Customer Reviews for Steel City Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Steel City Storage

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TERESA M.
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No improvement needed Friendly service Fits my schedule Works with me as to when I can pick up even at 2 am !

GERARD G.
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It was pretty clean. It had one flashing light that did not work. The person working there was helpful and friendly.

John K.
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Angela is helpful ........

Raymond P.
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Customer did not leave a comment.

KEITHGUY S.
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I didn't receive a return location till I called to find out my return location. I then had to drive 25 minutes away from to location I requested then 25 minutes back.

Jerome K.
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Customer did not leave a comment.

Glenda M.
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Customer did not leave a comment.

DAVID H.
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The address given is for a rear property entrance that is now closed so you need to go back onto the busy highway crossing traffic. The driver's side back LED light was very dim in the parking light mode. As a brake light it was fine.

CRAIG L.
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Great experience! Very convenient. I would rent here again.

DAWN M.
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I had to keep it a few extra days and the lady was nasty about it and said i was costing her money but yet she was charging my credit card daily so she got paid

WILLIAM A.
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The owner was very nice to work with. A pleasant experience. Nice trailer. Worked perfectly.

Elizabeth M.
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Quick and easy rental. Angela helped with hook up, made sure everything was working correctly. We felt safe and satisfied with the overall rental.

Daniel L.
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Customer did not leave a comment.

Scott J.
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Always a good rental at this location. 5 stars!

Raymond P.
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Customer did not leave a comment.

Brian M.
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Angela was very helpful and very professional I will be using U-Haul again.

Richard M.
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Customer did not leave a comment.

charlotte Y.
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Customer did not leave a comment.

William D.
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Driver side front tandem tire was bald with fabric showing . Problem in wire harness all lights went out . Had brake and turn signal.

Jennifer P.
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Angela was amazing, she made sure we had exactly what we needed and very knowledgeable.

Janet G.
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Customer did not leave a comment.

Jeff R.
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floyd C.
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Terry S.
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Terry S.
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Friendly, clean good service

Theodore B.
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Gas and brake pedals just alittle too close together,kept hitting the gas when braking and visa versa.

SHEREE P.
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angela is great, she knows her business

CHELSEA G.
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Customer did not leave a comment.

LAUREN T.
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Customer did not leave a comment.

LAUREN T.
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Customer did not leave a comment.

Franklin D.
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Angela, the U-Haul rep, who did the rental was very courteous. competent and professional. I intend to do all of my rentals at her location.

SHEREE P.
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friendly and accomadating

William L.
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Customer did not leave a comment.

Louis K.
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Customer did not leave a comment.

Justin Q.
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Beth N.
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These girls are GREAT!!!! Brianne was so helpful & friendly. Got us in and out quick. She helped make my move a little easier. Thank you!!!

Jaime S.
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Customer did not leave a comment.

Chris T.
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Bri was wonderful! Took great care of us.

Brianne B.
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Amazing facility!!! Highly recommend!

jefferies S.
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Customer did not leave a comment.

Shawntay S.
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Customer did not leave a comment.

Paula C.
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Attendant was very helpful. Ten minutes and I was done and gone.

JANET T.
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Angela at Steel city storage is awesome. I always call her first.

Randall S.
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Found 1 live cock roach when pulling out ramp and also found a 2nd live cock roach inside the back of the vehicle, apparently the users of vehicle before us had roaches in their belonging, we informed personal on duty at time of returning vehicle .we were reluctant to use vehicle(2 roaches too many), however checked out thoroughly, and went ahead with our moving project with no further problems.

Thomas B.
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From start to finish this was the best experience ! What could have been a total cluster of a day ... my fault... was fixed in minutes and I can't thank the people at this location and corporate enough!

Michael C.
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Customer did not leave a comment.

Peggy S.
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jack K.
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Lady was very helpful and nice

douglas S.
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All was good.

tina S.
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Angela was extremely helpful and took care of all of our needs!!!! Have the steering checked on the truck we rented as it seemed to have a lot of play. Also needs windshield wipers fluid. Thanks for making our move go smoothly!!!

cindy B.
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Customer did not leave a comment.

