.
Customer did not leave a comment.William L.
Customer did not leave a comment.Louis K.
Customer did not leave a comment.Justin Q.
These girls are GREAT!!!! Brianne was so helpful & friendly. Got us in and out quick. She helped make my move a little easier. Thank you!!!Beth N.
Customer did not leave a comment.Jaime S.
Bri was wonderful! Took great care of us.Chris T.
Amazing facility!!! Highly recommend!Brianne B.
Customer did not leave a comment.jefferies S.
Customer did not leave a comment.Shawntay S.
Attendant was very helpful. Ten minutes and I was done and gone.Paula C.
Angela at Steel city storage is awesome. I always call her first.JANET T.
Found 1 live cock roach when pulling out ramp and also found a 2nd live cock roach inside the back of the vehicle, apparently the users of vehicle before us had roaches in their belonging, we informed personal on duty at time of returning vehicle .we were reluctant to use vehicle(2 roaches too many), however checked out thoroughly, and went ahead with our moving project with no further problems.Randall S.
From start to finish this was the best experience ! What could have been a total cluster of a day ... my fault... was fixed in minutes and I can't thank the people at this location and corporate enough!Thomas B.
Customer did not leave a comment.Michael C.
Customer did not leave a comment.Peggy S.
Lady was very helpful and nicejack K.
All was good.douglas S.
Angela was extremely helpful and took care of all of our needs!!!! Have the steering checked on the truck we rented as it seemed to have a lot of play. Also needs windshield wipers fluid. Thanks for making our move go smoothly!!!tina S.
Customer did not leave a comment.cindy B.
Customer did not leave a comment.Sharon M.
Customer did not leave a comment.Gary S.
Customer did not leave a comment.Timi S.
Customer did not leave a comment.Samantha K.
Customer did not leave a comment.DOUGLAS H.
Trailer leaked and our boxes got ruinedCourtney M.
Excellent service and we use UHaul for Evictions multiple times a year. Perhaps the best UHaul service we ever got.KAREN C.
Customer did not leave a comment.aaron Y.
The service was excellent. Angela was very helpful and courteous. Pick up and drop off was easy.mary W.
All was good. Angela was great...patient, kind and professional. Only suggestion, I really was hoping for a closer location to pick up the truck in connellsville. None were available. It could have saved me mileage.Christine S.
Nothing. Excellent job doneGreg V.
Customer did not leave a comment.justin C.
It was late at night. nobody was there so I had to return using the website. If I didn't have a smartphone I would have had to returned it a day late.Frederick M.
Easy access to drop offBrad S.
Set the fuel was a half a tank when it was only 3/8 of a tank but u haul adjusted it thank youscot M.
It's a great location if you need to be in that part of Pennsylvania or West Virginia. Angela was very helpful and gave us a lot of very good information.philip H.
Customer did not leave a comment.ROSE G.
KEEP EVERYTHING THE SAME.RICH M.
I was to pick up my trailer in Brownsville pa at 10 on 7/5 however no one was there called your main number had to drop be further to Smock pa the rerepresentative I talked to said she would deduct $50 from my bill didn't happenfloyd D.
Superb service, the woman that arranged the truck for us was so helpful.bryan R.
Great service. This is the second time I've worked with this location, and experienced the same great service each time.Barry M.
Customer did not leave a comment.Mark C.
No one was there. Just dropped off key in box. Can't rate themChristine S.
excellent customer servicewilliam T.
Easy to deal with. Even let me return after closing timejohn M.
Customer did not leave a comment.sherry W.
Everything was goodcharlene J.
I had a great experience and Angela was great!Marci E.