Customer Reviews for Steitz Towing

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Steitz Towing

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silvia C.
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Customer did not leave a comment.

James M.
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I was charged for 2 days because they didn't put my appliance dolly in the truck. It took a long time to load my refrigerator due to their failure. Go elsewhere.

Maria O.
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The mileage was incorrect!!! They are charging me for 228 miles when I used 11 miles in a 4 hour period this is ridiculous

Mark S.
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Customer did not leave a comment.

Elbi F.
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JENNIE C.
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Victor S.
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Amber R.
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Sivanagaraju Y.
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Took us 1 and 1/2 hours to pick up even though online booking with the confirmation. open and a person came out and not helpful and irresponsible even though I showed a reference number. I have to call main office to reconfirm and pay online using my Apple I phone It is ridiculous specially while we are going thru COVID 19. This facility does not deserve your franchise or educate them to be humanitarian and knowing I am a Doctor saving lives in spite of our risk saving Corona Virus patients.

David A.
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No one at office at 8am for truck pick up. No one at office at 8am for truck drop off. I SHOULD NOT BE CHARGED A EXTRA DAY, IF OFFICE WAS CLOSED DURING POSTED OPERATING HOURS!

Karina Y.
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cherish H.
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Amandeep B.
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eloyd J.
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"PIMPIN AINT EASY " Drop off process is a total inconvenience!!!! Customer shouldnt have to pay a convenience fee for U-Haul to check in there U-Haul equiptment. Personell should be on site to receive late drop-offs, nonetheless, U-Haul is trying to pimp the customer.

Karliko L.
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Outstanding service, the 24/7 service was so easy to use and made pick up a very smooth process

George C.
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The staff was great and the ease handling all documents and rules was fantastic. The cost was a little more than I expected bu I would definite;y return and use this business.

Joseph C.
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The lady that ran the Uhaul desk was rudeand didn't like me pointing out that the gas gauge was not full like indicated, the tow truck driver screamed at my elderly father who was just looking over the vehicle while I did my paperwork I had to go out and stop it!! I would have not rented from them if it wasn't for no other Uhaul had the size I needed, worse customer service EVER!!!

Ruben U.
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Galen M.
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james O.
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Raymond W.
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Have more rental choices

Anderson H.
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Donna M.
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ROSIE R.
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I'd like to say the ladies in the office were wonderful. Santa went the extra mile to see that my needs were met and made it happen. If i need Ihaul, which i will, I will definitely be coming back to this location. Thank you for helping me meet my deadline!

Sandy P.
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Nothing , we thought everything was good. This is the third time we have used Uhaul in four months at this location. They are excellent. Thank you Sandra Pope

Christopher F.
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Customer did not leave a comment.

Luis G.
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Very helpful all questions answered even when I dropped the truck off one day early very nice lady

Sal M.
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The truck had 3/8,of gas. It should have more gas in the tank.

Jennifer R.
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I had 24 access but was charged an extra day when I returned it after hours

Jose V.
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Easy helpful and courteous

JOHN L.
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David C.
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Employees were very nice!!!!

Joeseph P.
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Brian F.
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Very friendly and helpful! Awesome experience!

Robert H.
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Rates should be uniform everywhere. The price is almost 6 times what I would pay in Nevada

jose V.
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Great customer service. To improve availability of trucks during peak season would be better

Bruce N.
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Just keep up the excellent work. I am happy you were there.

Tina S.
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Customer did not leave a comment.

Virgil P.
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billing department sucks second time they charged me for something that they shouldn"t of. extra 50 dollars that's why I keep checking my credit card

Nello F.
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Marty L.
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Kathy V.
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jessica H.
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Ty to Santa at uhaul in Los Banos for being so kind and helpful.

David A.
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Everything went well with our move except for the Weather. This vehicle gets better gas mileage than my Suburban. Thanks again.

Ronald S.
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Shellie G.
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Jonathan S.
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Thank you, the service was great

roberto C.
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Nothing. Everything went well

Corrina F.
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Customer did not leave a comment.

Andres G.
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Maria V.
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Thomas C.
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Steitz Towing was fine.

JENNIFER B.
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Larry L.
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Jodi J.
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Benito R.
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More computer skills for the employee.

William G.
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Very accommodating.

Shelley H.
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Ernie Z.
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Lauren K.
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Kyle S.
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Like I said before, I was told multiple times I wouldn't be charged for gas and extra miles. Two days after dropping off truck, I received a bill for another $128 since the person didn't read notes in my contract. Had to jump through multiple hoops to get this reversed. Still waiting for that to be fixed.

Carlos C.
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they never explained to me it would have been a lot cheaper to take it back instead of dropping it off at a one-way location

Steve O.
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Very friendly and helpful staff. I've used the others in town but Steitz beats them all by a longshot.

Sarah M.
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Very friendly and professional.

Manuel A.
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The person who was at the desk to give us out rental was very friendly.

desiree R.
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Customer did not leave a comment.

Bobby B.
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Sara A.
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CHRISTINA M.
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samuel G.
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No reviews have been submitted for this location.

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