Sharon M.
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Customer did not leave a comment.

Gary S.
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Customer did not leave a comment.

Timi S.
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Samantha K.
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Customer did not leave a comment.

DOUGLAS H.
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Customer did not leave a comment.

Courtney M.
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Trailer leaked and our boxes got ruined

KAREN C.
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Excellent service and we use UHaul for Evictions multiple times a year. Perhaps the best UHaul service we ever got.

aaron Y.
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Customer did not leave a comment.

mary W.
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The service was excellent. Angela was very helpful and courteous. Pick up and drop off was easy.

Christine S.
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All was good. Angela was great...patient, kind and professional. Only suggestion, I really was hoping for a closer location to pick up the truck in connellsville. None were available. It could have saved me mileage.

Greg V.
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Nothing. Excellent job done

justin C.
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Customer did not leave a comment.

Frederick M.
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It was late at night. nobody was there so I had to return using the website. If I didn't have a smartphone I would have had to returned it a day late.

Brad S.
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Easy access to drop off

scot M.
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Set the fuel was a half a tank when it was only 3/8 of a tank but u haul adjusted it thank you

philip H.
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It's a great location if you need to be in that part of Pennsylvania or West Virginia. Angela was very helpful and gave us a lot of very good information.

ROSE G.
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Customer did not leave a comment.

RICH M.
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KEEP EVERYTHING THE SAME.

floyd D.
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I was to pick up my trailer in Brownsville pa at 10 on 7/5 however no one was there called your main number had to drop be further to Smock pa the rerepresentative I talked to said she would deduct $50 from my bill didn't happen

bryan R.
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Superb service, the woman that arranged the truck for us was so helpful.

Barry M.
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Great service. This is the second time I've worked with this location, and experienced the same great service each time.

Mark C.
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Customer did not leave a comment.

Christine S.
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No one was there. Just dropped off key in box. Can't rate them

william T.
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excellent customer service

john M.
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Easy to deal with. Even let me return after closing time

sherry W.
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Customer did not leave a comment.

charlene J.
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Everything was good

Marci E.
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I had a great experience and Angela was great!

ed P.
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Customer did not leave a comment.

Theresa L.
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Customer did not leave a comment.

JOE B.
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This location is great! I will use this facility in the future and make sure to tell everyone I know to use this place also. So helpful and nice!

Derek F.
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Customer did not leave a comment.

jenny F.
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alfred T.
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Customer did not leave a comment.

roy E.
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Angela is professional and courteous. She is always a pleasure to work with.

ROY E.
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Angela always provides first rate service.

thomas F.
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Customer did not leave a comment.

Carrie H.
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Customer did not leave a comment.

brooke M.
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I worked with Angela over the phone at this location, and she was very professional and helpful. Great experience.

Eric S.
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Customer did not leave a comment.

jeffrey D.
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Trailer worked out great,had no problems. Tires were new, overall a safe and worry free trip.

HEATHER F.
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Always good service.

Brenda S.
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Angela is fantastic!!! I was having a terrible time finding a rental, even had a Uhaul representative at the main uhaul number get nasty with me. I finally gave up on Uhaul finding a location for me and tried calling places myself. I called Franklin Commercial Park Uhaul and spoke with Angela who was/is so kind and helpful!!!!! She is a fabulous employee!!! Because of her, I will totally rent from this location again and recommend them to anyone I know that needs to rent moving vehicles!!! Thank you for having her on your team!!

TWILA K.
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Great place and nice people!

MARGARITE Q.
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Customer did not leave a comment.

Derek B.
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Great experience. Trailer worked perfectly, was available on time and very easy to pickup and return.

william K.
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Great place to rent UHaul. Very friendly and would recommend for everyone to come here! They also have storage sheds to rent, convenient.

Linda D.
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My name is Linda Diamond. Not Darmen Thank you

JEFFERY H.
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I had a reservation with another uhaul location and they did not have the trailer I reserved a month ahead of time. I then went to a different location and payed 300.00 more for a uhaul. I will be contacting uhaul to voice my opinion on this matter.

No reviews have been submitted for this location.

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